What users are saying about
11 Ratings
Top Rated
689 Ratings
11 Ratings
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Score 9 out of 100
Top Rated
689 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Smartsheet ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.4

Hive

74%
8.1

Smartsheet

81%
Smartsheet ranks higher in 10/14 features

Task Management

8.9
89%
6 Ratings
8.4
84%
118 Ratings

Resource Management

7.5
75%
6 Ratings
7.8
78%
101 Ratings

Gantt Charts

8.3
83%
6 Ratings
8.6
86%
101 Ratings

Scheduling

8.1
81%
5 Ratings
8.7
87%
103 Ratings

Workflow Automation

8.0
80%
5 Ratings
7.7
77%
92 Ratings

Team Collaboration

7.5
75%
6 Ratings
8.5
85%
114 Ratings

Support for Agile Methodology

7.8
78%
4 Ratings
7.7
77%
74 Ratings

Support for Waterfall Methodology

7.2
72%
3 Ratings
7.7
77%
71 Ratings

Document Management

8.1
81%
4 Ratings
7.8
78%
93 Ratings

Email integration

7.5
75%
5 Ratings
8.2
82%
92 Ratings

Mobile Access

5.3
53%
4 Ratings
7.5
75%
88 Ratings

Timesheet Tracking

6.3
63%
4 Ratings
8.3
83%
57 Ratings

Change request and Case Management

7.1
71%
4 Ratings
8.7
87%
61 Ratings

Budget and Expense Management

6.1
61%
4 Ratings
8.2
82%
67 Ratings

Professional Services Automation

6.0

Hive

60%
8.6

Smartsheet

86%
Smartsheet ranks higher in 4/4 features

Quotes/estimates

6.4
64%
3 Ratings
8.3
83%
38 Ratings

Invoicing

6.0
60%
3 Ratings
8.9
89%
30 Ratings

Project & financial reporting

6.1
61%
3 Ratings
8.1
81%
53 Ratings

Integration with accounting software

5.5
55%
4 Ratings
9.1
91%
28 Ratings

Attribute Ratings

  • Hive is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

8.1

Hive

81%
6 Ratings
8.0

Smartsheet

80%
139 Ratings

Likelihood to Renew

Hive

N/A
0 Ratings
10.0

Smartsheet

100%
24 Ratings

Usability

9.0

Hive

90%
1 Rating
8.6

Smartsheet

86%
12 Ratings

Performance

Hive

N/A
0 Ratings
10.0

Smartsheet

100%
2 Ratings

Support Rating

9.5

Hive

95%
6 Ratings
8.1

Smartsheet

81%
90 Ratings

Online Training

Hive

N/A
0 Ratings
7.0

Smartsheet

70%
1 Rating

Implementation Rating

Hive

N/A
0 Ratings
10.0

Smartsheet

100%
18 Ratings

Likelihood to Recommend

Hive Technology

Hive will fit right in to any workflow that manages multiple projects. It's also a great fit for collaboration on a per-project basis as external users can collaborate with paid users. Across a very large team it would take more planning on how to fit multiple workflows and groups into the workspace but it can be done.
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Smartsheet

There were new vendors who needed to submit their documents by the sales department for legal and Risk department for reviewing and checking the validity of the documents, The way of escalation and attaching the documents and the vendor's data was well suited to be done through the smart sheet. As the sales use smart sheet tickets for submitting the vendor's details and attaching the documents. Through the Smartsheet automation process, a notification mail was sent to the legal and risk department for reviewing and the tickets were assigned already to the admins for validating . After the admin's review and tick mark on the check box of reviewing in the smart sheet which was customized than when its clicked send automated emails to the supervisors for approval, Then after the supervisor's approval, an automated mail was sent to the sales team for completing approval of the vendor. All of these scenarios and hierarchy did because of Smartsheet.
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Pros

Hive Technology

  • I am able to assign projects to specific individuals.
  • We are able to comment on projects with each other through Hive.
  • I can forward emails directly to Hive to create projects.
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Smartsheet

  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
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Cons

Hive Technology

  • You can't move urgent actions to the top.
  • It takes a little too much time to load up on the desktop version.
  • There's definitely room for improvement in keyboard shortcuts.
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Smartsheet

  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Pricing Details

Hive

Starting Price

$19 per month per user

Editions & Modules

Hive editions and modules pricing
EditionModules
Lite19.001
Pro49.002
Elite69.003

Footnotes

  1. per month per user
  2. per month per user
  3. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Smartsheet

Starting Price

$0

Editions & Modules

Smartsheet editions and modules pricing
EditionModules
Individual141
Business252
EnterpriseContact Sales3
PremierContact Sales4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Hive Technology

No answers on this topic

Smartsheet

It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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Usability

Hive Technology

I love Hive so much because it has made a huge difference regarding team communication and project management at the same time. We experienced almost no bugs and in the few cases that we did have some trouble, the customer service team was very responsive and solved our problems very quickly.
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Smartsheet

Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Support Rating

Hive Technology

Our CSR is easily accessible and they have support built into the app itself. They also have a pretty robust support site. We also took advantage of the free trial and learned so much by putting Hive through the paces and figuring out the best way to mold it to our needs.
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Smartsheet

I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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Implementation Rating

Hive Technology

No answers on this topic

Smartsheet

It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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Alternatives Considered

Hive Technology

I would say that in comparison to Asana, Hive is a better interface an UI. I think Asana is more robust in terms of what it can do in conjunction with Confluence but I think Hive is a better entry-level model for new employees. Hive is much simpler and more straight forward and its integration with Slack is preferred.
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Smartsheet

Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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Return on Investment

Hive Technology

  • Positive ROI comes from our whole team being on the same board. We used to have separate boards for each group.
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Smartsheet

  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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Screenshots

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