What users are saying about
10 Ratings
10 Ratings
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Score 7.4 out of 100
65 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • IBM Maximo is rated higher in 1 area: Likelihood to Recommend
  • HxGN EAM and IBM Maximo are tied in 1 area: Support Rating

Likelihood to Recommend

8.0

HxGN EAM

80%
5 Ratings
8.4

IBM Maximo

84%
17 Ratings

Usability

9.0

HxGN EAM

90%
1 Rating

IBM Maximo

N/A
0 Ratings

Support Rating

8.0

HxGN EAM

80%
2 Ratings
8.0

IBM Maximo

80%
2 Ratings

Likelihood to Recommend

Hexagon AB

EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
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IBM

IBM Maximo functionalities are the easiest tools and very active with quality Cloud services generation and very easy to provide multiple data analytics and data visualization operations. The tool allows easy inventory management, easy tracking capability, and extremely easy to pull in data from other integrated applications very easy and smoothly through [IBM] Maximo options.
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Pros

Hexagon AB

  • Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
  • Integrates with Oracle; linking to an enterprise system help to link with the ledger
  • Generally user friendly; the user interface and navigation is relatively intuitive to use
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IBM

  • Extensive asset tracking and management. IBM Maximo is extremely capable of handling all sorts of assets so you can track every detail and part of the lifecycle of an asset inside an organization.
  • Highly customizable. If the broad array of possibilities inside IBM Maximo still isn't suited for your specific application, it is possible to customize it to a very high degree so it can fit the needs of your organization.
  • Preventive maintenance and services. With IBM Maximo, it is possible to schedule all sorts of preventive maintenance for your equipment, maximizing the uptime of your systems and machinery and minimizing unforeseen events.
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Cons

Hexagon AB

  • The update schedule takes some getting used to
  • Possible to accidentally lock yourself out of your own account (if admin)
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IBM

  • IBM Maximo's mobile application isn't as impressive as other platforms.
  • There is a certain amount of difficulty in understanding and using it by companies of medium- and small-scale.
  • Getting used to it can be confusing in the first few days, so you need to take your time.
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Pricing Details

HxGN EAM

Starting Price

Editions & Modules

HxGN EAM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IBM Maximo

    Starting Price

    Editions & Modules

    IBM Maximo editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Usability

      Hexagon AB

      EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
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      IBM

      No answers on this topic

      Support Rating

      Hexagon AB

      The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
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      IBM

      User friendly. No additional training is required for new users. Easy to use. Ticket creation is very simple.
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      Alternatives Considered

      Hexagon AB

      HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.
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      IBM

      Maximo is a good tool and, as I suggested, it is the system of choice for us. We continue to explore opportunities where we can replace our legacy systems in risk management and field mobility with Maximo. Maximo has to work harder to provide a clear picture of how we can do effective asset planning, strategy, and maintenance within one system.
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      Return on Investment

      Hexagon AB

      • Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
      • Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
      • The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.
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      IBM

      • Need multiple IT developers and DBA's to run the software at an enterprise level.
      • We use it for logging and taking repair work orders, handling of parts orders, and fulfillment and job scheduling.
      • The desktop version is very easy to use
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