Wrike is great at helping you stay organized!
Updated July 13, 2021

Wrike is great at helping you stay organized!

Ashley Pauls | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wrike

Wrike is used across our organization. We manage a wide variety of communications and programming processes on a daily basis, and Wrike helps us keep everything organized. It's easy to use when there are multiple people working together on a complicated project.
  • Communicating on a project.
  • Sharing proofs and comments.
  • Confirming project approval.
  • It's a little hard to figure out how to view and create reports.
  • Accessibility for in-office and remote work
  • Keeps projects organized and on time
  • Improves communication
  • Wrike really streamlines my day.
  • Makes it easier to stay organized.
  • Reduces stress by making projects easier to track.
Wrike was selected by our organization due to its combination of features.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

I use Wrike to proof articles that I write. It's super easy to upload a Word doc, and then others can add their changes as comments into this document. When someone is out of the office, it's easy to jump into Wrike and see what the status of a project is. I also love the HTML editor.

Wrike Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
6
Scheduling
8
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
8
Mobile Access
8
Timesheet Tracking
8
Budget and Expense Management
8

Using Wrike

20 - Administration, communications and programming
2 - Two team members are our go-to representatives in house for troubleshooting or questions other staff may have.
  • Creating and approving emails
  • Creating and approving social media
  • Creating and approving print materials
  • Proofing content
  • Helped us all stay connected when working remotely due to COVID
  • Makes proofing and making changes to projects much easier
  • Allows us to collaborate quickly and effectively
  • Help us process jobs for our new blog
  • Integrate with SalesForce Marketing platform
Wrike makes my life easier! Much better than our previous, outdated job request system.

Evaluating Wrike and Competitors

Yes - Previously used an outdated in-house system. Did not have proofing capabilities or effective project tracking.
  • Price
  • Product Usability
Had to be an upgrade from previous system.

Wrike Implementation

Make sure all employees are on equal footing and comfortable/knowledgeable about the change
Change management was a big part of the implementation and was well-handled - We had a gradual transition to the new system and lots of training
  • Getting all staff comfortable with the new system
  • Phasing out the old system and transferring to Wrike

Wrike Training

  • Online training
  • in-person training
We had staff in person provide some training
Online training from Wrike staff

Wrike Support

Support gives great help when we have questions.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support cares about my success
None
Yes - Yes. We've been able to tweak the program to our organization's unique needs.
They've been able to help us work through bugs and challenges, and I feel Wrike is now custom tailored to our organization's workflow and needs. It was a lifesaver during the COVID-19 pandemic when staff was working remotely!

Using Wrike

Took some getting used to at first, but once I learned the system, it is very easy and streamlined to use!
ProsCons
Like to use
Easy to use
Well integrated
Consistent
Convenient
Feel confident using
Lots to learn
  • Proofing content
  • Submitting a project
  • Getting project approval
  • Building and deploying multi-job projects in Wrike
  • Making sure all employees have training and are confident using Wrike