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HireRight vs. SkillSurvey, now part of the iCIMS Talent Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HireRight

    Score8 out of 10
    N/AHireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.N/A

    SkillSurvey, now part of the iCIMS Talent Cloud

    Score8.1 out of 10
    N/ASkillSurvey is a reference solution that since the late 2022 acquisition is now part of the iCIMS Talent Cloud. It features a configurable workflow that allows organizations to tailor reference checking according to their preferences and for various workforce segments.N/A
    Pricing
    HireRightSkillSurvey, now part of the iCIMS Talent Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HireRightSkillSurvey, now part of the iCIMS Talent Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HireRightSkillSurvey, now part of the iCIMS Talent Cloud
    Considered Both Products
    HireRight, LLC
    Chose HireRight
    HireRight is easier to use and had faster results. I have also had less issues on the candidate side when it comes to them completing the electronic release form or disputing an adverse action decision.
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    User Ratings
    HireRightSkillSurvey, now part of the iCIMS Talent Cloud
    Likelihood to Recommend
    8.3
    (32 ratings)
    7.9
    (5 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (7 ratings)
    10.0
    (1 ratings)
    User Testimonials
    HireRightSkillSurvey, now part of the iCIMS Talent Cloud
    Likelihood to Recommend
    HireRight, LLC
    HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
    Incentivized
    Read full review
    Discontinued Products
    SkillSurvey really is great for reference checks and how to communicate with the contacts provided. It's a great way to easy view the reports, ensure that someone is not filling out their own reference information, and being able to contact passive candidates that have interest in your organization. The templates are easy to generate once you use them a couple times.
    Incentivized
    Read full review
    Pros
    HireRight, LLC
    • Customer service is very useful and we get a swift response from them.
    • It is integrated with our workflow so its easy to set up.
    • It creates a record of each employee in the system which makes it simple to store data safely.
    Incentivized
    Read full review
    Discontinued Products
    • It is very easy to use, so we don't have to spend time training others how to process reference checks.
    • SkillSurvey seems to gather many more responses than other vendors used. This is great because it stops us from having to physically call additional references.
    • We're able to gather leads from the references who complete the link and opt to be contacted by a recruiter. In the HR/recruitment world, this is seen as free leads!
    Incentivized
    Read full review
    Cons
    HireRight, LLC
    • Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
    • Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
    • Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
    Read full review
    Discontinued Products
    • Cannot be used for all positions
    • arent enough specified categories
    • Customizability is lacking
    Incentivized
    Read full review
    Likelihood to Renew
    HireRight, LLC
    There have been no issues with this vendor. They provide exactly what they claimed they would and have excellent customer service
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    HireRight, LLC
    Always room for improvement that could make the platform a lot more user friendly and easier to navigate
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    HireRight, LLC
    I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
    Incentivized
    Read full review
    Discontinued Products
    Support is excellent. I have always received swift and efficient assistance.
    Incentivized
    Read full review
    Alternatives Considered
    HireRight, LLC
    I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
    Incentivized
    Read full review
    Discontinued Products
    I have not used other similar products
    Incentivized
    Read full review
    Return on Investment
    HireRight, LLC
    • HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
    Incentivized
    Read full review
    Discontinued Products
    • We're able to collect more references, which allows us to clear candidates to start their jobs quicker.
    • The additional leads collected are sent to recruiters who are then able to have more candidates to reach out to for potential future employment.
    Incentivized
    Read full review
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