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Top Rated
234 Ratings
Top Rated
105 Ratings
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Score 8.2 out of 100

LastPass for Business

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Top Rated
234 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

HID DigitalPersona (formerly Crossmatch)

While the core of the product works very well, I would not purchase this solution again nor recommend it to other companies. Before being acquired they were a "startup" mode company building a competitively priced product but they were not able to capitalize on that. The solution was full of great features but management and implementation are poor. The solution is buggy, bulky, and not enterprise friendly, particularly for healthcare or other 24/7 operations that cannot afford downtime or management complications. The nail in the coffin is lack of support since the acquisition. Reaching support is a major challenge, and internal communication issues as well as system issues make it feel non-existent. I personally was completely unable to reach support for assistance the last time we had a problem, and our company has begun plans to migration away from the solution.
Anonymous | TrustRadius Reviewer

LastPass for Business

LastPass's best feature is the ability to auto generate random secure passwords that are much more secure than passwords users generate themselves. It also allows organizations to stop reusing admin passwords, and assign unique passwords to every device and account. The auto fill feature works well on most websites but it does have issues with some applications, so that would not be a reason to purchase
Greg Madden, CISSP | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

HID DigitalPersona (formerly Crossmatch)
LastPass for Business
8.6
ID-Management Access Control
HID DigitalPersona (formerly Crossmatch)
LastPass for Business
9.0
ID Management Single-Sign On (SSO)
HID DigitalPersona (formerly Crossmatch)
LastPass for Business
8.6
Multi-Factor Authentication
HID DigitalPersona (formerly Crossmatch)
LastPass for Business
8.5
Password Management
HID DigitalPersona (formerly Crossmatch)
LastPass for Business
9.5
Account Provisioning and De-provisioning
HID DigitalPersona (formerly Crossmatch)
LastPass for Business
8.1
ID Management Workflow Automation
HID DigitalPersona (formerly Crossmatch)
LastPass for Business
8.0
ID Risk Management
HID DigitalPersona (formerly Crossmatch)
LastPass for Business
8.3

Pros

HID DigitalPersona (formerly Crossmatch)

  • Provides an extra layer of security, each person has a unique fingerprint.
  • Allows users to quickly log in to or switch computers on the fly, much faster than typing in a password.
  • Can be used with all kinds of programs. We utilize it with any program that requires authentication, and you can modify the software to work with several applications.
Owen Heuston | TrustRadius Reviewer

LastPass for Business

  • Share passwords: One of the key features for the business was being able to securely share our password or provide access into particular business accounts for our team members.
  • Autofill: Something I didn't personally feel I needed till you're online purchasing multiple times a week. This feature allows you to auto-fill those details with a click of a button and saves you time.
  • Generate Passwords: We are ultimately overwhelmed with the number of passwords we have, and it's made even worse when that 90-day comes, and you have to think of a new password that you have to remember. This feature allows you to create unique and strong passwords and generate ones when you're all out of new password suggestions.
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer

Cons

HID DigitalPersona (formerly Crossmatch)

  • Easy for readers to get irredeemably dirty & need replacing.
  • Not a DigitalPerson problem, but users forget their passwords now, which is a pain when they're outside the organization & away from their DigitalPersona scanners
  • Group policy set-up was a little confusing.
Anonymous | TrustRadius Reviewer

LastPass for Business

  • It doesn't allow people to copy and save passwords from shared folders into a personal vault
  • There should be a feature that allows more users to be admins with access to the console
  • LastPass should only save work-related passwords when logged into G suite
  • Too many folks use LP for Business for personal password protection
Sara Yaseen | TrustRadius Reviewer

Likelihood to Renew

HID DigitalPersona (formerly Crossmatch)

HID DigitalPersona (formerly Crossmatch) 9.8
Based on 5 answers
Two things.1- because of the hardware investment we already made in all the fingerprint readers.2 - I have yet to see a competitor with a similar concept.
Anonymous | TrustRadius Reviewer

LastPass for Business

LastPass for Business 9.1
Based on 2 answers
LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.
Jill Liegghio | TrustRadius Reviewer

