Help Lightning vs. VNC Connect
Help Lightning vs. VNC Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Lightning | Mid-Size Companies (51-1,000 employees) | Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,… | $580 per user, per year | |
VNC Connect | N/A | VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support. | $3.39 per remote computer per month |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | We offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help. | — | ||||||||||||||
More Pricing Information |
Help Lightning | VNC Connect | |
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Remote Administration |
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Help Lightning | VNC Connect | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | ConnectWise ScreenConnect Score 9.0 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Manager Score 8.5 out of 10 | Remote Desktop Services Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Lightning | VNC Connect | |
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Likelihood to Recommend | 10.0 (1 ratings) | 9.0 (37 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (8 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Support Rating | - (0 ratings) | 8.0 (2 ratings) |
Online Training | - (0 ratings) | 7.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (2 ratings) |
Help Lightning | VNC Connect | |
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Likelihood to Recommend | Help Lightning | RealVNC |
Pros | Help Lightning | RealVNC |
Cons | Help Lightning | RealVNC |
Likelihood to Renew | Help Lightning No answers on this topic | RealVNC |
Usability | Help Lightning No answers on this topic | RealVNC |
Support Rating | Help Lightning No answers on this topic | RealVNC |
Online Training | Help Lightning No answers on this topic | RealVNC |
Implementation Rating | Help Lightning No answers on this topic | RealVNC |
Alternatives Considered | Help Lightning | RealVNC |
Return on Investment | Help Lightning | RealVNC |
ScreenShots | Help Lightning Screenshots |