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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM B2B Cloud Services

    Score9.3 out of 10
    N/AIBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A

    Freehand by InVision

    Score7.8 out of 10
    N/AFreehand, from InVision headquartered in New York, is an online whiteboard that enables teams to plan, brainstorm, and draw together. It aims to give everyone a simple way to visually represent ideas with charts, diagrams, and drawings. Whether for mind mapping, creating a customer journey map, or drafting up an org chart, Freehand can help teams make ideas and plans visual.

    $4

    per month per user

    Pricing
    IBM B2B Cloud ServicesFreehand by InVision
    Editions & Modules
    No answers on this topic
    Freehand Free
    $0
    per year per user
    Freehand Pro
    $4
    per month per user
    Freehand Enterprise
    Custom Quote
    Offerings
    Pricing Offerings
    IBM B2B Cloud ServicesFreehand by InVision
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM B2B Cloud ServicesFreehand by InVision
    Considered Both Products
    IBM
    No answer on this topic
    InVisionApp Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    90 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    No answers on this topic
    87%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    54 Answers
    Features
    IBM B2B Cloud ServicesFreehand by InVision
    Project Management
    Comparison of Project Management features of IBM B2B Cloud Services and Freehand by InVision
    Feature
    IBM B2B Cloud Services
    8.2
    4 Ratings
    6% above category average
    Freehand by InVision
    -
    Ratings
    Task Management8.74 Ratings00 Ratings
    Gantt Charts7.94 Ratings00 Ratings
    Scheduling8.74 Ratings00 Ratings
    Workflow Automation8.74 Ratings00 Ratings
    Mobile Access6.63 Ratings00 Ratings
    Search8.44 Ratings00 Ratings
    Visual planning tools8.64 Ratings00 Ratings
    Communication
    Comparison of Communication features of IBM B2B Cloud Services and Freehand by InVision
    Feature
    IBM B2B Cloud Services
    8.4
    4 Ratings
    6% above category average
    Freehand by InVision
    -
    Ratings
    Chat7.83 Ratings00 Ratings
    Notifications8.74 Ratings00 Ratings
    Discussions8.64 Ratings00 Ratings
    Surveys8.04 Ratings00 Ratings
    Internal knowledgebase9.54 Ratings00 Ratings
    Integrates with GoToMeeting7.02 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.02 Ratings00 Ratings
    Integrates with Outlook9.63 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of IBM B2B Cloud Services and Freehand by InVision
    Feature
    IBM B2B Cloud Services
    8.3
    3 Ratings
    3% above category average
    Freehand by InVision
    -
    Ratings
    Versioning8.92 Ratings00 Ratings
    Video files8.92 Ratings00 Ratings
    Audio files7.92 Ratings00 Ratings
    Document collaboration8.92 Ratings00 Ratings
    Access control7.93 Ratings00 Ratings
    Advanced security features8.82 Ratings00 Ratings
    Integrates with Google Drive6.02 Ratings00 Ratings
    Device sync8.92 Ratings00 Ratings
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    IBM B2B Cloud ServicesFreehand by InVision
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    Whimsical
    Score9.4 out of 10
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    Score9.8 out of 10
    Whimsical
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    Cisco Business Edition 7000 (discontinued)
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    User Ratings
    IBM B2B Cloud ServicesFreehand by InVision
    Likelihood to Recommend
    8.6
    (4 ratings)
    7.9
    (102 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (9 ratings)
    Usability
    -
    (0 ratings)
    7.5
    (16 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.3
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (7 ratings)
    Configurability
    -
    (0 ratings)
    8.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM B2B Cloud ServicesFreehand by InVision
    Likelihood to Recommend
    IBM
    We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
    Incentivized
    Read full review
    InVisionApp Inc.
    InVision Freehand has quickly evolved to be a very robust solution for our pre-design process and collaboration with stakeholders and other product teams. It has brought a lot more hands-on workshopping opportunities and created engaging spaces for cross functional teams. Internally to our design org we are able to prototype ideas faster and generate insights or changes BEFORE going into more hi-fidelity design tools or processes.
    Incentivized
    Read full review
    Pros
    IBM
    • Document process management
    • Transition services, including planning, design, project management and testing
    • Translation, community and visibility service
    • Trading partner community support
    Incentivized
    Read full review
    InVisionApp Inc.
    • Bring in and embed external files and view them on the board without having to move out of freehand. eg. pdf's, power point, youtube etc.
    • Creating wireframes, flow maps, all and any kinds of created art boards to share with team members.
    • Ability to create text and link to external sites
    • Can format and create pages with text and bullet points right in freehand, rather than having to go to another software to do the same.
    • Collaborate with Team members all on the same board and project at the same time and get feedback live in a meeting and/or even later.
    • Love the different templates that have been provided for me to use as a starting point.
    Incentivized
    Read full review
    Cons
    IBM
    • Can't rely on huge data sets
    • Organizations is huge, it's tough to handle
    • Limited feature sets
    Incentivized
    Read full review
    InVisionApp Inc.
    • The resolution: Our webpage designs always pass the resolution threshold to where freehand starts to work its compression. During presentations, it can be a little embarrassing when we can't read the copy because it looks like potatoes.
