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Top Rated
341 Ratings
109 Ratings
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Score 7.8 out of 100

LastPass for Business

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Top Rated
341 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • HID DigitalPersona is rated higher in 2 areas: Usability, Support Rating
  • LastPass for Business is rated higher in 2 areas: Likelihood to Recommend, Implementation Rating
  • HID DigitalPersona and LastPass for Business are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

7.6

HID DigitalPersona

76%
68 Ratings
9.1

LastPass for Business

91%
151 Ratings

Likelihood to Renew

9.9

HID DigitalPersona

99%
5 Ratings
9.9

LastPass for Business

99%
5 Ratings

Usability

9.0

HID DigitalPersona

90%
5 Ratings
8.5

LastPass for Business

85%
14 Ratings

Support Rating

9.0

HID DigitalPersona

90%
11 Ratings
8.3

LastPass for Business

83%
91 Ratings

Implementation Rating

9.0

HID DigitalPersona

90%
8 Ratings
10.0

LastPass for Business

100%
2 Ratings

Ease of integration

7.3

HID DigitalPersona

73%
4 Ratings

LastPass for Business

N/A
0 Ratings

Product Scalability

HID DigitalPersona

N/A
0 Ratings
9.1

LastPass for Business

91%
124 Ratings

Likelihood to Recommend

HID Global

It is great for Windows authentication and works with many other applications. In fact, the FDIC was here this past week and they were impressed in our utilization of the DigitalPersona software. It does add an extra level of security here at the bank and that is very important considering all of the financial data that we have here.
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LastPass

For any business that is remote - this is an absolute must. Businesses that are brick and mortar that don't have a lot of passwords or not a lot being used across the board, this may not be something a company like that would have a need for. But anything remote or with many employees using logins to outside websites and apps, this is the way to go.
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Pros

HID Global

  • Super fast to recognize fingerprint and authenticate .
  • Accurate with a wide area of fingerprint. Most windows laptops with built in fingerprint scanners only recognize a small area of print.
  • Units are inexpensive.
  • Quick and easy to install server software and client hardware.
  • When workstations were upgraded from Windows 8.1 to Windows 10 the software continued working flawlessly.
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LastPass

  • Ability to store multiple different logins for one site for assistants that work under multiple solicitors.
  • Ability to share passwords between staff when needed without them being sent by email or simply passed around on notes, making it much more secure.
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Cons

HID Global

  • Multiple domains - DigitalPersona struggles with multiple domains. Since the solution is licensed per domain, migrating users between domains can be troublesome to keep licensed. Additionally, migrating to a new domain removes the AD leaf objects that store all digital persona information, essentially wiping out and credentials or other stored information.
  • Password change - DigitalPersona can be confusing to update when a stored password for a website is updated. The password is entered, and then the user is redirected to the websites password change page. Users must then authenticate with a Digital persona credential again before being prompted by Digital Persona to update the password. If the user is allowed to change the password manually through the websites page, this will lead to what is stored in Digital Persona being out of sync with the new password, and eventually account lockouts.
  • Terminal Server - DigitalPersona has performance issues when utilized on a high-traffic terminal server. Often it causes big CPU spikes as well as hanging sessions upon disconnect.
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LastPass

  • It does not work for all platforms. some secure platforms are still managing to avoid the usage of platforms like these.
  • Sometimes we add passwords and we have to do it a few times for them to show in the selected folder.
  • I have nothing else.
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Pricing Details

HID DigitalPersona

Starting Price

$375 per user per month

Editions & Modules

HID DigitalPersona editions and modules pricing
EditionModules
HID DigitalPersona3.751

Footnotes

  1. per user per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required

Additional Details

Pricing Info

LastPass for Business

Starting Price

$0

Editions & Modules

LastPass for Business editions and modules pricing
EditionModules
Free$0.001
Premium$3.002
Teams$4.003
Enterprise$6.004
Identity$8.005

Footnotes

  1. none
  2. per month (billed annually)
  3. Per User Per Month (billed annually)
  4. Per User Per Month (billed annually)
  5. Per User Per Month (billed annually)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

HID Global

Two things. 1- because of the hardware investment we already made in all the fingerprint readers. 2 - I have yet to see a competitor with a similar concept.
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LastPass

LastPass has been a game changer for me. I keep more than 100 passwords for financial sites for my company and many of those sites will automatically log you out if you've been idle for 10 or 15 minutes. Typing and re-typing credentials is not only extremely inefficient, but it also adds the risk that you could type them incorrectly and have your account locked. LastPass fills in all my credentials automatically and helps me to generate secure passwords for new sites. I will always want this software on my machine because it makes my life so much easier.
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Usability

HID Global

I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
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LastPass

I login to LastPass when I turn on my computer in the morning and I use it throughout the day. I cannot express how much easier, quicker, smoother (running out of adjectives) this is than our old Excel spreadsheet. I don't bookmark pages anymore, I put them in last pass as all I have to do is search for the site name, press launch and because I have auto signin for most of the sites, I'm in and doing my business in seconds. Truly a blessing!
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Support Rating

HID Global

Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
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LastPass

LastPass is part of the essential lifeblood of our operations. It's so immensely necessary and useful that I can't imagine doing my job without it. The peace of mind it delivers along with convenience and the constant updates to the latest and greatest features make this product all around amazing. I can't recommend it enough.
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Implementation Rating

HID Global

Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
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LastPass

Educating users on password management and the basics of the solution is key to then have them successfully start using it themselves. Many have taken it further and now use it for personal passwords as well.
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Alternatives Considered

HID Global

We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
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LastPass

The has been the first and only password management software that I have used so far, and haven't found a need to change it. I have seen promotions for other software like Roboform and Dashlane but have not had the desire to test how these work because I'm comfortable using Lastpass.
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Scalability

HID Global

No answers on this topic

LastPass

It has been really helpful to be able to evolve how we use LastPass as we grow and change departments, add departments, add personnel, and levels of security. Having some flexibility has been great to get us what we need and not have to change platforms, which for a growing company is always a pain.
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Return on Investment

HID Global

  • All other 2-factor authentication software we looked at were a subscription based platforms.
  • The DigitalPersona staff was very efficient in the implantation process which allowed our staff to move on to other issues.
  • The technical staff spends less time on account lockouts now since the end-user is now capable of resolving lockouts themselves.
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LastPass

  • Mitigating MSP compromising is the biggest thing. We have not had a breach before LastPass for Business, and certainly not since. Many MSPs get compromised due to recycled passwords and having them stored insecurely.
  • Another positive is that we are a reseller. When we see a client using autofill in a browser, which is insecure, we can offer them this solution, and being users ourselves, helps with the selling points.
  • When onboarding new employees, being able to add them to LastPass for access already conditions them that this is the only way to manage passwords for our customers. This mitigates, if not fully eliminates, the possibility of security breaches.
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