Likelihood to Recommend Hoopla is a valuable ally to improve the team's performance. [I]t is a great help for those teams that have defined and [created] clear automated metrics. However, if you are in a team where the metrics are manually evaluated, it can be hard to get excited about the progress, since it will take longer to refresh.
Read full review Sales job becomes pathetic at some level when it keeps doing recurring jobs but when the fun-loving and interactive session comes into the picture any kind of job becomes easier and more productive again. When cold calling and lead generation work is needed the feature of Zoho Motivator really nail downs it and provides a booster to any kind of business.
Read full review Pros Simple leaderboards that stack rank individuals in the areas that you want to measure Instant notifications and providing the virtual "pat on the back" when something positive occurs Effective salesforce.com integration that makes in easy to administer Great user community to share ideas, tips, and best practices Read full review Syncs information to Zoho CRM Inputs sales data into charts and graphs Monitors the number of sales I have won or lost over any given period of time Read full review Cons I wish it ran in a browser and not as a full Chrome app, would have made setup easier. It was nice to have default images out of the box, more would have been nice. For smaller companies, it can get pricy, quick. We 100% see the ROI to be clear. Read full review Not much customization in the way of adjusting the appearance of the interface and boxes (such as colors, shapes of the bounding boxes, etc.). Needs the ability to add alert notifications via email. More permission-based restrictions on what data specific users can see would be nice. Read full review Usability I gave it a 9 because it really is an extremely easy service to use. I would comfortably say that a brand use user could be set up and using it within just a few minutes. Hoopla has been very great about making any new update very user friendly and easy to use and figure out
Read full review It saves lot of time and effort using Zoho Motivator especially when you can save and build a template and reuse it.
Read full review Support Rating I have really enjoyed my relationship with our client success manger, Annette. She is always willing to hop on a call for a quick question and is very responsive. She has taken the time to walk me through how to upload new reports, set up new metrics and leaderboards, while also being helpful in setting up a new channel to broadcast
Read full review The support surrounding Zoho Motivator is phenomenal! You certainly get what you pay for. The support is always readily available and their team is extremely knowledgable. I have never had any issues with the software and not gotten the concern resolved by their team. Zoho overall is a great team with great backing.
Read full review Alternatives Considered They were both comparable based on the tool and results on how we wanted to Broadcast sales metrics and KPI’s across the entire sales organization. Hoopla just seemed to be much easier to use with fewer bells and whistles. We felt based on the pricing structure and how we planned to display hoopla on monitors throughout our office that it was the best choice to move forward with
Read full review We previously used
Insightly and
Agile CRM , neither of which, at the time, had any tool that was similar enough to Motivator. Both systems had a Deals tracker, however, it was not very 'sales' oriented and had unimpressive filtering options. Motivator is an add-on to Zoho CRM, so the biggest up-sell is that it is integrated with our main CRM, and secondly, the Motivator module has numerous filters/views that can be tailored to our business as we grow.
Read full review Return on Investment We hear music and folks cheer when a "Breaking News" announcement occurs. The community level engagement can not be quanitified The contest environments have helped to lead sellers to stay an extra 30 minutes and make 10 more calls just to pass someone up. We see our call volume increased because of it. We measure the trails of our solution that our sellers create from leads. We can see an active pursuit of those conversions to be at the top of the leaderboard. More trails, lead to more opportunities, that lead to more sales. Read full review It has an positive impact on me. Read full review ScreenShots Zoho Motivator Screenshots