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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HID DigitalPersona

    Score8.3 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    KeePass

    Score8.9 out of 10
    N/AKeePass is an open source password manager which secures passwords in a database locked with a master password or key file.N/A
    Pricing
    HID DigitalPersonaKeePass
    Editions & Modules
    HID DigitalPersona
    $3.75
    per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HID DigitalPersonaKeePass
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HID DigitalPersonaKeePass
    Considered Both Products
    HID Global
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    51 Answers
    100%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    54 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    43 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    44 Answers
    100%
    Implementation went as expected
    19 Answers
    Best Alternatives
    HID DigitalPersonaKeePass
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    WatchGuard AuthPoint
    Score9 out of 10
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    Score8.2 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    1Password
    Score9.1 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    Password Genie
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HID DigitalPersonaKeePass
    Likelihood to Recommend
    8.2
    (117 ratings)
    8.7
    (23 ratings)
    Likelihood to Renew
    9.5
    (7 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (5 ratings)
    7.2
    (4 ratings)
    Support Rating
    9.0
    (6 ratings)
    9.7
    (7 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    HID DigitalPersonaKeePass
    Likelihood to Recommend
    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
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    Open Source
    [KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
    Incentivized
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    Pros
    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
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    Open Source
    • Very secure - no worries about our passwords being stored insecurely or in the wrong place.
    • Easy to share access to passwords used company-wide.
    • Integrates with Chrome and other browsers for ease of use and speed.
    • Price - free to use.
    Incentivized
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    Cons
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
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    Open Source
    • The user-friendliness could be better. The interface looks outdated and is sometimes quite technical.
    • If you're on the road a lot, KeePass isn't very user-friendly on a smartphone or tablet. It's fine to use on a laptop, though.
    • Sharing passwords with colleagues who are temporarily unable to log into KeePass independently could be improved.
    Incentivized
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    Likelihood to Renew
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
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    Open Source
    My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
    Incentivized
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    Usability
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
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    Open Source
    KeePass is easy to use and requires no prior training using it. I would rate KeePass a score 9 out of 10. It stands out in managing credentials securely and efficiently. No other similar app performs its core function as well, making KeePass an essential tool for password management and security.
    Read full review
    Support Rating
    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
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    Open Source
    I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
    Read full review
    Implementation Rating
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
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    Open Source
    No answers on this topic
    Alternatives Considered
    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
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    Open Source
    KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
    Incentivized
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    Return on Investment
    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
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    Open Source
    • Positive. All of our usernames and passwords for service accounts are in one convenient location.
    • Positive. The ability to organize everything into separate locations/folders is great.
    • Positive. Password generator makes it easy for us to generate a secure password for our accounts.
    Incentivized
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    ScreenShots