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Top Rated
461 Ratings
2 Ratings
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Score 7.9 out of 100

Wrike

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Top Rated
461 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

HyperOffice Enterprise Collaboration Suite

It is well suited for the medium to large companies, where you are managing a large amount of data and files.Least suited for the small companies or startups.
Waqar Khan | TrustRadius Reviewer

Wrike

Wrike is excellent in all kinds of contexts except where the budget for project management software is very tight or an extremely simple tool is required - but even then I would recommend to choose a tool that you can grow into as migrating further down the line is really messy and and takes a lot of time.
Luke Flegg | TrustRadius Reviewer

Feature Rating Comparison

Project Management

HyperOffice Enterprise Collaboration Suite
7.1
Wrike
7.7
Task Management
HyperOffice Enterprise Collaboration Suite
7.0
Wrike
8.7
Gantt Charts
HyperOffice Enterprise Collaboration Suite
7.0
Wrike
7.8
Scheduling
HyperOffice Enterprise Collaboration Suite
8.0
Wrike
7.8
Workflow Automation
HyperOffice Enterprise Collaboration Suite
6.0
Wrike
7.6
Mobile Access
HyperOffice Enterprise Collaboration Suite
7.0
Wrike
7.6
Search
HyperOffice Enterprise Collaboration Suite
8.0
Wrike
Visual planning tools
HyperOffice Enterprise Collaboration Suite
7.0
Wrike
Resource Management
HyperOffice Enterprise Collaboration Suite
Wrike
8.0
Team Collaboration
HyperOffice Enterprise Collaboration Suite
Wrike
8.6
Support for Agile Methodology
HyperOffice Enterprise Collaboration Suite
Wrike
7.5
Support for Waterfall Methodology
HyperOffice Enterprise Collaboration Suite
Wrike
7.7
Document Management
HyperOffice Enterprise Collaboration Suite
Wrike
7.0
Email integration
HyperOffice Enterprise Collaboration Suite
Wrike
7.4
Timesheet Tracking
HyperOffice Enterprise Collaboration Suite
Wrike
7.4
Change request and Case Management
HyperOffice Enterprise Collaboration Suite
Wrike
7.7
Budget and Expense Management
HyperOffice Enterprise Collaboration Suite
Wrike
6.6

Communication

HyperOffice Enterprise Collaboration Suite
7.0
Wrike
Chat
HyperOffice Enterprise Collaboration Suite
7.0
Wrike
Notifications
HyperOffice Enterprise Collaboration Suite
7.0
Wrike
Discussions
HyperOffice Enterprise Collaboration Suite
6.0
Wrike
Surveys
HyperOffice Enterprise Collaboration Suite
8.0
Wrike
Internal knowledgebase
HyperOffice Enterprise Collaboration Suite
8.0
Wrike
Integrates with GoToMeeting
HyperOffice Enterprise Collaboration Suite
6.0
Wrike
Integrates with Gmail and Google Hangouts
HyperOffice Enterprise Collaboration Suite
7.0
Wrike
Integrates with Outlook
HyperOffice Enterprise Collaboration Suite
7.0
Wrike

File Sharing & Management

HyperOffice Enterprise Collaboration Suite
7.5
Wrike
Versioning
HyperOffice Enterprise Collaboration Suite
7.0
Wrike
Video files
HyperOffice Enterprise Collaboration Suite
6.0
Wrike
Audio files
HyperOffice Enterprise Collaboration Suite
6.0
Wrike
Document collaboration
HyperOffice Enterprise Collaboration Suite
8.0
Wrike
Access control
HyperOffice Enterprise Collaboration Suite
8.0
Wrike
Advanced security features
HyperOffice Enterprise Collaboration Suite
9.0
Wrike
Integrates with Google Drive
HyperOffice Enterprise Collaboration Suite
8.0
Wrike
Device sync
HyperOffice Enterprise Collaboration Suite
8.0
Wrike

Professional Services Automation

HyperOffice Enterprise Collaboration Suite
Wrike
7.5
Quotes/estimates
HyperOffice Enterprise Collaboration Suite
Wrike
8.2
Invoicing
HyperOffice Enterprise Collaboration Suite
Wrike
7.3
Project & financial reporting
HyperOffice Enterprise Collaboration Suite
Wrike
6.9
Integration with accounting software
HyperOffice Enterprise Collaboration Suite
Wrike
7.5

Pros

HyperOffice Enterprise Collaboration Suite

  • Simple interface which makes it easy to operate.
  • Great Features to facilitate the needs.
Waqar Khan | TrustRadius Reviewer

