Hubstaff vs. Journyx

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.

Incentivized

Users cannot update their own time sheet if mistakes are made or things change after submitting. The time sheet must be rejected by the reviewer before the user can update the time sheet. It would be much better for the user to be able to update the time sheet and resubmit, barring approval, instead of the upfront action of the reviewer rejecting the time sheet.

Incentivized

• Its interface is also quite easy to handle and is designed in a user friendly way.
• Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
• Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.

Incentivized

• The strengths are real time data capture for our projects.
• Helps our department with our clinical trials for the budgeting process (we capture time per task).
• Allows our department to justify additional hires.

Incentivized

• I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
• [I believe it] needs a lot of upgrades in customer support system.

Incentivized

• Leave management ability can be improved to offer more functions and reporting.
• Administration function of adding new clients can be difficult and time consuming.
• Maybe at times too much customization. It is difficult to administrate all the activities and tasks if we have future changes.

Incentivized

Because it's easy to implement and use. It does not disrupt your work.

Incentivized

All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing

Incentivized

I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull

Incentivized

Back end, administration or set up on the software.

Incentivized

I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.

Incentivized

Yes, it's there when I need it.

Incentivized

I've never had any issues. It loads correctly and works like a charm.

Incentivized

Can be slow at times.

Incentivized

Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.

Incentivized

Good training overall, some areas we do use.

Incentivized

None, everything went smoothly.

Incentivized

It takes a lot of planning and it's time consuming.

Incentivized

Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
to me. It is no doubt a great tool for planning budgets, managing workflows,
tracking time, and best supervision capabilities.

Incentivized

Journyx is easy to use - intuitive with customizable drop down menus and with multiple report options, useful for a variety of purposes.

Incentivized

I didn't help purchase this product. We just implement it.

Incentivized

Server issues at first.

Incentivized

Not sure we used the professional service.

Incentivized

• Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
• Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
• HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.

Incentivized

• Allowing for time and reporting to be easy to navigate
• Ease of entering time allows for employees/contractors to enter in their time

Incentivized