HubSpot Service Hub vs. Sugar Serve
HubSpot Service Hub vs. Sugar Serve
Product | Rating | Most Used By | Product Summary | Starting Price |
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HubSpot Service Hub | N/A | HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base. | $50 per month | |
Sugar Serve | N/A | SugarCRM offers Sugar Serve, a version of its CRM providing en emphasis on customer service automation, service case management, SLA management, customer self-service and includes the SugarBPM workflow tool to automate processes. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HubSpot Service Hub | Sugar Serve | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HubSpot Service Hub | Sugar Serve | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HubSpot Service Hub | Sugar Serve | |
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Likelihood to Recommend | 8.6 (12 ratings) | 9.0 (2 ratings) |
HubSpot Service Hub | Sugar Serve | |
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Likelihood to Recommend | HubSpot | SugarCRM |
Pros | HubSpot | SugarCRM |
Cons | HubSpot | SugarCRM |
Alternatives Considered | HubSpot | SugarCRM |
Return on Investment | HubSpot | SugarCRM |
ScreenShots | HubSpot Service Hub Screenshots |