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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Highrise CRM (discontinued)

    Score8.8 out of 10
    N/AHighrise is a simple CRM, allowing the user to track leads and manage follow ups with zero learning curve. Highrise is only available and supported for existing customers. As of August 2018 Highrise is no longer available to new customers. Existing customers may still take advantage of Highrise.

    $4

    Per User Per Month

    Publer

    Score9.5 out of 10
    N/APubler is a social media management tool used by individuals and businesses in crafting, scheduling, and analyzing their online presence across various social platforms. Publer aims to simplify the complexity of social media management, as a companion for digital marketers, influencers, and businesses of all sizes. Key Features: Scheduling: Publer enables users to plan and schedule posts across multiple social media platforms, to ensure a consistent…

    $5

    per month per user

    Pricing
    Highrise CRM (discontinued)Publer
    Editions & Modules
    Highrise
    $4.00
    Per User Per Month
    Professional
    $5
    per month per user
    Business
    $10
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Highrise CRM (discontinued)Publer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—VAT not included in the price. 14 days money back guarantee. Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Highrise CRM (discontinued)Publer
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Publer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    73 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    70 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    No answers on this topic
    99%
    Implementation went as expected
    71 Answers
    Features
    Highrise CRM (discontinued)Publer
    Publishing
    Comparison of Publishing features of Highrise CRM (discontinued) and Publer
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Publer
    9.0
    73 Ratings
    10% above category average
    Content planning and scheduling00 Ratings9.673 Ratings
    Content optimization00 Ratings8.769 Ratings
    Workflow management00 Ratings8.767 Ratings
    Engagement
    Comparison of Engagement features of Highrise CRM (discontinued) and Publer
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Publer
    8.4
    61 Ratings
    3% above category average
    Automated routing and prioritization00 Ratings8.450 Ratings
    Bulk actions00 Ratings8.460 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Highrise CRM (discontinued) and Publer
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Publer
    9.4
    70 Ratings
    12% above category average
    Twitter00 Ratings9.249 Ratings
    Facebook00 Ratings9.164 Ratings
    LinkedIn00 Ratings9.554 Ratings
    Google+00 Ratings9.729 Ratings
    Instagram00 Ratings9.465 Ratings
    Pinterest00 Ratings9.735 Ratings
    YouTube00 Ratings9.442 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Highrise CRM (discontinued) and Publer
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Publer
    8.0
    54 Ratings
    3% above category average
    Campaign success analytics00 Ratings8.352 Ratings
    Competitor analysis00 Ratings7.743 Ratings
    Account management
    Comparison of Account management features of Highrise CRM (discontinued) and Publer
    Feature
    Highrise CRM (discontinued)
    -
    Ratings
    Publer
    8.7
    57 Ratings
    9% above category average
    Role-based user permissions & privileges00 Ratings8.651 Ratings
    Mobile access00 Ratings8.854 Ratings
    Best Alternatives
    Highrise CRM (discontinued)Publer
    Small Businesses
    Salesflare
    Score10 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Highrise CRM (discontinued)Publer
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.5
    (74 ratings)
    Likelihood to Renew
    8.2
    (9 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    9.1
    (54 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Highrise CRM (discontinued)Publer
    Likelihood to Recommend
    Discontinued Products
    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Incentivized
    Read full review
    Publer
    Where Publer is well suited: + Organisation of multiple social media accounts for when you have multiple brands + The integration of Google Maps makes it easy to organise multiple locations + Calendar with a nice overview makes it easy to see your social media planning for the following period of time Where it is less suited for: - Comparing competition and ideal posting time is quite a surplus in cost - No native Dutch version
    Read full review
    Pros
    Discontinued Products
    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Incentivized
    Read full review
    Publer
    • A unified drag-and-drop calendar with genuine native previews allows us to bulk-upload images or videos, shuffle posts between dates and platforms, and see exactly how each platform (FB, IG, TikTok, Threads, etc.) will display before we hit “Schedule.”
    • Role-based approvals that streamline teamwork: interns draft, managers approve, and the audit trail ensures that nothing inconsistent slips through.
    • Quick-glance analytics built right into the calendar, surface engagement spikes, best-time suggestions and post-level stats without exporting to another tool, so we can tweak campaigns on the spot.
    Read full review
    Cons
    Discontinued Products
    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review
    Publer
    • Some IG features are currently missing, like syncing with trending sounds, but I think that's more of an API limitation than a fault with Publer
    • The website interface can be a bit challenging to navigate. It isn't quite as intuitive as I'd like with where things are placed.
    • Some of the terms are confusing, like "recycling" and "recurring." I wish they'd combine these two particular posting options into one.
    • I'd also love to see better integration with my personalized AI, trained on my business.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
    Incentivized
    Read full review
    Publer
    I love the tool, is simple and useful
    Read full review
    Usability
    Discontinued Products
    It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
    Read full review
    Publer
    The menu is very clear. The big green button for adding a post makes it obvious where to post from. There are all the tools I might need for scheduling, and more. I gave a 9 instead of 10 because I find the "Explore" menu to be superfluous for the way I use Publer and feel it adds clutter to the experience. But honestly - I can just not go to that menu and it's fine.
    Read full review
    Performance
    Discontinued Products
    No answers on this topic
    Publer
    The pages do load very quick but in the the iPad form
    Read full review
    Support Rating
    Discontinued Products
    They are quick and SO nice. They are very friendly and are eager to help.
    Incentivized
    Read full review
    Publer
    Every time I have contacted Publer, I get answers right away
    Read full review
    Alternatives Considered
    Discontinued Products
    Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
    Incentivized
    Read full review
    Publer
    In our opinion, Sendible is poorly designed and takes too many menus, clicks, opens and closes to perform a simple task. Their pricing structure changes suddenly with price increases and loss of seats. Socialbee was a contender but had restraints for a multi brand company that we did not want to workaround.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Discontinued Products
    No answers on this topic
    Publer
    I just used the web integration
    Read full review
    Scalability
    Discontinued Products
    No answers on this topic
    Publer
    I think this is well designed product. I really enjoy that I am able to learn it quick, integrate all the socials very easily
    Read full review
    Return on Investment
    Discontinued Products
    • Better customer service, I am able to look up client info in a more organized way
    • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
    • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
    Incentivized
    Read full review
    Publer
    • I can on-charge the price of the subscription within my package, so I can charge it out for what I want, allowing me to make some profit
    • Every one of my clients has loved using it, so they are more inclined to keep using our social media services
    • Publer helps my business to look professional
    Incentivized
    Read full review
    ScreenShots