Hippo CMMS vs. Sage 100

I find that Hippo [CMMS] is really well suited for any scenario. Most CMMS are geared toward manufacturing or industrial use, Hippo [CMMS] works as well for a school or church as it would for a factory. The ease of use for the requestor makes it an ideal platform for any institution.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Sage 100 has been well suited for running the monthly accounts receivable and accounts payable aging reports. This helps us track our accounts that need to be collected and payments that need to be made. Our field operations team has been slow and unwanting to adopt the Sage Field Ops just because they're resistant to change and technology. It's less appropriate for really detailed accounting reports spanning for long periods of time with all accounts because it takes a very long time to run and process.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Simple to use Work requester.
• Great customer service and support.
• Not filled with non-essential items like a lot of "Larger" company CMMS systems

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Simple to implement and use. Operation very intuitive so new employees are quickly trained.
• It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
• Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
• Scalable plenty of room to grow as the business grows without being bloated.
• Pricing is very reasonable.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Completed work order reporting can be improved. It seems harder than it should be to get the data I need.
• I would like to streamline the work order closing procedure. I feel like it takes longer than it should to open various screens and add labor, mark tasks complete, change status, etc. It is a minor inconvenience, but just waiting a few seconds opening up a new window is time-consuming with many WO at a time.
• Labor tracking and reporting could be improved.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Sage 100 at times will simply not connect to our server, we get remote support & all is well but, that issue tends to happen 2-3X a year.
• Other than the above, I really can't complain. Coming from a more custom U.V. type database that used a whole bunch of codes to navigate, I think Sage 100 is 10x easier to use.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I've used Hippo for several years now. I'm sure other programs have been developed since I did my comparison testing. But Hippo has always done everything we needed it to do. It's very reliable. My guys don't doubt whether or not it's doing its job. The calendar view, ease of use and floor mapping set this program apart from others.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Ease of end-user to put in a task that they would like to have completed. Hippo is really easy to use and to complete tasks. If a person putting in a task includes their email or phone number we can get ahold of them to ask and questions and it lets them know progress of their task.

I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Allows tracking something that we did not have before
• Decision making is now with hard data
• Replacement and repair cost have been reduced with tracking of maintenance.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Sage 100 overall had a very positive overall ROI for the business. All users were making decisions based on the same information and valuable time was no longer spent trying to analyze data from a number of sources.
• Moving the warehouses to using Sage 100 reduced the operating expense of the distribution side of the business by 5% on an annual basis (~$100K).

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info