HireRight vs TalentSorter

• We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
• It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
• The background checks themselves are aesthetically pleasing, which makes it easier to review results.

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• We decided to have a few prior employees who were our best, and who remained the longest - ultimately a perfect fit for us, complete the TalentSorter questionaire. Both former employees scored very high and were spot on in meeting our unique criteria that TalentSorter allowed us to set up. That reverse approach really impressed us and also confirmed we had set our criteria correctly to help us sort through applicants. We now require all applicants go through TalentSorter before we will even look at their resume.
• TalentSorter took the five character traits that Fortune 500 companies deem most valuable and added many more to help us get a real sense of the individual. It allowed us to gain a much more complete image of the whole person, not just what they want to reveal in their resume, but what is revealed by the questions TalentSorter poses to them and are rated based on the criteria we select as priority.
• TalentSorter offers a unique approach to screening applicants using what they call "Predictive Human Analytics" its what we found to be a products that helps find a fit / match between employee and employer values and priorities - with the objective of increasing the quality of the work experience for all. Now that we did the favourite ex-employee test we are confident we will attract the right people and increase retention.
• Talent Sorter offers everything in one bucket with a dashboard that ranks best fit candidates, this really assisted our sorting where we focused mainly on the highest ranking candidates. And it captures resumes and ranks intelligence, provides a summary - its a genuine time saver and organizes all applicant material.
• As an side we discovered that TalentSorter works like a pre-screen for applicants. The very process eliminates "window shoppers" and the like, who are broadcasting their resume to any and all job postings without consideration.

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• Customer Service. They lack here. It takes too long to resolve issues, especially with your assigned account manager. I have to continue to ask for an update and sometimes, I do not get a response back.
• Back Up Account Managers - The account manager you are assigned may not be available. We need to be provided a list of people we can contact in the event that our POC in unavailable.

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• I am new to TalentSorter and still discovering all its incredible benefits to our recruitment process, so at this stage in time I have no criticism for improvement.

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• HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.

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• TalentSorter has reduced the number of inappropriate applicants. Im able to tailor each job posted.
• It scores and ranks applicants with the highest fit to our criteria.
• It helps me be better organized and serves as an excellent interview tool, affording me to ask deeper questions and explore where that individual is at and where they are headed.
• We are finding better suited individuals, where in the past we may have overlooked them because our sorting was based solely on resume content relevancy, now we are looking at people with the best fit and those who are a fit are happier, more engaged, find passion, pride and are easier to train and can take pride and find passion in their role.

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