iATS Payments vs. Razorpay Payment Gateway

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.

Incentivized

According to my experience, it is best for all types of businesses. You can integrate with your blog, and website easily in some simple steps. You can accept payments through payment pages, and links where you can set expiry dates. When a customer finds various payment methods, he/she will use your services again and again, which will grow your business. It automatically records payments, and in case of payment failures, you can set up an auto refund without any hassle. But when it comes to customer support, their response time is long, and they mostly create tickets via live chat. You can set instant settlement, but you have to pay an extra fee for that.

Incentivized

• Excellent customer service
• Can process ACH transactions as recurring donations
• Integrates with Salesforce
• Records name of credit card holder in iATS reports
• Can process recurring donations on a monthly, quarterly, or yearly basis

Incentivized

• Payment Notification
• Intuitive Dashboard
• Various Payment Methods
• Export of reports

Incentivized

• Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
• Include Discover card transactions in the same deposit with the other cards.
• Take out fees immediately instead of waiting until the end of the month and doing a lump sum.

Incentivized

• Customer support response time
• Reduce flat payment gateway charges
• Add more Wallet and EMI options

Incentivized

There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need

Incentivized

Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.

Incentivized

Easy to set up, and integration happens with simple steps. Various payment options. Easy to export reports. Instant payment notification and updates on dashboard. Useful for individuals, SMEs, and companies. Adding creative features from time to time for more improvement. The support team is responsive among other tools like Paytm, Google Pay, and Stripe. Amazon Pay is best when it comes to charges, but it has missing payment methods of Paylater apps, EMI apps. If it reduces its flat 2% charge, then it will trend at top.

Incentivized

• Increased donations.
• Increased monthly recurring gifts.
• Decreased use of Discover cards (we discourage using Discover cards).

Incentivized

• Increased sales with EMI and Paylater Payment Method
• Reduced time to verify transaction manually
• Managing team with different roles

Incentivized