Usability

HID DigitalPersona (formerly Crossmatch)

HID DigitalPersona (formerly Crossmatch) 9.0
Based on 5 answers
I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
Anonymous | TrustRadius Reviewer

LastPass for Business

LastPass for Business 7.6
Based on 13 answers
I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!
Diane Eby | TrustRadius Reviewer

Support Rating

HID DigitalPersona (formerly Crossmatch)

HID DigitalPersona (formerly Crossmatch) 9.0
Based on 6 answers
Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
Anonymous | TrustRadius Reviewer

LastPass for Business

LastPass for Business 8.4
Based on 30 answers
Overall we've been happy with LastPass support. They are quick to respond and answer any questions that we may have. More than that, the documentation that is available is fairly thorough and helps reduce the number of times that we need to reach out to support in the first place.
On top of that, there is a growing community of LastPass users who are willing to share their experiences and help answer questions as well.
Anonymous | TrustRadius Reviewer

Implementation Rating

HID DigitalPersona (formerly Crossmatch)

HID DigitalPersona (formerly Crossmatch) 9.0
Based on 4 answers
Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
Anonymous | TrustRadius Reviewer

LastPass for Business

LastPass for Business 10.0
Based on 1 answer
Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.
Anonymous | TrustRadius Reviewer

Alternatives Considered

HID DigitalPersona (formerly Crossmatch)

We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
Ken Grimes | TrustRadius Reviewer

LastPass for Business

I can save my own passwords for me to use on my phone or computer but it doesn't allow me to share to others. I much prefer LastPass and find it useful for not only business but for personal reasons as well. No more having to remember every last sign in or password. It all just gets to be so much, LastPass makes it easier.
Megan Murray | TrustRadius Reviewer

Scalability

HID DigitalPersona (formerly Crossmatch)

No score
No answers yet
No answers on this topic

LastPass for Business

LastPass for Business 9.0
Based on 67 answers
Accurate and comprehensive reporting for IT managers of the situations used, as well as the possibility of creating user groups and defining different access levels, and each user can have a separate folder for his work. Usability on all devices is easily possible, [with] great Single Sign One integration with Microsoft Azure Active Directory and [a] huge list of pre-integrated apps.
Ali Kazempour | TrustRadius Reviewer

Return on Investment

HID DigitalPersona (formerly Crossmatch)

  • All other 2-factor authentication software we looked at were a subscription based platforms.
  • The DigitalPersona staff was very efficient in the implantation process which allowed our staff to move on to other issues.
  • The technical staff spends less time on account lockouts now since the end-user is now capable of resolving lockouts themselves.
Justin Simpkinson | TrustRadius Reviewer

LastPass for Business

  • We've seen a marked decrease in the amount of chatter related to requesting logins and passwords for sites.
  • We've increased our security around access control and password management greatly with this tool, cutting down on the risk of identity theft and unauthorized account access.
Anonymous | TrustRadius Reviewer

Pricing Details

HID DigitalPersona (formerly Crossmatch)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

HID DigitalPersona (formerly Crossmatch) Editions & Modules

Edition
HID DigitalPersona3.751
  1. per user per month
Additional Pricing Details

LastPass for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LastPass for Business Editions & Modules

Edition
Free$0.00
Premium$3.002
Teams$4.003
Enterprise$6.003
Identity$8.003
  1. per month (billed annually)
  2. Per User Per Month (billed annually)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

HID DigitalPersona (formerly Crossmatch)
7.9
LastPass for Business
8.9

Likelihood to Renew

HID DigitalPersona (formerly Crossmatch)
9.8
LastPass for Business
9.1

Usability

HID DigitalPersona (formerly Crossmatch)
9.0
LastPass for Business
7.6

Support Rating

HID DigitalPersona (formerly Crossmatch)
9.0
LastPass for Business
8.4

Implementation Rating

HID DigitalPersona (formerly Crossmatch)
9.0
LastPass for Business
10.0

Scalability

HID DigitalPersona (formerly Crossmatch)
LastPass for Business
9.0

Add comparison