Item: HelpWire
Rating: 9
Author: Denis Hubriienko

Overall Satisfaction with HelpWire

Use Cases and Deployment Scope

I’m a freelance designer working from home, but sometimes I need to access my iMac at the office to finish tasks. HelpWire makes this easy by letting me connect to my office desktop remotely. It helps me use the software and files I need without making extra trips to the office and helps to meet deadlines.

Pros and Cons

Pros

easy to use
love the file transfer feature, it’s quick and saves me from using cloud storage
the multiple-display support is also great for working on design projects
unattended access is a top feature for my needs

Cons

sometimes there’s a bit of lag when I’m working with high-resolution files or videos, which can be frustrating

Return on Investment

a handy tool to simplify my work that I can use for free
Using HelpWire has made me more productive because I can focus on solving problems here and now, rather than wasting time on long explanations.