Likelihood to Recommend Hustle is best suited for messages that require a response, like Yes/No for RSVP or asking if they need more info about a topic. We use Hustle to communicate with students in higher education to inform them about important information like upcoming payment deadlines or to encourage attendance at events like orientation.
Read full review If email deliverability is important, then Postmark is king. I've used all sorts of providers, with dedicated IPs and without. Postmark has always had the best deliverability and has resulted in the least amount of customer service time wasted dealing with users who simply did not receive an important email from us. It is pricier than other options, but it's well worth it if deliverability is at all important to you.
Read full review Pros Personalized texting at scale. Scrubbing numbers for cell phones with 99% accuracy. Sends alerts so you never miss a notification. Read full review Great, helpful customer support (rarely needed) Reliable product Well thought out interface, easy setup Great ongoing visibility into status of emails sent through Postmark Read full review Cons This is one of the more expensive options available Wish there was more data to report on Read full review Not many cons since it's pretty straightforward, and if email delivery service was often impacted, we'd most likely find a new provider. Read full review Usability The only thing that confused me initially was that if you don't put a specific sender email into the Wordpress plugin settings (I use Postmark exclusively with Wordpress site), it won't send emails. I thought that having selected the option to send via any @domain.com email, I wouldn't need to fill out a specific email to send from, but that isn't the case. I sorted that out quickly with support.
Read full review Support Rating Amazing support staff. Whether you have a dedicated contact or just help from their support channel, they help clear issues very quickly.
Read full review Postmark has been an excellent solution for our business needs. We have been with them for years and have no intention of changing providers anytime soon. Support was excellent as we were getting started and their API documentation made implementation quick and easy
Read full review Alternatives Considered We have also used RAVE and Google Voice to send text massages. RAVE does not allow for one-to-one communication with recipients an Google Voice does not let you easily communicate with list of contacts and lacks the interface for canned responses. Neither provides the quality reporting that is available in Hustle.
Read full review We felt Postmark's focus on transactional emails and their use of shared domain reputation made them stand out. We also like their user interface and ability to have many virtual email servers. Pricing was competitive and after a trial we saw a big increase in deliverability rates. Therefore it was an easy decision to use Postmark over other providers.
Read full review Return on Investment It has helped us get in front of new prospects easier. It has improved communication with current customers. Read full review It is really "set and forget." I have not had any issues that I've needed to deal with. It just works. Read full review ScreenShots