TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HotSchedules

    Score8 out of 10
    N/AHotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests,…

    $2

    per month per employee

    Sitetracker

    Score9.3 out of 10
    N/ASitetracker is a project management application focusing on managing and reporting features for large or high-volume distributed projects involving disparate sites and personnel, from the company of the same name in Palo Alto, California.N/A
    Pricing
    HotSchedulesSitetracker
    Editions & Modules
    Essentials
    $2
    per month per employee
    Plus
    $4
    per month per employee
    Quote-Based
    Quote-based pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    HotSchedulesSitetracker
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HotSchedulesSitetracker
    Considered Both Products
    HotSchedules and Fourth
    No answer on this topic
    Sitetracker
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    HotSchedulesSitetracker
    Project Management
    Comparison of Project Management features of HotSchedules and Sitetracker
    Feature
    HotSchedules
    -
    Ratings
    Sitetracker
    9.4
    6 Ratings
    20% above category average
    Task Management00 Ratings10.06 Ratings
    Resource Management00 Ratings9.55 Ratings
    Gantt Charts00 Ratings9.03 Ratings
    Scheduling00 Ratings9.35 Ratings
    Workflow Automation00 Ratings9.35 Ratings
    Team Collaboration00 Ratings9.46 Ratings
    Support for Agile Methodology00 Ratings9.34 Ratings
    Support for Waterfall Methodology00 Ratings9.34 Ratings
    Document Management00 Ratings9.26 Ratings
    Email integration00 Ratings9.85 Ratings
    Mobile Access00 Ratings8.85 Ratings
    Timesheet Tracking00 Ratings9.14 Ratings
    Change request and Case Management00 Ratings9.55 Ratings
    Budget and Expense Management00 Ratings9.55 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of HotSchedules and Sitetracker
    Feature
    HotSchedules
    -
    Ratings
    Sitetracker
    9.2
    5 Ratings
    18% above category average
    Quotes/estimates00 Ratings8.55 Ratings
    Invoicing00 Ratings9.35 Ratings
    Project & financial reporting00 Ratings9.55 Ratings
    Integration with accounting software00 Ratings9.74 Ratings
    Best Alternatives
    HotSchedulesSitetracker
    Small Businesses
    Jolt
    Score9.7 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Jolt
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HotSchedulesSitetracker
    Likelihood to Recommend
    1.0
    (167 ratings)
    9.4
    (6 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (4 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HotSchedulesSitetracker
    Likelihood to Recommend
    HotSchedules and Fourth
    For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
    Incentivized
    Read full review
    Sitetracker
    So Sitetracker is a future-proof cloud platform built on Salesforce to benefit from smarter document management, machine learning, enterprise-grade security, and more. And that's how it has made the ecosystem quite complete by introducing various feature sets for the construction process, and it has included AI Reports and Insights which are really helpful. The overall product engineering is an absolute treat for all the users, as most of the features are built keeping the target audience in mind.
    Incentivized
    Read full review
    Pros
    HotSchedules and Fourth
    • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
    • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
    • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
    Incentivized
    Read full review
    Sitetracker
    • Management of large-scale projects in one place
    • Data analytics, reporting, & performance tracking
    • System administration
    • Customized OOB templates which eliminate the need of coding experience
    Incentivized
    Read full review
    Cons
    HotSchedules and Fourth
    • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
    • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
    • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
    Incentivized
    Read full review
    Sitetracker
    • So the availability of the platform should be more, i.e. it should give support for desktop, android and iOs apps with smartwatch widget support also
    • The AI generated reports can be bit drilled down and made more user friendly as there are a lot of data so it can easily be quite wholesome for someone new.
    • The overall speed of the application can be improved and it should have data centers in different regions too for faster delivery of services.
    Incentivized
    Read full review
    Likelihood to Renew
    HotSchedules and Fourth
    Ease of use, efficiently creating and posting staff schedules.
    Incentivized
    Read full review
    Sitetracker
    No answers on this topic
    Usability
    HotSchedules and Fourth
    6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
    Incentivized
    Read full review
    Sitetracker
    No answers on this topic
    Support Rating
    HotSchedules and Fourth
    On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
    Incentivized
    Read full review
    Sitetracker
    Because they worth it and actually they are just the best for my job
    Incentivized
    Read full review
    Alternatives Considered
    HotSchedules and Fourth
    I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
    Incentivized
    Read full review
    Sitetracker
    Better use case scenarios, better industry experience and better leverage on task and document Management. Integrated seamlessly with our ERP system (Oracle) for budget, costs tracking and forecasting of project phases and the overall project as well.
    Incentivized
    Read full review
    Return on Investment
    HotSchedules and Fourth
    • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
    Incentivized
    Read full review
    Sitetracker
    • It has helped us with management of projects with more productivity and smartly.
    • Increased our overall productivity 10X which transformed into ROI.
    • Made our process streamlined.
    Incentivized
    Read full review
    ScreenShots

    HotSchedules Screenshots

    Screenshot of Time-Off, Availability, Employee Hours, Sales Volume are all available in the scheduler.Screenshot of Employees are able to swap and pick-up shifts from the HotSchedules Mobile App. All shift changes or requests require a manager's approval.Screenshot of Managers and employees can communicate with each other from the mobile and web apps - from anywhere and at anytime.Screenshot of Employees can submit a time-off, request - paid, or unpaid - and can request to work or request off right from the mobile app.Screenshot of Managers can view sales and labor data from their phone.