    • Embedding videos: GIFs are only good to a certain point, and creating Vimeo embeds is tedious. I wish I could embed MP4s or web assets a lot quicker.
    • Touchpad panning: I can't tell you how many times I've "gone back" in my browser when I'm just trying to pan across the freehand. Has honestly made me wanna force quit on many occasions.
    • Sticky notes and text in shapes: Overall, it's really hard to use the sticky notes and text inside rectangles without the text just getting all over the place. It's different sizes, it gets too tiny, it gets way too big, and overall, it just doesn't look professional, even with a lot of fussing.
    • No ability to crop/mask an image. Nice to have, but sometimes we just need to delete a chunk off a screenshot, and it requires opening PS or taking a screenshot to edit anything.
    • Wish there was a way to have "internal comments" that are not visible to our clients.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    InVisionApp Inc.
    Honestly as in any organization it's up to budget. I feel like every organization I go to I'm constantly striving to keep InVision as part of the main funded tools used by the team especially in a remote environment. I feel there is a push to move to Figma and Zooms new white boarding tool but I'm still not a fan of Zoom's tool. Microsoft also created a white boarding tool which has been buggy.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    InVisionApp Inc.
    Color Selection can be tricky when changing colors for shapes and text I've seen other users struggle with creating sticky notes and getting text to fit in the box properly and had to abandon the tool for a workshop for this reason After having a demo, I learned of new features I wasn't using. I don't know it would have been intuitive to find on my own.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    InVisionApp Inc.
    For availability, we never have to even think about whether inVision Freehand is going to be available for us to work with. There has never been a time when we have opened up the application and had any issues of any kind. I can't imagine why anyone would work with a platform that is unreliable. inVision Freehand is realibel, stable, and getting better all the time. Whether it's their built-in tools or the expanding of Templates to work with Freehand has been a reliable go-to platform for us.
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    InVisionApp Inc.
    It is a little slow when bringing artboards from Sketch to Freehand using Craft. I have had some issues loading and redrawing pages when I have a lot of images on my freehand board. It gives me an error message while I am in the file and starts to reload and redraw all the photos again. Not sure if it has a limit on how many images it can handle on a board at a time.
    Incentivized
    Read full review
    Support Rating
    IBM
    No answers on this topic
    InVisionApp Inc.
    I haven't had to use the support team for anything, which is great news because that means the product usually works as expected! In terms of online support, I've been able to find videos that show how new features work. Also, many of the people I work with have experience with the tools so they are a great resource for me.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    InVisionApp Inc.
    The implementation is pretty much easy-peasy and plug-n-play. We simply download the applications and install, signed in and were good to go. I really cannot imagine that there would be anyone who would have any difficulty whatsoever in getting started in more than just a few minutes. It's really how implementing these officewide improvements should always go.
    Incentivized
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    Alternatives Considered
    IBM
    IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
    Incentivized
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    InVisionApp Inc.
    Miro (formerly Realtime Board) is the original product concept for this tool and I used it for 3-4 years for product development. Invision is aesthetically a carbon copy of the tool but lacks in fine usability controls. We actually didn't choose Freehand, it just came as an added tool under our Invision subscription. It's helpful but knowing the previous tool, it's been a hard sell because it's just not as good. Again, it's really fine tuned usability things like navigation, zoom, switching from tool to tool, selecting and deselecting, etc
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    InVisionApp Inc.
    Getting set up with inVision Freehand was super simple. We figured how many of our team members were going to be using it and we set up our account knowing that. There were no negotiations, contract hassles or anything that would have been a waste of our time, efforts or resources.
    Incentivized
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    Scalability
    IBM
    No answers on this topic
    InVisionApp Inc.
    Not everyone in the company has access to Invision, and they can't view the links I provide to them. I also wish everyone could view a file without logging in to the enterprise account. It comes in handy when I am doing focus-group studies or other studies with our customers that don't have Freehand. Unfortunately, if that is possible, I don't know how to do that.
    Incentivized
    Read full review
    Professional Services
    IBM
    No answers on this topic
    InVisionApp Inc.
    We didn't use an outside vendor - that's why I gave this option a 10.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
    • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
    • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
    Incentivized
    Read full review
    InVisionApp Inc.
    • Positives all around. Everyone is able to see and collaborate.
    • Granting access is sometimes a pain. Sending the link does not always work, and I get emails as people try to access boards.
    • No negatives really, I love learning all of the different ways it can be used.
    Incentivized
    Read full review
    ScreenShots