TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Heroku Platform

    Score7.6 out of 10
    N/AThe Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…

    $85

    per month

    SnapLogic

    Score8.5 out of 10
    N/ASnapLogic is a cloud integration platform with a self-service capacity supported by over 450 prebuilt modifiable connectors. SnapLogic also offers real-time and batch integration processes for interfacing with external data sources, a drag-and-drop interface, and use of the vendors’ Iris AI.N/A
    Pricing
    Heroku PlatformSnapLogic
    Editions & Modules
    Production
    $25.00
    per month
    Advanced
    $250.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Heroku PlatformSnapLogic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Heroku PlatformSnapLogic
    Considered Both Products
    Salesforce
    No answer on this topic
    Snaplogic
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    94%
    Implementation went as expected
    17 Answers
    Features
    Heroku PlatformSnapLogic
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Heroku Platform and SnapLogic
    Feature
    Heroku Platform
    7.2
    44 Ratings
    7% below category average
    SnapLogic
    -
    Ratings
    Ease of building user interfaces6.027 Ratings00 Ratings
    Scalability7.044 Ratings00 Ratings
    Platform management overhead7.043 Ratings00 Ratings
    Workflow engine capability6.030 Ratings00 Ratings
    Platform access control7.043 Ratings00 Ratings
    Services-enabled integration6.042 Ratings00 Ratings
    Development environment creation9.039 Ratings00 Ratings
    Development environment replication9.038 Ratings00 Ratings
    Issue monitoring and notification8.042 Ratings00 Ratings
    Issue recovery7.039 Ratings00 Ratings
    Upgrades and platform fixes7.044 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Heroku Platform and SnapLogic
    Feature
    Heroku Platform
    -
    Ratings
    SnapLogic
    7.7
    24 Ratings
    4% below category average
    Pre-built connectors00 Ratings8.222 Ratings
    Connector modification00 Ratings6.919 Ratings
    Support for real-time and batch integration00 Ratings7.424 Ratings
    Data quality services00 Ratings7.720 Ratings
    Data security features00 Ratings7.522 Ratings
    Monitoring console00 Ratings8.124 Ratings
    Best Alternatives
    Heroku PlatformSnapLogic
    Small Businesses
    IBM Cloud Foundry
    Score8.5 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    IBM Cloud Private
    Score9.6 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    AWS Elastic Beanstalk
    Score8.6 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Heroku PlatformSnapLogic
    Likelihood to Recommend
    7.0
    (47 ratings)
    8.1
    (24 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    9.0
    (2 ratings)
    Usability
    9.2
    (17 ratings)
    7.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (19 ratings)
    8.5
    (4 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Heroku PlatformSnapLogic
    Likelihood to Recommend
    Salesforce
    Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
    Incentivized
    Read full review
    Snaplogic
    Snaplogic is unique from other IPASS tools if you're very sensitive about data security as they have an on-premise option where your data never needs to leave your data center. And data pipelines can be quickly created if Snaplogic has the requisite connector to your data sources. On the downside, if you're transforming a large amount of data for example in training machine learning models, a tool with elastic compute capability is more appropriate.
    Read full review
    Pros
    Salesforce
    • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
    • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
    • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
    Incentivized
    Read full review
    Snaplogic
    • Easy access to any type of source system. Data could be in any format.
    • Very beautiful visual representation of transforms that makes it super easy to use it by any non developer.
    • It can be run in cloud or on-premise. helping you choose your comfort of security.
    • Has pretty good customer support and have recently started their community forum as well.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
    • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
    • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
    Incentivized
    Read full review
    Snaplogic
    • They need to have a way to connect to GitHub to allow the users to maintain their version control in GitHub. This is a missing functionality.
    • As pipelines become complex, it's difficult to have all the snaps stitched together - just like to see it done differently.
    • They do not have a way to start/stop a preview. This is hard to use, especially if you have to stop an accidental preview invocation.
    Incentivized
    Read full review
    Likelihood to Renew
    Salesforce
    Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
    Incentivized
    Read full review
    Snaplogic
    This has been hands down the BEST software company I have ever used and dealt with. I am a 25 year IT veteran at this college. They go above and beyond in soliciting our feedback/input and proactively follow up about bugs, issues, etc. I have given multiple potential clients my thoughts and after seeing the SL demo they all sign up. I appreciate their support model, it's REFRESHING!
    Incentivized
    Read full review
    Usability
    Salesforce
    Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
    Read full review
    Snaplogic
    It is very powerful but has a steep learning curve
    Incentivized
    Read full review
    Reliability and Availability
    Salesforce
    Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
    Read full review
    Snaplogic
    No answers on this topic
    Performance
    Salesforce
    The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
    Read full review
    Snaplogic
    No answers on this topic
    Support Rating
    Salesforce
    I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
    Incentivized
    Read full review
    Snaplogic
    They can be prompt but they have not been as useful as I've wanted. We had a bug that affected many of our customers through an API connection between SnapLogic and our platform. Eventually they were able to figure it out, but it took a long time of negotiating between our engineering team and theirs. Additionally, we installed the SnapLogic groundplex for our customers and we've run into a bunch of problems of connectivity. If SnapLogic offered to be on those calls with our clients to troubleshoot how to fix these problems, I would give them a better grade here.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
    It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
    Incentivized
    Read full review
    Snaplogic
    The groundplex in our VPC is very nice for security reasons and the SnapLogic team was extremely helpful during our implementation
    Incentivized
    Read full review
    Alternatives Considered
    Salesforce
    Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
    Incentivized
    Read full review
    Snaplogic
    We opted for SnapLogic due its ease of use and the flexibility it offers, it was the platform that was strongest in both application integration and data integration and both were use cases we wanted to be able to cover.
    Read full review
    Return on Investment
    Salesforce
    • It has been critical in seamlessly operating our platform with runs all of our programs.
    • It has been impressive with its ability to scale quickly which results in the growth of our work.
    • It allows for tracking of different features which allows for quick problem solving which saves us time.
    Read full review
    Snaplogic
    • We have cut development time down by at least 70%
    • The software was more on the expensive side at renewal which required some further approvals to be sought for the spend
    • More developers are able to build and use Snaplogic pipelines in their projects
    Incentivized
    Read full review
    ScreenShots

    SnapLogic Screenshots

    Screenshot of the Designer of SnapLogic's Enterprise Integration Cloud, which showcases the clicks-not-code approach to creating integration pipelines. Notice the machine-learning powered integration assistant, Iris, to the right suggests which Snaps (our term for connectors) to use from our catalogue of nearly 450+ pre-built connectors.Screenshot of the Enterprise Integration Cloud Dashboard used to monitor the status and health your pipelines and Snaplexes. Pipelines can be optimized further from here.Screenshot of the Manager tab of the Enterprise Integration Cloud Dashboard, used to manage users, groups, project spaces, pipelines and security. It can also display account and Snap statistics.