Roy Kumar
Manager
Chose HelpWire
We felt a lag in movement of mouse on AnyDesk but on HelpWire we do not face any such issue. The movement of cursor and mouse is as smooth as working on your own system.
HelpWire
HelpWire
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 HelpWire | N/A | HelpWire is a remote desktop service that provides remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can access clients' computers for swifter issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring… | $0 |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | Optional | ||||||||||
| Additional Details | The product is free of charge, no Ads, no extra fees | ||||||||||
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| Considered Both Products | HelpWire  Ritesh Roy Business Development Manager Chose HelpWire With AnyDesk my biggest issue was the lag in mouse movement, and it was never a great experience. Most of the time I would just view the system and ask the person sitting on Remote machine to do as needed but with HelpWire it's like I am navigating my own system. |
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| Small Businesses |  Getscreen.me Score 9.8 out of 10 |
| Medium-sized Companies |  ConnectWise ScreenConnect Score 9.0 out of 10 |
| Enterprises |  Remote Desktop Manager Score 8.4 out of 10 |
| All Alternatives | View all alternatives |
| HelpWire | |
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| Likelihood to Recommend | 10.0 (2 ratings) |
| Usability | 10.0 (1 ratings) |
| HelpWire | |
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| Likelihood to Recommend | Electronic Team, Inc.
R Kumar Manager |
| Pros | Electronic Team, Inc.
Ritesh Roy Business Development Manager |
| Cons | Electronic Team, Inc.
R Kumar Manager |
| Usability | Electronic Team, Inc.
Ritesh Roy Business Development Manager |
| Alternatives Considered | Electronic Team, Inc.
R Kumar Manager |
| Return on Investment | Electronic Team, Inc.
Ritesh Roy Business Development Manager |
| ScreenShots | HelpWire Screenshots    |