HPE Systems Insight Manager (SIM) vs. ManageEngine Site24x7

This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products

Incentivized

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

Incentivized

• One point of view the events of servers's farm.
• Tools that show an inventory update of hardware componenet of each servers.
• Include a wonderful module that permit to upgrade remotely the firmware of all of them.

Incentivized

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

Incentivized

• I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
• This software also sometimes struggles handling larger environments.
• This software also has issues managing environments that aren't set up perfectly.

Incentivized

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

Incentivized

The gui is really useful to do many things. We are a compliance team that hace a reduce user con this platform that they are using on its monsthly technical audit. Ther are very happy with SIM. In the other hand, they are a sysadmin teams that usually use SIM all of day to detect a reporte to HPE Technical Support for hardware fail. All of then are on the moon with SIM.

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

It's good for small organizations that use HP branded equipment

Incentivized

The project of deploy SIM in our company came from one project to buy HPE Hardware and sevice for Data Center.Fastly we knew that the potenciality of this product over the new HPE's servers, switches and storages.Nowaday, our Data Centers have device from different vendors like Lenovo, Dell and HPE. For example we have Dell OpenManage for managing Dell Powereldge servers. And in comparative with SIM is useless for no technical user.

Incentivized

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

Incentivized

• Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
• This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
• I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.

Incentivized

• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

Incentivized