Wrike

  • Wrike is very flexible and versatile. I have used many project management systems, and some have rigid requirements - such as needing a completion date. Wrike is customizable, so you can create the setup that works best for you. You can create custom workflows, request forms, folders, etc. - and the changes could be for your whole account, or just for a specific team/folder.
  • Wrike allows for many ways to view projects. It has kanban boards, gantt charts, calendars, lists, tables, reports, analytics, time logs, activity streams, etc. Most other tools I have used have some of these. But, everyone has their own view that they prefer to work from. In Wrike, all the projects and tasks can be managed from almost any view. In my experience, this increased adoption and efficiency as team members were comfortable using the view.
  • In Wrike, you can save filters, which makes managing projects much faster and easier.
Anonymous | TrustRadius Reviewer

Cons

HyperOffice Enterprise Collaboration Suite

  • Takes time to learn the functionalities.
  • A bit pricey for small companies.
  • Extra help required to learn.
Waqar Khan | TrustRadius Reviewer

Wrike

  • If you have multiple mailboxes (i.e. - Shared mailbox) added to Outlook client, the add-in to create tasks doesn't function on the secondary mailboxes. You have to move/forward/copy the email to the primary mailbox in order to use the add-in.
  • There were frequent software updates (for desktop client) which meant we were constantly uninstalling the old client and installing the new client. Doing this meant that you have to "re-pin" the shortcut to your taskbar again (if you pinned previously).
  • I am not sure if Wrike is "intended" to be a Ticketing system for ITSM, but it works much better as a Project Management system rather than as a Ticketing system.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.8
Based on 54 answers
Wrike is a free resource for us currently, we moved off the subscription as the team had some adjustments. If we were to go back to a paid model or require more time reporting I'd have to look at alternatives such as Podio. I am the sole manager of Wrike currently internally, and would like to get more people on board to justify the cost
Carl Grivakis | TrustRadius Reviewer

Usability

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 32 answers
Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
Alisha Aschmann | TrustRadius Reviewer

Reliability and Availability

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.1
Based on 18 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Performance

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 10 answers
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
Anonymous | TrustRadius Reviewer

Support Rating

HyperOffice Enterprise Collaboration Suite

HyperOffice Enterprise Collaboration Suite 7.0
Based on 1 answer
I've heard good things about the customer support team of HyperOffice but never had any experience myself.
Waqar Khan | TrustRadius Reviewer

Wrike

Wrike 8.7
Based on 92 answers
Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
Stephanie A. Wilson, MBA | TrustRadius Reviewer

In-Person Training

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 2 answers
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
Anonymous | TrustRadius Reviewer

Online Training

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 4 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.3
Based on 21 answers
I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
Sherrie Besecker | TrustRadius Reviewer

Alternatives Considered

HyperOffice Enterprise Collaboration Suite

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.
Waqar Khan | TrustRadius Reviewer

Wrike

Wrike is easier to use and has better usability than Asana and Jira. It's more flexible than Monday, Trello and Basecamp. It's slightly more complicated and requires more setup than Basecamp, which has less flexibility to customize but is probably more user friendly and simple to use. Overall, it's a great tool for remote teams collaborating on complicated waterfall and agile projects.
Andrea Hester | TrustRadius Reviewer

Scalability

HyperOffice Enterprise Collaboration Suite

No score
No answers yet
No answers on this topic

Wrike

Wrike 7.7
Based on 2 answers
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
Anonymous | TrustRadius Reviewer

Return on Investment

HyperOffice Enterprise Collaboration Suite

  • Definitely. Got more features than expected for the price plan. Props to the team for that.
Waqar Khan | TrustRadius Reviewer

Wrike

  • Positive: Effectiveness - our department production level greatly increased once we implemented Wrike.
  • Positive: A decrease in stress/anxiety - by keeping everyone in the know, there were fewer concerns. Even when a project was running behind, it was easy for team members to see why and when it had been rescheduled for.
  • Negative: This is a stretch, but the only negative impact Wrike has had is the amount of time it does require to be a successful software tool. It's important to strike a balance between the number of hours used each week to keep everything up to date vs the hours spent on actual project development.
Anonymous | TrustRadius Reviewer

Screenshots

HyperOffice Enterprise Collaboration Suite

Pricing Details

HyperOffice Enterprise Collaboration Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

HyperOffice Enterprise Collaboration Suite Editions & Modules

Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period.

Rating Summary

Likelihood to Recommend

HyperOffice Enterprise Collaboration Suite
7.0
Wrike
8.4

Likelihood to Renew

HyperOffice Enterprise Collaboration Suite
Wrike
8.8

Usability

HyperOffice Enterprise Collaboration Suite
Wrike
8.9

Reliability and Availability

HyperOffice Enterprise Collaboration Suite
Wrike
9.1

Performance

HyperOffice Enterprise Collaboration Suite
Wrike
8.2

Support Rating

HyperOffice Enterprise Collaboration Suite
7.0
Wrike
8.7

In-Person Training

HyperOffice Enterprise Collaboration Suite
Wrike
8.2

Online Training

HyperOffice Enterprise Collaboration Suite
Wrike
8.2

Implementation Rating

HyperOffice Enterprise Collaboration Suite
Wrike
8.3

Scalability

HyperOffice Enterprise Collaboration Suite
Wrike
7.7

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