HostGator vs. OVHcloud Public Cloud

HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.

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For demo uploads or for production uploads of companies from different sectors looking for a "general computing" cloud solution, I think that OVH can be a good provider. However, for more delicate or advanced loads or for specific solutions of, for example, AI, OVH has a wide margin for improvement.

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• The pricing is a big feature for this hosting company
• Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
• The customer service workers are professional and friendly.

• Price
• Quality hardware
• Quality network
• Administrative tools
• Range of products

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• Support could be better, it takes a long time to connect with somebody
• You need to pay extra for a backup you can rely on
• SiteLock is sold separately, but did not help when we were hacked
• Site seems to slow down from time to time

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• Technical support
• Account support
• Billing support

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Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.

While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.

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I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.

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Most notably OVHcloud [Public Cloud] has dedicated servers which are a different breed of product than Linode's flagship VPS servers, the unfortunate fact of the matter is that OVHcloud [Public Cloud] can provide a fully-dedicated server at a lower price point than Linode's virtual server. Even worse than that is that with a dedicated server from [OVHcloud Public Cloud] there is zero chance of "cpu theft" (aka, noisy neighbor) which is a very real problem at Linode (we would require multiple migrations every year for servers hosted at Linode that were experiencing cpu theft). In addition to the improvement in quality for network/hardware at OVHcloud [Public Cloud] with their dedicated server offering, their VPS servers are also highly competitive against Linode's VPS servers - in the 2 years we've used OVHcloud [Public Cloud] VPS's we've had zero downtime associated with OVH actions such as host-node reboots or cpu theft or host node upgrades, a stark difference compared to Linode which regularly experiences those types of downtimes and many more on a very regular basis.

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• Usage of resale options easily quadrupled the money I was spending on HostGator
• Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
• Overall, HG has been a positive impact on my business as a web developer

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• Cost of virtual servers was reduced by 20% versus other VPS/Cloud providers.
• Cost of dedicated servers was reduced by 50% versus other dedicated server providers.
• Network speeds decreased considerably versus other providers.
• Network quotas improved considerably versus other providers (unlimited at OVH).
• Uptime has improved considerably which has improved client reputation.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info