Help Lightning vs. HelpWire
Help Lightning vs. HelpWire
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Mid-Size Companies (51-1,000 employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $580 per user, per year | |
HelpWire | N/A | HelpWire is a remote desktop service that provides remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can access clients' computers for swifter issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring… | $0 |
Help Lightning | HelpWire | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | We offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help. | The product is free of charge, no Ads, no extra fees | ||||||||||||||
More Pricing Information |
Help Lightning | HelpWire | |
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Top Pros |
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Top Cons |
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Security |
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Remote Administration |
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Remote Access |
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Help Lightning | HelpWire | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | ConnectWise ScreenConnect Score 9.0 out of 10 |
Enterprises | Remote Desktop Manager Score 8.4 out of 10 | Remote Desktop Manager Score 8.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Lightning | HelpWire | |
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Likelihood to Recommend | 10.0 (1 ratings) | 10.0 (2 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Help Lightning | HelpWire | |
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Likelihood to Recommend | Help Lightning | Electronic Team, Inc. |
Pros | Help Lightning | Electronic Team, Inc. |
Cons | Help Lightning | Electronic Team, Inc. |
Usability | Help Lightning No answers on this topic | Electronic Team, Inc. |
Alternatives Considered | Help Lightning | Electronic Team, Inc. |
Return on Investment | Help Lightning | Electronic Team, Inc. |
ScreenShots | Help Lightning Screenshots | HelpWire Screenshots |