Hiver vs. Vision Helpdesk
Hiver vs. Vision Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Hiver | N/A | Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you everything you need to do outstanding customer support, without any of the complexities and feature overload that come with other help desk products. Hiver is used by thousands of companies… | $14 /user/month | |
Vision Helpdesk | Small Businesses (1-50 employees) | Vision Helpdesk, which started in 2005 as a simple help desk software has evolved into three customer service and IT support management tools. Help Desk Software - A multi-channel help desk software that allows users to manage customer communication across various channels like email, web portals, chat, phone, and API. Satellite Help Desk Software - A multi-company/brand/product help desk software that allows users to manage support for multiple companies in place.… | $8 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
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Incident and problem management |
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Multi-Channel Help |
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Self Help Community |
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Hiver | Vision Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Hiver | Vision Helpdesk | |
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Likelihood to Recommend | 1.0 (3 ratings) | 5.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (1 ratings) |
Usability | 3.0 (1 ratings) | 8.2 (1 ratings) |
Support Rating | 4.0 (1 ratings) | 6.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
Hiver | Vision Helpdesk | |
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Likelihood to Recommend | Hiver | Vision Helpdesk |
Pros | Hiver | Vision Helpdesk |
Cons | Hiver | Vision Helpdesk |
Likelihood to Renew | Hiver No answers on this topic | Vision Helpdesk |
Usability | Hiver | Vision Helpdesk |
Support Rating | Hiver | Vision Helpdesk |
Alternatives Considered | Hiver | Vision Helpdesk |
Return on Investment | Hiver | Vision Helpdesk |
ScreenShots | Hiver Screenshots | Vision Helpdesk Screenshots |