IBM B2B Cloud Services vs. Kintone

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM B2B Cloud Services
Score 9.3 out of 10
N/A
IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A
Kintone
Score 8.5 out of 10
N/A
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997. Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims…
$24
per month per user
Pricing
IBM B2B Cloud ServicesKintone
Editions & Modules
No answers on this topic
Professional Subscription
$24
per month per user
Offerings
Pricing Offerings
IBM B2B Cloud ServicesKintone
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAll subscriptions have a minimum 5 users requirement. We also offer Nonprofit Subscription (only applies to 501(c)3 orgs), GOV subscription and EDU subscription at $15/month/user. For Enterprise accounts, please contact us directly for custom pricing.
More Pricing Information
Features
IBM B2B Cloud ServicesKintone
Project Management
Comparison of Project Management features of Product A and Product B
IBM B2B Cloud Services
8.2
4 Ratings
4% above category average
Kintone
-
Ratings
Task Management8.74 Ratings00 Ratings
Gantt Charts7.94 Ratings00 Ratings
Scheduling8.74 Ratings00 Ratings
Workflow Automation8.74 Ratings00 Ratings
Mobile Access6.63 Ratings00 Ratings
Search8.44 Ratings00 Ratings
Visual planning tools8.64 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
IBM B2B Cloud Services
8.4
4 Ratings
4% above category average
Kintone
-
Ratings
Chat7.83 Ratings00 Ratings
Notifications8.74 Ratings00 Ratings
Discussions8.64 Ratings00 Ratings
Surveys8.04 Ratings00 Ratings
Internal knowledgebase9.54 Ratings00 Ratings
Integrates with GoToMeeting7.02 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.02 Ratings00 Ratings
Integrates with Outlook9.63 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IBM B2B Cloud Services
8.3
3 Ratings
3% above category average
Kintone
-
Ratings
Versioning8.92 Ratings00 Ratings
Video files8.92 Ratings00 Ratings
Audio files7.92 Ratings00 Ratings
Document collaboration8.92 Ratings00 Ratings
Access control7.93 Ratings00 Ratings
Advanced security features8.82 Ratings00 Ratings
Integrates with Google Drive6.02 Ratings00 Ratings
Device sync8.92 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
IBM B2B Cloud Services
-
Ratings
Kintone
9.3
43 Ratings
4% above category average
Platform Security00 Ratings9.334 Ratings
Platform User Management00 Ratings9.540 Ratings
Reusability00 Ratings9.438 Ratings
Platform Scalability00 Ratings9.440 Ratings
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IBM B2B Cloud ServicesKintone
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User Ratings
IBM B2B Cloud ServicesKintone
Likelihood to Recommend
8.6
(4 ratings)
9.0
(48 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(5 ratings)
Usability
-
(0 ratings)
7.8
(5 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.2
(46 ratings)
Implementation Rating
-
(0 ratings)
6.8
(4 ratings)
Configurability
-
(0 ratings)
9.5
(42 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Professional Services
-
(0 ratings)
3.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
IBM B2B Cloud ServicesKintone
Likelihood to Recommend
IBM
We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
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Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
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Pros
IBM
  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Read full review
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
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Cons
IBM
  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
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Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
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Likelihood to Renew
IBM
No answers on this topic
Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
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Usability
IBM
No answers on this topic
Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
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Reliability and Availability
IBM
No answers on this topic
Kintone
Never had an issue with this.
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Performance
IBM
No answers on this topic
Kintone
No issues.
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Support Rating
IBM
No answers on this topic
Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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Implementation Rating
IBM
No answers on this topic
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Alternatives Considered
IBM
IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
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Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Contract Terms and Pricing Model
IBM
No answers on this topic
Kintone
Should be multiple pricing packages.
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Scalability
IBM
No answers on this topic
Kintone
I could see this work for all departments if implemented correctly.
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Professional Services
IBM
No answers on this topic
Kintone
Needed improvement at the time.
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Return on Investment
IBM
  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
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Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
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ScreenShots

Kintone Screenshots

Screenshot of View apps from portalScreenshot of 4 ways to build an appScreenshot of Mobile accessScreenshot of Drag and drop interfaceScreenshot of Business app views