Wrike review
Updated May 26, 2023

Wrike review

Nuha Abdi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

To record learner information set target for learners and staff, it ticket support, safeguarding reporting tickets, allocate tasks to team members, learner assessments and various other elements. Past few months manager have been allocating tasks and objectives for us to meet using the platform and I have been submitting it request for department

Pros

  • Managing and store information
  • Highlight keys information
  • Updates are regular

Cons

  • The platform can be more improve display or layout
N/A

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

I have been using Wrike to complete task assigned by managers. This helps me keep everybody in the team informed by easily attaching their name to the task. It’s also helpful in terms of highlighting when each comment was made by pointing out the date and the time sometimes when spelling errors occurs, you are able to amend the previous comment attached or add further information when required, another reason I’ve been using Wrike recently was to keep all the team members informed of particular learning needs so I’m able to update the comments and made using the same platform and it’s accessible to everybody in the team to review

Wrike Feature Ratings

Project Management
4.6
Task Management
2
Resource Management
3
Gantt Charts
3
Scheduling
9
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
2
Support for Waterfall Methodology
3
Document Management
10
Email integration
4
Mobile Access
2
Timesheet Tracking
2
Budget and Expense Management
3
Professional Services Automation
3.0
Project & financial reporting
3
Integration with accounting software
3

Wrike Implementation

  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • N/a

Using Wrike

50 - All areas of the business
50 - all team members
  • report safeguarding
  • updating team members
  • IT requests
  • not sure
  • not sure
its one of the main platforms at the company

Evaluating Wrike and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
I wouldn't change anything

Wrike Training

Configuring Wrike

configurability is great so far no issues
no recommendations
No - there is no facility to customize the interface
N/A

Wrike Support

No support required
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
This is a great and easy service to use I find the help section quite useful and informative

Using Wrike

Very user friendly
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • simple and use to use
  • nice layout and display
  • easy to navigate
  • Not sure

Wrike Reliability

Very much reliable in terms of usage and information storage
always available
great peformance

Integrating Wrike

Relationship with Wrike

Upgrading Wrike

Comments

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