TrustRadius: an HG Insights company

HouseCall Pro vs. IONOS Hosting vs. Kickserv

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HouseCall Pro

    Score8.5 out of 10
    N/AHouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

    $65

    per month 1 user

    IONOS Hosting

    Score5.6 out of 10
    N/AIONOS a provider of cloud infrastructure, cloud services, and hosting headquartered in Germany, boasting more than eight million customer contracts. They provide individual web services including SSL certificates (provided by GeoTrust True BusinessID) , domain registration services, website hosting, and managed hosting services supporting WordPress, VPS hosting, and ASP.NET hosting.N/A

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    Pricing
    HouseCall ProIONOS HostingKickserv
    Editions & Modules
    Website Builder
    $25
    per month/add on
    Additional Users
    $30
    per user/per month
    Sales Proposal Tool
    $40
    per month/add on
    Recurring Servicing Plans
    $40
    per month/add on
    Start
    $65
    per month
    Grow
    $149
    per month
    Manage
    $229
    per month
    XL
    Contact sales team
    No answers on this topic
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    Offerings
    Pricing Offerings
    HouseCall ProIONOS HostingKickserv
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Best Alternatives
    HouseCall ProIONOS HostingKickserv
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Namecheap
    Score6.2 out of 10
    ServiceTitan
    Score7.4 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    HouseCall ProIONOS HostingKickserv
    Likelihood to Recommend
    8.0
    (3 ratings)
    7.0
    (6 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HouseCall ProIONOS HostingKickserv
    Likelihood to Recommend
    HouseCall Pro
    Smaller companies (less than 30 employees) and where their isn't recurring services. It's great for one-time service providers.
    Incentivized
    Read full review
    IONOS, Inc
    I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
    Incentivized
    Read full review
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
    Read full review
    Pros
    HouseCall Pro
    • Schedule
    • Organize jobs
    • User-friendly
    • Great customer communication
    Incentivized
    Read full review
    IONOS, Inc
    • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
    • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
    • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.
    Incentivized
    Read full review
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
    Read full review
    Cons
    HouseCall Pro
    • Custom Fields on Invoices
    • Labeling Estimates as Quotes or Proposals
    • Custom Forms
    Incentivized
    Read full review
    IONOS, Inc
    • From my experience, customer services does not know how to address issues in an understandable language
    • I feel that they arbitrarily overcharge w/o any explanation
    • In my opinion it is really pricey
    Read full review
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
    Read full review
    Likelihood to Renew
    HouseCall Pro
    No answers on this topic
    IONOS, Inc
    No answers on this topic
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
    Read full review
    Usability
    HouseCall Pro
    It is much easier to adopt than other FSMs we have tried. While easy to adopt, it is robust and powerful. We were up and running in a matter of days, not weeks.
    Incentivized
    Read full review
    IONOS, Inc
    No answers on this topic
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
    Read full review
    Reliability and Availability
    HouseCall Pro
    No answers on this topic
    IONOS, Inc
    In over 8 years of operations, we have not had a single outage that affected us.
    Incentivized
    Read full review
    Kickserv
    No answers on this topic
    Performance
    HouseCall Pro
    No answers on this topic
    IONOS, Inc
    The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.
    Incentivized
    Read full review
    Kickserv
    No answers on this topic
    Support Rating
    HouseCall Pro
    No answers on this topic
    IONOS, Inc
    No answers on this topic
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
    Read full review
    Alternatives Considered
    HouseCall Pro
    Knowify has job costing but lacks the ability to invoice in the field and requires more work from [the] office staff.
    Incentivized
    Read full review
    IONOS, Inc
    Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
    Incentivized
    Read full review
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Read full review
    Scalability
    HouseCall Pro
    No answers on this topic
    IONOS, Inc
    The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).
    Incentivized
    Read full review
    Kickserv
    No answers on this topic
    Return on Investment
    HouseCall Pro
    • Doubled by profit and income.
    • Cut my office work in half.
    • Improved customer satisfaction
    Incentivized
    Read full review
    IONOS, Inc
    • 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
    • 1&1 also works with our website platform, Memberclicks.
    Incentivized
    Read full review
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
    Read full review
    ScreenShots