Hypersocket (formerly Nervepoint) enables organizations to efficiently manage and administer end users and their access to disparate systems by empowering end users to manage their own accounts across multiple systems both on-premise and in the cloud, while allowing IT to gain control over user sprawl, cut support and gain in-depth business insight.
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Okta
Score 8.9 out of 10
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Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$2
Per User Per Month
Pricing
Hypersocket
Okta
Editions & Modules
No answers on this topic
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
Hypersocket
Okta
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Browse products and price points that make the most sense for your organization on the Okta website.
HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
We have been extremely pleased with how Okta has increased our security posture. We had an immediate need to implement MFA for our organization. We have over 30 companies under our umbrella and we were able to implement Okta in a short time with relative ease. As you can imagine, having that many companies offers unique challenges because each company isn't a carbon copy of the others. Okta offered us the granularity needed to tailor the implementation for all of our lines of business. We have a relatively small IT Department for the number of companies/employees we have. Despite the limited resources in IT, we are able to get Okta going quickly and have been very pleased with the software.
Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
The Okta Identity Cloud performance is very good and there is never any reports from the user community or from the IT administrative team of slow response or sluggishness. In addition, integrations with other systems does not slow them down and everything works seamlessly. The only other feedback is that once in a while there is a slight delay in receiving a second factor on a mobile device but this is likely due to a phone endpoint issue and not the The Okta Identity Cloud service.
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
With respective to user interface and license cost, we thought The Okta Identity Cloud was better than other tools for use. Their customization of license was another reason for us to go with The Okta Identity Cloud over other tools.
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
