HubSpot CRM vs. SalesOutlook CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
SalesOutlook
Score 7.6 out of 10
N/A
N/AN/A
Pricing
HubSpot CRMSalesOutlook CRM
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
No answers on this topic
Offerings
Pricing Offerings
HubSpot CRMSalesOutlook
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot CRMSalesOutlook CRM
Considered Both Products
HubSpot CRM
Chose HubSpot CRM
In the growing phase of our organization and new users, HubSpot was abe to communicate effectively what to do to learn the system and also the help of the overseas persons made us more informed on learning. The helpdesk was very helpful in assisting with any queries and also …
Chose HubSpot CRM
I unfortunately have not used any other systems.
Chose HubSpot CRM
Everything is available to view on the main page without clicking through so many tabs to find the info you are looking for.
Chose HubSpot CRM
Outreach was better streamlined.
Chose HubSpot CRM
HubSpot is much better than Act! We selected HubSpot because we needed a change of pace and had heard good things about HubSpot from others within the industry. Since then we have been able to hit our team quota the last 9 months of 2021 and are on pace to do so in 2022. I have …
SalesOutlook

No answer on this topic

Top Pros
Top Cons
Features
HubSpot CRMSalesOutlook CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
8.0
1542 Ratings
4% above category average
SalesOutlook CRM
8.6
3 Ratings
11% above category average
Customer data management / contact management8.61490 Ratings10.03 Ratings
Workflow management8.31456 Ratings9.02 Ratings
Territory management6.5184 Ratings8.83 Ratings
Opportunity management8.21393 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)8.51499 Ratings9.23 Ratings
Contract management8.0185 Ratings7.63 Ratings
Quote & order management7.41011 Ratings7.63 Ratings
Interaction tracking8.41445 Ratings7.43 Ratings
Channel / partner relationship management7.8186 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.4
1022 Ratings
1% below category average
SalesOutlook CRM
7.0
2 Ratings
7% below category average
Case management7.4952 Ratings7.02 Ratings
Call center management7.6821 Ratings7.01 Ratings
Help desk management7.3873 Ratings7.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.5
1359 Ratings
12% above category average
SalesOutlook CRM
7.0
2 Ratings
8% below category average
Lead management8.51281 Ratings7.02 Ratings
Email marketing8.61291 Ratings7.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.6
1408 Ratings
0% above category average
SalesOutlook CRM
7.3
3 Ratings
4% below category average
Task management8.01350 Ratings7.63 Ratings
Billing and invoicing management7.1696 Ratings7.42 Ratings
Reporting7.71245 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.9
1375 Ratings
4% above category average
SalesOutlook CRM
7.3
2 Ratings
4% below category average
Forecasting7.61078 Ratings7.22 Ratings
Pipeline visualization8.21303 Ratings7.01 Ratings
Customizable reports7.81266 Ratings7.62 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.4
1313 Ratings
2% below category average
SalesOutlook CRM
7.0
1 Ratings
8% below category average
Custom fields8.01286 Ratings7.01 Ratings
Custom objects7.71114 Ratings7.01 Ratings
Scripting environment6.3132 Ratings7.01 Ratings
API for custom integration7.5908 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.4
1272 Ratings
1% above category average
SalesOutlook CRM
9.0
1 Ratings
8% above category average
Single sign-on capability8.41135 Ratings10.01 Ratings
Role-based user permissions8.51211 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.4
866 Ratings
2% above category average
SalesOutlook CRM
7.3
2 Ratings
0% above category average
Social data7.4849 Ratings7.22 Ratings
Social engagement7.3838 Ratings7.42 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
7.6
974 Ratings
6% above category average
SalesOutlook CRM
7.5
2 Ratings
5% above category average
Marketing automation7.8967 Ratings8.02 Ratings
Compensation management7.5630 Ratings7.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
7.8
1157 Ratings
4% above category average
SalesOutlook CRM
8.0
1 Ratings
6% above category average
Mobile access7.81157 Ratings8.01 Ratings
Best Alternatives
HubSpot CRMSalesOutlook CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMSalesOutlook CRM
Likelihood to Recommend
8.4
(1585 ratings)
9.0
(3 ratings)
Likelihood to Renew
9.8
(29 ratings)
-
(0 ratings)
Usability
8.3
(1444 ratings)
9.0
(2 ratings)
Support Rating
7.1
(23 ratings)
9.2
(2 ratings)
Implementation Rating
7.9
(8 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMSalesOutlook CRM
Likelihood to Recommend
HubSpot
In my last position at a SAAS company, I used Salesforce and HATED IT. It was so clunky, and when I used HubSpot, it was like a breath of fresh air. Any company that does customer interactions and sales needs Hubspot. There is a TON of room for customization, which is AMAZING. I don't see anywhere that it wouldn't be a good fit.
Read full review
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Read full review
Pros
HubSpot
  • It tracks emails including opens, clicks, and keeps a great log.
  • I love how they give you options to build your own reports as well as some templated reports as well.
  • It creates an easy way to work with your colleagues even if its remote positions.
Read full review
SalesOutlook
  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
Read full review
Cons
HubSpot
  • Pricing - HubSpot offers a number of great features in the free version however the paid options can be pricey.
  • The free version could do with more options in some of the additional areas such as the marketing platform. Although there are some options included, they are very limited.
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SalesOutlook
  • Does not sync all contact info
  • Does not sync all SFDC info regarding account
Read full review
Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
SalesOutlook
No answers on this topic
Usability
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
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SalesOutlook
The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
Read full review
Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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SalesOutlook
Easy to implement and utilize. Provides the ultimate in efficiency in my workload
Read full review
Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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SalesOutlook
No answers on this topic
Alternatives Considered
HubSpot
Salesforce requires a lot of in-depth knowledge both to implement and to manage. I found it to be quite clunky and there was an additional overhead for any marketing functionality, that wasn't up to par. Whilst Zoho had some good features, in practice the CRM was difficult to manage, customer support was non-existent, and like Salesforce, required 3rd party support agents in order make simple changes. comparison, HubSpot allows the user to make many changes themselves such as adding and mapping properties, and also has excellent customer service. Combined with a well-rounded offer in terms of marketing, analytics and a good CRM, HubSpot stands out as the clear winner.
Read full review
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Read full review
Return on Investment
HubSpot
  • Automation helps to save time so that we can reach out to more prospecting or save time that can be spent on more strategic sales tasks like deal management
  • Visibility/collaboration helps connect marketing and sales efforts vs them being siloed
  • Connection with salesforce helps us to get more out of our CRM spend as we have valuable data insights coming from Hubspot
Read full review
SalesOutlook
  • Saves time.
  • Lets us focus on more important task.
  • Helps in managing client communication more effectively.
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.