What users are saying about
7 Ratings
5 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

iATS Payments

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
Anonymous | TrustRadius Reviewer

Thryv

The communication with this platform change all aspects of my company.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

iATS Payments
Thryv
8.7
Dynamic content
iATS Payments
Thryv
9.0
Ability to test dynamic content
iATS Payments
Thryv
10.0
Landing pages
iATS Payments
Thryv
10.0
Mobile optimization
iATS Payments
Thryv
6.2
Email deliverability reporting
iATS Payments
Thryv
7.4
List management
iATS Payments
Thryv
9.0
Triggered drip sequences
iATS Payments
Thryv
9.0

Lead Management

iATS Payments
Thryv
8.5
Lead nurturing
iATS Payments
Thryv
10.0
Data quality management
iATS Payments
Thryv
7.3
Automated sales alerts and tasks
iATS Payments
Thryv
8.3

Campaign Management

iATS Payments
Thryv
9.0
Calendaring
iATS Payments
Thryv
8.0
Event/webinar marketing
iATS Payments
Thryv
10.0

Social Media Marketing

iATS Payments
Thryv
7.0
Social sharing and campaigns
iATS Payments
Thryv
10.0
Social profile integration
iATS Payments
Thryv
4.0

Reporting & Analytics

iATS Payments
Thryv
5.0
Dashboards
iATS Payments
Thryv
9.0
Standard reports
iATS Payments
Thryv
4.0
Custom reports
iATS Payments
Thryv
2.0

Platform & Infrastructure

iATS Payments
Thryv
8.1
Role-based workflow & approvals
iATS Payments
Thryv
8.0
Customizability
iATS Payments
Thryv
8.3

Pros

iATS Payments

  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
Anonymous | TrustRadius Reviewer

Thryv

  • Website design
  • Mailing list subscribers
Anonymous | TrustRadius Reviewer

Cons

iATS Payments

  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
Heather Frick | TrustRadius Reviewer

Thryv

  • Thryv software emailing portion needs to be more modified because the limit of text’s characters and email side is not well according to my expectations.
  • The Platform is too complex and is only for small business owners.
  • We need professionals to use this software and to work on it because this system is too complex for us and those, they work by themselves with a little bit of knowledge of it.
Donna-sue Carpenter | TrustRadius Reviewer

Support Rating

iATS Payments

iATS Payments 7.0
Based on 2 answers
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
Anonymous | TrustRadius Reviewer

Thryv

Thryv 8.5
Based on 3 answers
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

iATS Payments

Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
Anonymous | TrustRadius Reviewer

Thryv

Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Donna-sue Carpenter | TrustRadius Reviewer

Return on Investment

iATS Payments

  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
Heather Frick | TrustRadius Reviewer

Thryv

  • We have grown our mailing list substantially.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

iATS Payments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thryv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

iATS Payments
7.0
Thryv
9.0

Usability

iATS Payments
Thryv
9.0

Support Rating

iATS Payments
7.0
Thryv
8.5

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