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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HxGN EAM

    Score7.9 out of 10
    N/AHxGN EAM (formerly Infor EAM) is a configurable enterprise asset management platform. The solution was acquired by Hexagon from Infor in late 2021.N/A

    Snow License Manager

    Score4.3 out of 10
    N/ASnow License Manager enables organizations to gain an accurate view of software usage and entitlements. Organizations can then dynamically reconcile these findings against license entitlements to optimize their IT environments and be audit-ready. HOW IT WORKS Snow License Manager is the central hub for the Snow Software Asset Management platform, providing a unified view of installed software, SaaS, cloud resources and hardware. With Snow License Manager, usage data is…N/A
    Pricing
    HxGN EAMSnow License Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HxGN EAMSnow License Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Detailsβ€”β€”
    More Pricing Information
    Community Pulse
    HxGN EAMSnow License Manager
    Considered Both Products
    Hexagon AB
    No answer on this topic
    Flexera
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    10 Answers
    User Ratings
    HxGN EAMSnow License Manager
    Likelihood to Recommend
    8.0
    (5 ratings)
    8.4
    (19 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (18 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    7.3
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.4
    (16 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    HxGN EAMSnow License Manager
    Likelihood to Recommend
    Hexagon AB
    EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
    Incentivized
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    Flexera
    I have said at a number of events that I have attended, where other suppliers have shown their latest and greatest new thing, it is the fundamentals that need to work, and need to work well, and this is what Snow License Manager does. It does not take a team of 100 staff to get the tool working or to keep the tool functioning, it works and is stable out of the box. We have learnt that putting the right processes in at the start means that Snow License Manager can do what it has been designed to do and what we have paid for it to do. Audits from vendors now days are relatively simple actions, with the Snow License Manager doing it's job we can quickly run a report and know exactly what our position is and then act accordingly, quick, simple and accurate data at your finger tips, as long as you put the work in to enter the license details etc. If Snow License Manager could invent a robot to go around the business and find all these bits of paper for us then that would be perfect.
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    Pros
    Hexagon AB
    • Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
    • Integrates with Oracle; linking to an enterprise system help to link with the ledger
    • Generally user friendly; the user interface and navigation is relatively intuitive to use
    Incentivized
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    Flexera
    • SLM finds installations of software reliably.
    • SLM determines the usage of applications, web apps, and the users who employ them.
    • SLM Reports help management determine current and future application usage.
    • SLM notifies when forbidden programs are installed.
    • SLM provides complete license management.
    Incentivized
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    Cons
    Hexagon AB
    • The update schedule takes some getting used to
    • Possible to accidentally lock yourself out of your own account (if admin)
    Incentivized
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    Flexera
    • Recognition of licensed plugins running in another application's executable is missing
    • There is inconsistent use of Wildcards like "%" across search fields in the SLM and SMACC
    • The search "filter" called "Also include not installed/used" is necessary to see not installed/used applications.
    Incentivized
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    Likelihood to Renew
    Hexagon AB
    No answers on this topic
    Flexera
    Snow License Manager is an integrated part of our Licensing Compliance software solution. It does help us manage current license needs and actual license usage, as well as inventory shadow IT usage. The nice side effect of being able to see hardware specifications and keeping track of hardware usage by users is a bonus!
    Incentivized
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    Usability
    Hexagon AB
    EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
    Incentivized
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    Flexera
    We currently have the on-premise solution, which is very good indeed. If we were starting working with Snow now, we'd probably select the Atlas (SaaS) managed platform. This would reduce/remove work required to keep the Snow servers up-to-date with Windows and software updates.
    Incentivized
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    Reliability and Availability
    Hexagon AB
    No answers on this topic
    Flexera
    Never had issues in this area. Always up and running
    Incentivized
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    Performance
    Hexagon AB
    No answers on this topic
    Flexera
    It took some growing pains and SNOW fixed performance issues for their product, but never had any issue with it
    Incentivized
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    Support Rating
    Hexagon AB
    The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
    Incentivized
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    Flexera
    Is is easy to find information on their support site or to enter a support ticket. The response times are usually under a day and they don't hesitate to get into direct contact with you to solve the current issue.
    Incentivized
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    In-Person Training
    Hexagon AB
    No answers on this topic
    Flexera
    Love it, and I got to go to Sweden
    Incentivized
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    Implementation Rating
    Hexagon AB
    No answers on this topic
    Flexera
    It went well, we took out time and verified each step as we went
    Incentivized
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    Alternatives Considered
    Hexagon AB
    HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.
    Incentivized
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    Flexera
    The deciding factor for the decision makers was the combination of license management and utilization statistics. Our desktop people wanted the utilization and reporting to be very granular and close to real time. Snow was purchased because they promoted their real time utilization in addition to the license management, alerting and reporting. To my knowledge, only Snow was given a proof of concept before the decision was made.
    Incentivized
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    Scalability
    Hexagon AB
    No answers on this topic
    Flexera
    Not quite sure I understand the deployment question. We deployed company wide
    Incentivized
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    Professional Services
    Hexagon AB
    No answers on this topic
    Flexera
    Worked great and accomplished the goals
    Incentivized
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    Return on Investment
    Hexagon AB
    • Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
    • Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
    • The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.
    Incentivized
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    Flexera
    • Allowed for reducing licenses/cost at renewal or true-up time
    • Shows us new software in our environment so we can get it removed or purchase appropriate licensing to avoid compliance issues
    • Shows up blacklisted software when it appears in our environment allowing us to get it removed to avoid security issues
    Incentivized
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    ScreenShots

    Snow License Manager Screenshots

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