HxGN EAM vs. SAP S/4HANA Cloud

EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.

Incentivized

No doubt SAP S/4HANA Cloud is the best cloud solution for SAP products which can be easily integrated, but the main issue is you can not use in other non-SAP products for getting same result. Also if you are migrating from ECC to SAP S/4HANA Cloud then it's good but if you are planning to move from legacy applications then bit complex. We are facing such issues while doing it currently.

Incentivized

• Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
• Integrates with Oracle; linking to an enterprise system help to link with the ledger
• Generally user friendly; the user interface and navigation is relatively intuitive to use

Incentivized

• SAP S/4HANA Cloud uses the SAP HANA in-memory database, allowing companies to process massive amounts of data in real-time.
• The system integrates AI, machine learning (ML), and robotic process automation (RPA) to automate manual tasks.
• S/4HANA Cloud unifies core business processes like finance, procurement, supply chain, and human resources under one system.

Incentivized

• The update schedule takes some getting used to
• Possible to accidentally lock yourself out of your own account (if admin)

Incentivized

• I would like to have an offline functionality as well which is not available at the moment.
• I would like to see in-built templates that can be used according to organization needs and have to be industry specific.
• Navigation of this platform is quite difficult to learn and requires training. So, new users will find learning a steep curve.

Incentivized

The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more

EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.

Incentivized

SAPs usability is great. If there is one ERP where one can adjust about anything there is to be adjusted, this is SAP. This sometimes also means having to maintain some extra master data, but this is to be expected and is well worth the extra effort. We wouldn't have it any other way!

Incentivized

The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.

Incentivized

The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.

More effective

Incentivized

SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.

Incentivized

HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.

Incentivized

The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market

Incentivized

• Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
• Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
• The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.

Incentivized

• The financial management part ensures every process is well planned and allocated resources are used efficiently.
• The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
• The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.

Incentivized