Hubstaff vs. Wave Accounting

It enables you to monitor workers' time on every project. It monitors productivity even if an internet connection is not available. It provides a customizable interface. Every task is customizable to suit project requirements. It allows you to track time from anywhere in the world. In this way, it provides powerful insights to determine how many hours are required to do a project.

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Wave Accounting was used for a small practice without a lot of the accounting considerations a large company would have. For the price, you really can't beat what Wave offers out of the box. All of the basic tools for things like invoicing and expenses are all easy to use. End of year accounting is easy with exports of data.

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• Its interface is also quite easy to handle and is designed in a user friendly way.
• Overall, I feel that Hubstaff is a very useful invention that has the ability to attract and fascinate users.
• Hubstaff offers a customizable and easily tailored according to your requirements user interface where with the help of just one click you can start or even stop tracking your daily project activities.

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• Reconciliation is very difficult with multiple Wave transactions that need to be deleted or merged before it can be matched to a bank transaction.
• Payroll worked fine for us but took several days to get it set up. We have switched to another bookkeeping system and another payroll system. Canceling with Wave took several days and they charge $6 for something even though the month was paid for in advance.
• Credit card processing is nice and worked fine for us.

• I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
• [I believe it] needs a lot of upgrades in customer support system.

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• I know that credit card processing is a way for Wave to make money, but I really wish they offered ACH payment on Invoices.
• I do cash-based accounting, which means I have to make little journal entries at the start and end of each year to get my books to balance because Wave wants to do everything differently. This should just be a setting to flip, whether you want cash-based or accrual-based.
• They use Yodlee for bank connection, which doesn't play nice with 2FA. Pretty much every time I log in I have to re-enter credentials, get a code sent to me, reauthenticate, and know that I'm going to have to do it again next week. Not really on Wave, but wish they could get it together nonetheless.

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Because it's easy to implement and use. It does not disrupt your work.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Easy to use for clients with no accounting background and the price is right.

I give it 9 because it is really good for time tracking and managing remote teams. It helps me to manage my team very efficiently. Still, prices are high, so don't give 10. I need more discounts to add more team. Also need more accuracy as users are now fooling the tools with various cheats. Overall it is good and helfull

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I am a professional bookkeeper and I have no problems using Wave and all of it's features. I can see that certain individuals who have no accounting knowledge might struggle with a few different features and entries, but that is why Wave has an emphasis in connecting users to Wave Pro's who will walk them through things

I've never had any issues and always received proper support. They let you know in advance when they'll be in maintenance and it's always in odd hours, so it's good. You still can use it when they are maintaining it.

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WAVE is always available when we need it ! Peter

I've never had any issues. It loads correctly and works like a charm.

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Wave does tend to slow down when filtering your transactions screen especially by date. This is more of an issue when trying to trouble shoot certain transactions or clean-up a set of books.

Hubstaff has always responded to support requests in a timely manner and has kept me in the loop of changes. When contacting them about future changes/features they've always been upfront on whether that is a change they are looking to make and when that change may occur. Finally, if the person I have communicated with was unable to resolve, they always escalated to the next best person who can answer/resolve.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I never had to call Wave Support as we barely experienced any support-related problems on our side. However, I do know a few people that complained about Wave support. It would be nice as well, though if they could have more in your face tutorials for new users or how-to videos should we struggle to do something

easy to use and east to train on ! Our WAVE clients enjoy the ease of use

None, everything went smoothly.

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Hubstaff keeps interesting and smart features and functions. The most interesting feature is the reporting feature that has brought much convenience
to me. It is no doubt a great tool for planning budgets, managing workflows,
tracking time, and best supervision capabilities.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Wave is FREE for most functions. Payment processing costs no matter where you go (as does payroll or taxes). Wave rises above tools like QuickBooks Online because they know that for our small firm, being nimble is the name of the game. We don't need exhaustive reporting and management like QB offers and we certainly don't want to pay for it

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I didn't help purchase this product. We just implement it.

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Once they out grow what is ability to move up to a more robust system?

Not sure we used the professional service.

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• Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
• Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
• HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Wave has been ROI positive for our company. With not having to pay for the service we can use our money for growing our business.
• The fees on credit card transactions for invoices are reasonable especially as we don't pay a monthly subscription.
• The invoicing feature has made our lives easier for us and our customers. The invoicing piece and AR tracking has been ROI positive as well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info