If you fit Snow, it'll make an angel. If you don't, you'll get a face wash.
January 17, 2018

If you fit Snow, it'll make an angel. If you don't, you'll get a face wash.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Snow License Manager

We are using Snow to record all of our software licensing and also monitoring utilization. It is primarily managed by a software asset manager, who enters and maintains the licensing information in snow. Other departments have access to reference relevant licenses and reports as they need them. This was purchased to pull licenses out of multiple spreadsheets and help to monitor how software is actually being used.
  • It can track if a software has been used and report back for utilization review.
  • It can monitor and alert on license and contact expiration, which helps eliminate the human factor with manual reminders.
  • There is a lot of flexibility in the software to handle your license information.
  • The reporting and searching tools are powerful, but are dependent on the person entering the data in a clean, uniform manner. We've had problems that rendered searches, primarily from data issues.
  • The utilization relies on clients writing back at assigned times, we have 'frozen' workstations that don't preserve data. This has led to many problems and manual configurations to get it working properly (and I don't think they all currently are).
  • The software identification can be troublesome. We've had many software 'alerts' that we were out of compliance because part of an application was detected as something else and then didn't match the product. Accuracy is definitely a problem.
  • Utilization statistics have helped us to eliminate unused licenses and software.
  • The central repository has eliminated the multiple spreadsheets and folders, which also reduced the amount of time our asset manager spends looking up information for others.
  • The computer software mapping has helped our staff during computer upgrades. It allows them to see what software is installed on a current workstation without having to go and inspect the old computer itself. They can now look up the software that needs to be added to the new workstation, saving time.
The deciding factor for the decision makers was the combination of license management and utilization statistics. Our desktop people wanted the utilization and reporting to be very granular and close to real time. Snow was purchased because they promoted their real time utilization in addition to the license management, alerting and reporting. To my knowledge, only Snow was given a proof of concept before the decision was made.
If you need to centralize your licensing and subscriptions, this solution will work. If you are running standard computers in an office, this will give you decent utilization statistics.

If you have any non-persistent workstations, then it isn't going to be for you. If you aren't running the full packages of some major software, you'll have a lot of work to do to convince Snow that you are in compliance.

It is heavily dependent on the data entry quality, so if you have a central person in charge of data entry it will be a good solution. If there are many hands entering license and software data, you may run into headaches.