HID DigitalPersona vs. LastPass for Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HID DigitalPersona
Score 8.8 out of 10
N/A
HID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.
$3.75
per user per month
LastPass for Business
Score 8.3 out of 10
N/A
LastPass, a GoTo (formerly LogMeIn) company, is a password management application to simplify access to enterprise applications for users but also increase centrality and ease of management of access for administrators with task automation, convenient and secure password sharing, and other features.
$0
Pricing
HID DigitalPersonaLastPass for Business
Editions & Modules
HID DigitalPersona
$3.75
per user per month
Free
$0.00
Premium
$3.00
per month (billed annually)
Teams
$4.00
Per User Per Month (billed annually)
Enterprise
$6.00
Per User Per Month (billed annually)
Identity
$8.00
Per User Per Month (billed annually)
Offerings
Pricing Offerings
HID DigitalPersonaLastPass for Business
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
HID DigitalPersonaLastPass for Business
Considered Both Products
HID DigitalPersona
Chose HID DigitalPersona
I was not involved in the Tool / Solution approach when HID DigitalPersona was adopted but considerations were in terms of scalability once other areas of the organization undergo Cloud transformation.
The second major factor which was compared and debated internally was Long …
LastPass for Business

No answer on this topic

Top Pros
Top Cons
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HID DigitalPersonaLastPass for Business
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User Ratings
HID DigitalPersonaLastPass for Business
Likelihood to Recommend
8.6
(92 ratings)
8.6
(148 ratings)
Likelihood to Renew
9.0
(7 ratings)
10.0
(5 ratings)
Usability
9.0
(5 ratings)
9.9
(14 ratings)
Support Rating
9.0
(6 ratings)
8.6
(87 ratings)
Implementation Rating
9.0
(4 ratings)
10.0
(1 ratings)
Ease of integration
7.3
(4 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.2
(121 ratings)
User Testimonials
HID DigitalPersonaLastPass for Business
Likelihood to Recommend
HID Global
HID DigitalPersona works well in corporate settings with a variety of IT requirements, high-security apps, mobile and remote workers, and compliance-driven businesses. It might be less appropriate for contexts with low security requirements where more straightforward authentication solutions are more workable, small enterprises, legacy systems, and limited IT resources.
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LastPass
For any business that is remote - this is an absolute must. Businesses that are brick and mortar that don't have a lot of passwords or not a lot being used across the board, this may not be something a company like that would have a need for. But anything remote or with many employees using logins to outside websites and apps, this is the way to go.
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Pros
HID Global
  • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
  • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
  • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
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LastPass
  • Ability to store multiple different logins for one site for assistants that work under multiple solicitors.
  • Ability to share passwords between staff when needed without them being sent by email or simply passed around on notes, making it much more secure.
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Cons
HID Global
  • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
  • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
  • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
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LastPass
  • It does not work for all platforms. some secure platforms are still managing to avoid the usage of platforms like these.
  • Sometimes we add passwords and we have to do it a few times for them to show in the selected folder.
  • I have nothing else.
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Likelihood to Renew
HID Global
It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
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LastPass
LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.
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Usability
HID Global
I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
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LastPass
I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!
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Support Rating
HID Global
Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
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LastPass
LastPass is part of the essential lifeblood of our operations. It's so immensely necessary and useful that I can't imagine doing my job without it. The peace of mind it delivers along with convenience and the constant updates to the latest and greatest features make this product all around amazing. I can't recommend it enough.
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Implementation Rating
HID Global
Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
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LastPass
Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.
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Alternatives Considered
HID Global
We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
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LastPass
The has been the first and only password management software that I have used so far, and haven't found a need to change it. I have seen promotions for other software like Roboform and Dashlane but have not had the desire to test how these work because I'm comfortable using Lastpass.
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Scalability
HID Global
No answers on this topic
LastPass
It has been really helpful to be able to evolve how we use LastPass as we grow and change departments, add departments, add personnel, and levels of security. Having some flexibility has been great to get us what we need and not have to change platforms, which for a growing company is always a pain.
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Return on Investment
HID Global
  • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
  • Users don't have to wait for Helpdesk to get around to helping them log in.
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LastPass
  • Mitigating MSP compromising is the biggest thing. We have not had a breach before LastPass for Business, and certainly not since. Many MSPs get compromised due to recycled passwords and having them stored insecurely.
  • Another positive is that we are a reseller. When we see a client using autofill in a browser, which is insecure, we can offer them this solution, and being users ourselves, helps with the selling points.
  • When onboarding new employees, being able to add them to LastPass for access already conditions them that this is the only way to manage passwords for our customers. This mitigates, if not fully eliminates, the possibility of security breaches.
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ScreenShots

LastPass for Business Screenshots

Screenshot of Admin ConsoleScreenshot of Save and AutofillScreenshot of Password GeneratorScreenshot of Password Vault