Hudu vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hudu
Score 10.0 out of 10
N/A
Hudu is an IT documentation system used to organize and enhance IT environments while keeping everything under control. Hudu centralizes IT strategy, enhancing collaboration and efficiency to deliver better information, enable teams to work smarter, and scale as the business grows.
$30
per month per user
OpenText Documentum
Score 9.0 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
HuduOpenText Documentum
Editions & Modules
Self-Hosted
$30
per month per user
Cloud-Hosted
$30
per month per user
No answers on this topic
Offerings
Pricing Offerings
HuduOpenText Documentum
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details10% discount for annual billing for cloud-hosted and self-hosted plans.
More Pricing Information
Community Pulse
HuduOpenText Documentum
Considered Both Products
Hudu
Chose Hudu
Hudu is much cheaper than IT Glue. While it may not have all the features that IT Glue has, it has all of the features that we would need. We tried self hosting Bookstack before trying Hudu, because we had heard that is a great alternative without a cost, but we weren't able to …
OpenText Documentum
Chose OpenText Documentum
Sharepoint and others are a bit late to the party -- they have some nice features, but are leaders in the suite spot areas that we found OpenText helping us with.
Chose OpenText Documentum
At the time it was purchased it was one of the best, most robust solutions available on the market.
Chose OpenText Documentum
Features and underlying technology and development roadmap are much better for both Docushare and Confluence. OpenText product was preselected when I came into the implementation of the project. It should not have been.
Chose OpenText Documentum
Subjective but here's how I see it:
Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText
Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach …
Chose OpenText Documentum
We have evaluated IBM Filenet, Alfresco and Oracle WCM. Documentum has a very strong business process management system, security and scalability. It's not just a web content management system, it's an enterprise content management system with very good capabilities for …
Chose OpenText Documentum
We selected EMC Documentum because of its robustness and scalability.
Chose OpenText Documentum
While Livelink has many more modules out of the box and provide some more functionality which can be applied to document lifecycle without writing any customizations, from the support perspective Documentum is much cheaper to support and it is much more stable than Opentext ECM …
Chose OpenText Documentum
There are numerous other products available including SharePoint, Stellent, FileNet, etc. Most offer many of the same solutions and modules that Documentum provides, however some, such as SharePoint, still have significant shortcomings when it comes to true, enterprise-level …
Chose OpenText Documentum
Robustness of Documentum is far better than SharePoint.
Features
HuduOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Hudu
-
Ratings
OpenText Documentum
9.2
Ratings
13% above category average
Content capture & imaging00 Ratings10.00 Ratings
File sync, storage & archiving00 Ratings9.00 Ratings
Document management00 Ratings9.00 Ratings
Records management00 Ratings9.00 Ratings
Content search & retrieval00 Ratings9.00 Ratings
Enterprise content collaboration00 Ratings9.00 Ratings
Content publishing & creation00 Ratings9.00 Ratings
Security, risk management & information governance00 Ratings10.00 Ratings
Contract lifecycle management00 Ratings9.00 Ratings
Automated workflows00 Ratings9.00 Ratings
Artificial intelligence00 Ratings9.00 Ratings
Mobile support00 Ratings9.00 Ratings
Integration00 Ratings10.00 Ratings
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HuduOpenText Documentum
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Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
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MSB Docs
MSB Docs
Score 9.4 out of 10
MediaValet
MediaValet
Score 8.8 out of 10
Enterprises
M‑Files
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Score 8.9 out of 10
MediaValet
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Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HuduOpenText Documentum
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
HuduOpenText Documentum
Likelihood to Recommend
We are a smaller organization, but we have multiple locations. For our use, Hudu is great for managing assets for multiple locations. I can see Hudu being well suited for organizations of any size. I can't think of any scenarios where Hudu would not be well suited or appropriate. The cost is minimal, and the cloud hosting has been excellent for us so far.
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What are the document volume, the throughput - currently and expected in year, 3 years etc.? Is the company doing content management on international level, where access from multiple locations is needed - then Documentum can be good investment. What ECM system will be used for - document storage, document lifecycle or retention? Or all of the above? - Documentum works very well if all 3 items are combined, yet for storage there must be cheaper and more easily adaptable solutions available.
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Pros
  • Hudu makes adding assets simple
  • The knowledge base is great asset
  • Makes storing credentials a breeze
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  • It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
  • Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
  • Highly configurable.
  • Very fast searching capabilities.
  • Highly scalable.
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Cons
  • More integrations
  • More robust API
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  • Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
  • Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
  • Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.
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Likelihood to Renew
No answers on this topic
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
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Usability
The usability is extremely simple. It is very easy to navigate, add assets, and link assets. Hudu has many ways to customize assets to meet your needs, and offers some good integrations to help you automate some of that work. The expirations feature is also great, because it helps you to stay ahead of expiring contracts.
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No answers on this topic
Support Rating
No answers on this topic
Support is better than with ECM, but could use some improvement.
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Alternatives Considered
Hudu is much cheaper than IT Glue. While it may not have all the features that IT Glue has, it has all of the features that we would need. We tried self hosting BookStack before trying Hudu, because we had heard that is a great alternative without a cost, but we weren't able to make it work the way we wanted it to.
Read full review
Subjective but here's how I see it: Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach that may lead somewhere) Light duty: 1) BOX (not an ECM but it says it is), 2) EFSS (pick your poison, BOX is an enhanced EFSS), 3) CMSs (some have some ECM capability, none have much)
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Return on Investment
  • Hudu has saved many hours by simply being able to find information about our assets in seconds
  • Hudu has allowed us to stay organized, which has saved us many hours or searching through spreadsheets
  • The low cost of Hudu has saved us several dollars financially, compared to other options
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  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
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ScreenShots

Hudu Screenshots

Screenshot of a descriptor of Hudu's automations. When it comes to employee onboarding, termination, and other IT support tasks, Hudu processes provide a simple way for controlling SOPs.Screenshot of Hudu Assist, which brings the power of the Hudu interface into the tools your team is already using. Currently available for HaloPSA, Syncro MSP, NinjaOne, ConnectWise Manage, and Autotask PSA.Screenshot of an overview of documentation centralization. The Knowledge Management systemis designed to streamline information sharing and collaboration.Screenshot of a consistent roadmap for technicians to follow. Assign owners, set due dates, and track completion percentage with real-time status reports. Plus, our branded status reports make it easy to inform customers of progress and share results.Screenshot of built-in Rack Management. No need for an external tool, Rack Management is included in Hudu at no additional cost. You can create a consolidated visual of all client racks with label and color coding for easy identification.Screenshot of Hudu's mobile app, browser extensions, Hudu Assist, and CW ScreenConnect.