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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HoneyBook

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Responsive

    Score8.9 out of 10
    N/AResponsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.N/A
    Pricing
    HoneyBookResponsive
    Editions & Modules
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HoneyBookResponsive
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.—
    More Pricing Information
    Community Pulse
    HoneyBookResponsive
    Considered Both Products
    HoneyBook
    No answer on this topic
    Responsive (formerly RFPIO)
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    100%
    Would buy again
    34 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    34 Answers
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    25 Answers
    Implementation went as expected
    70%
    Implementation went as expected
    7 Answers
    95%
    Implementation went as expected
    21 Answers
    Features
    HoneyBookResponsive
    Sales Force Automation
    Comparison of Sales Force Automation features of HoneyBook and Responsive
    Feature
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    Responsive
    -
    Ratings
    Customer data management / contact management6.412 Ratings00 Ratings
    Workflow management5.710 Ratings00 Ratings
    Opportunity management5.111 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.711 Ratings00 Ratings
    Contract management7.112 Ratings00 Ratings
    Quote & order management5.410 Ratings00 Ratings
    Interaction tracking6.59 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HoneyBook and Responsive
    Feature
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    Responsive
    -
    Ratings
    Case management8.78 Ratings00 Ratings
    Help desk management6.79 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HoneyBook and Responsive
    Feature
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    Responsive
    -
    Ratings
    Lead management4.710 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HoneyBook and Responsive
    Feature
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    Responsive
    -
    Ratings
    Task management5.712 Ratings00 Ratings
    Billing and invoicing management7.111 Ratings00 Ratings
    Reporting8.411 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HoneyBook and Responsive
    Feature
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    Responsive
    -
    Ratings
    Customizable reports5.58 Ratings00 Ratings
    Customization
    Comparison of Customization features of HoneyBook and Responsive
    Feature
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    Responsive
    -
    Ratings
    Custom fields9.010 Ratings00 Ratings
    Custom objects9.010 Ratings00 Ratings
    Security
    Comparison of Security features of HoneyBook and Responsive
    Feature
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    Responsive
    -
    Ratings
    Single sign-on capability6.49 Ratings00 Ratings
    Role-based user permissions6.810 Ratings00 Ratings
    Platform
    Comparison of Platform features of HoneyBook and Responsive
    Feature
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    Responsive
    -
    Ratings
    Mobile access6.610 Ratings00 Ratings
    Best Alternatives
    HoneyBookResponsive
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HoneyBookResponsive
    Likelihood to Recommend
    6.4
    (12 ratings)
    9.3
    (33 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.5
    (27 ratings)
    Usability
    5.7
    (10 ratings)
    10.0
    (1 ratings)
    Support Rating
    2.6
    (7 ratings)
    9.8
    (17 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    HoneyBookResponsive
    Likelihood to Recommend
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    Good use cases: - Responding to RFP's especially generic questions that are asked frequently (company size, product info, security posture) - Delegating approvals or questions to appropriate teams where the AI solution is not well positioned to provide a thorough or complete answer - Reviewing previous RFP documents that have been submitted by previous account teams Bad Use Cases: - Struggles compared to other AI tools with contextual deep questions about product functionality - Doesn't seamlessly integrate with tools where our clients submit RFP and require sign ons.
    Incentivized
    Read full review
    Pros
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
    • Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
    • Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
    • Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.
    Incentivized
    Read full review
    Cons
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Reporting and Analytics is basic, you can purchase advanced analytics though
    • It would have been nice to have a set structure in mind or a example/case study to structure our responses in the most appropriate way, but we are working through that with their stellar support team
    • Really great new features, but expensive
    Incentivized
    Read full review
    Likelihood to Renew
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    Responsive (formerly RFPIO)
    We'd be sunk without Responsive. The sales motion would slow way down in several places, and that's just unacceptable. AND I love the product. It helps me do my job efficiently. The Responsive team is GREAT. Support is getting better. The Product and Customer Experience Team is so knowledgeable and willing to help with new features and troubleshoot what's going on. It's an all-around great experience. Not to mention starting over - I can't even get my head around that.
    Incentivized
    Read full review
    Usability
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    Responsive (formerly RFPIO)
    Very easy to navigate and use. Very intuitive user interface
    Incentivized
    Read full review
    Support Rating
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    If I cannot solve a problem, then I reach out to Support and they are ON IT. They always solve the problem and get back to me immediately with an answer. Our customer support person who is assigned to us (we have had several) are responsive and helpful. We have asked them to sit in on meetings and help socialize the tool.
    Incentivized
    Read full review
    Implementation Rating
    HoneyBook
    No answers on this topic
    Responsive (formerly RFPIO)
    We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge.
    Read full review
    Alternatives Considered
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    While others have had a good experience with Qvidian, we unfortunately did not. Our questions were never answered by our Qvidian rep, as we used it the platform had no AI capabilities, and we had very low usage. It didn't serve our needs. Responsive has been incredible in their communication, responses, partnership, and willingness to get our feedback in order to improve the platform
    Incentivized
    Read full review
    Return on Investment
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
    Read full review
    Responsive (formerly RFPIO)
    • Client Confidence: the use of RFP360 has allowed us to deliver a demonstrably robust process to our clients, providing them a very high level of confidence in the quality of our work.
    • Time Efficiency: RFP360's services provide a great deal of time-saving in the management of virtually the entire RFP process.
    Incentivized
    Read full review
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

    Responsive Screenshots

    Screenshot of a view of the platformScreenshot of an AI generated responseScreenshot of some of the available customer resourcesScreenshot of some of the available integrationsScreenshot of a promotional flyerScreenshot of an example of the AI augmented content management feature