HxGN EAM vs. IBM Maximo Application Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HxGN EAM
Score 7.9 out of 10
N/A
HxGN EAM (formerly Infor EAM) is a configurable enterprise asset management platform. The solution was acquired by Hexagon from Infor in late 2021.N/A
IBM Maximo Application Suite
Score 8.5 out of 10
N/A
IBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A
Pricing
HxGN EAMIBM Maximo Application Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HxGN EAMIBM Maximo Application Suite
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HxGN EAMIBM Maximo Application Suite
Considered Both Products
HxGN EAM
Chose HxGN EAM
HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is …
Chose HxGN EAM
The ease of configuration, scalability, and built-in functionality were the main reasons for us to go with EAM.
IBM Maximo Application Suite
Chose IBM Maximo Application Suite
IBM Maximo contains OotB much more detailed applications than HxGN and Ultimo. Regarding usability, IBM Maximo has by far a better flexible and adjustable user interface than SAP. Also the required functional breakdown in SAP is not in every industry needed. SAP lacks a sound …
Best Alternatives
HxGN EAMIBM Maximo Application Suite
Small Businesses

No answers on this topic

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Medium-sized Companies
IFS Applications
IFS Applications
Score 7.6 out of 10
IFS Applications
IFS Applications
Score 7.6 out of 10
Enterprises
IFS Applications
IFS Applications
Score 7.6 out of 10
IFS Applications
IFS Applications
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HxGN EAMIBM Maximo Application Suite
Likelihood to Recommend
8.0
(5 ratings)
7.8
(66 ratings)
Likelihood to Renew
-
(0 ratings)
7.9
(7 ratings)
Usability
9.0
(1 ratings)
8.4
(6 ratings)
Support Rating
8.0
(1 ratings)
7.0
(4 ratings)
Implementation Rating
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
HxGN EAMIBM Maximo Application Suite
Likelihood to Recommend
Hexagon AB
EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
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IBM
It’s really good for organizing all your assets and managing your field technician teams. The new features, like the assistant and remote assistant, are also really good. On the other side, for the second part of the question, what’s less appropriate, for example, for network scanning, there used to be a part of the product that handled natural discovery. Now IBM has discontinued that, so we have to use two different products now to scan the IT environment, which is not so efficient, I would say.
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Pros
Hexagon AB
  • Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
  • Integrates with Oracle; linking to an enterprise system help to link with the ledger
  • Generally user friendly; the user interface and navigation is relatively intuitive to use
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IBM
  • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
  • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
  • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
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Cons
Hexagon AB
  • The update schedule takes some getting used to
  • Possible to accidentally lock yourself out of your own account (if admin)
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IBM
  • The interface is not friendly, and it took a lot of time for our team to get comfortable with it.
  • Sometimes updates can led to unexpected lag and downtime.
  • It has many useful modules and features, but it is not well known, and I only recently found it after I was actively searching for it.
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Likelihood to Renew
Hexagon AB
No answers on this topic
IBM
IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
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Usability
Hexagon AB
EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
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IBM
The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
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Performance
Hexagon AB
No answers on this topic
IBM
Depends on DB tuning, Query builds etc
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Support Rating
Hexagon AB
The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
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IBM
I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
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In-Person Training
Hexagon AB
No answers on this topic
IBM
As expected, good content and instructions
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Implementation Rating
Hexagon AB
No answers on this topic
IBM
Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
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Alternatives Considered
Hexagon AB
HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.
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IBM
As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
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Scalability
Hexagon AB
No answers on this topic
IBM
i dont use it
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Return on Investment
Hexagon AB
  • Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
  • Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
  • The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.
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IBM
  • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
  • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
  • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
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