TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HostGator

    Score6 out of 10
    N/AHostGator, from Newfold Digital (formerly Endurance), is a web hosting service with WordPress hosting, VPS hosting, and dedicated hosting capabilities.

    $2.75

    per month

    Scality ARTESCA

    Score8 out of 10
    N/AScality in San Francisco offers scalable file and object storage for media, healthcare, cloud service providers, and others.N/A
    Pricing
    HostGatorScality ARTESCA
    Editions & Modules
    Hatchling
    $2.75
    per month
    Baby
    $3.50
    per month
    Business
    $5.25
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    HostGatorScality ARTESCA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact vendor for booking demo and pricing information.
    More Pricing Information
    Community Pulse
    HostGatorScality ARTESCA
    Considered Both Products
    Newfold Digital (Endurance + Web.com)
    No answer on this topic
    Scality
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    HostGatorScality ARTESCA
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    Azure Blob Storage
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Everpure FlashBlade
    Score9.9 out of 10
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    Google Cloud Storage
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HostGatorScality ARTESCA
    Likelihood to Recommend
    6.9
    (19 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.8
    (5 ratings)
    8.9
    (2 ratings)
    User Testimonials
    HostGatorScality ARTESCA
    Likelihood to Recommend
    Newfold Digital (Endurance + Web.com)
    HostGator for email, domain and website hosting--delightful, 100% satisfied! Have always had ample capacity for company email needs, features work well. I have used it off and on for several organizations since 2011. HostGator website building is fairly straightforward, although I wouldn't recommend it for first-time web designing. The pluses on the HostGator website builder: great-looking themes, adequate webpage capacity, really cool scrolling capabilities, which trends well now. Easier than building a WordPress website from scratch, which can also be done for free in HostGator. I'd say it's limited compared to feature-rich WP, but it designs as nicely as Wix.
    Incentivized
    Read full review
    Scality
    The team in charge of implementing Scality has to be full stack in order to guarantee the correct functioning of the entire system. However, you have to think very carefully about the balance between servers and disks, perhaps adopting smaller fully populated servers instead of large semi-populated servers, which would mean that over time our disk updates will not have a fully useful life.
    Incentivized
    Read full review
    Pros
    Newfold Digital (Endurance + Web.com)
    • The pricing is a big feature for this hosting company
    • Every three years when the hosting contract is coming to an end, they offer a reduced fee to upgrade your server plan, which is more cost effective than renewing at the regular rate for whatever plan you're currently using.
    • The customer service workers are professional and friendly.
    Read full review
    Scality
    • I love the redundancy of the software.
    Incentivized
    Read full review
    Cons
    Newfold Digital (Endurance + Web.com)
    • Support could be better, it takes a long time to connect with somebody
    • You need to pay extra for a backup you can rely on
    • SiteLock is sold separately, but did not help when we were hacked
    • Site seems to slow down from time to time
    Incentivized
    Read full review
    Scality
    • The overall packaging is not very good. I think it could be more efficient for installation.
    • There are many components in storage servers. This can generally be complex to understand, you have to be patient.
    Incentivized
    Read full review
    Likelihood to Renew
    Newfold Digital (Endurance + Web.com)
    Because we have in house technical support to compensate the lack of quality HostGator tech support, and because the price continues to be affordable the business is likely to continue using HostGator. They provide what the business needs and we have in house support to maintain it.
    Read full review
    Scality
    No answers on this topic
    Usability
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Scality
    As an organization, it took us a while to understand the shift from a traditional black box SAN to software-defined storage, but now we are much more certain of what this means. The time invested and the resources were not very high, thanks on the one hand to the technical support and on the other to the coherence and good development of the platform.
    Incentivized
    Read full review
    Support Rating
    Newfold Digital (Endurance + Web.com)
    While you will get support from HostGator, it seems to be a different level from 8-10 years ago. It may take 15-20 minutes to get someone on chat, and unless you follow up, I've found followup email support to take a couple of days. If you stick with it, though, you will get support, and I've never had a problem they couldn't help with.
    Incentivized
    Read full review
    Scality
    I have seen Scality in the office meeting with our VP and get the feeling that they are here to support us.
    Incentivized
    Read full review
    Alternatives Considered
    Newfold Digital (Endurance + Web.com)
    I prefer HostGator over GoDaddy. HostGator does have better and more reliable customer support, and the user interface and user experience are overall much more friendly and easier to use. GoDaddy does have downtime associated with their hosting in my experience, but I have not experienced that with HostGator.
    Incentivized
    Read full review
    Scality
    Due to the nature of our business we require extensive encryption and availability for sensitive customer data. The erasure encoding that Scality provides gives us the assurance that documents are rest are never in a state of being downloaded or available to a casual data thief. This is something that can be found with other vendors but at a fraction of the same cost. Having this kind of performance, availability and redundancy at the cost that Scality provides has made a large difference to our organization.
    Incentivized
    Read full review
    Return on Investment
    Newfold Digital (Endurance + Web.com)
    • Usage of resale options easily quadrupled the money I was spending on HostGator
    • Trust in the host has to be earned, and HostGator has not retained that for me -- it will be a while before I feel confident in their uptime again
    • Overall, HG has been a positive impact on my business as a web developer
    Incentivized
    Read full review
    Scality
    • Keeping sensitive customer data secure is a must for our organization and Scality has great features to make this happen.
    • We replaced a single SAN with a Scality ring and found performance to improve as we store more and more customer data.
    • Being able to lose various portions of our Scality ring and allow it to continue to service customers while maintaining high performance has been key to our business.
    Incentivized
    Read full review
    ScreenShots