IBM Blueworks Live vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 9.0 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
Miro
Score 9.1 out of 10
N/A
Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.
$10
per month per user
Pricing
IBM Blueworks LiveMiro
Editions & Modules
No answers on this topic
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
IBM Blueworks LiveMiro
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
IBM Blueworks LiveMiro
Considered Both Products
IBM Blueworks Live

No answer on this topic

Miro
Chose Miro
Miro is better for initial brainstorming and process visualization sessions.
Blueworks is better for detailed workflow diagrams of technology integrations for example. Also for tracking meta data associated with process steps.
Chose Miro
Each of the applications listed above seems to serve a specific purpose-creating infographics, charting out a process, brainstorming. I appreciate that Miro can essentially allow you to complete all of those things in place.
Chose Miro
Makes global collaborations so much easier, great interface easy to get up and running
Features
IBM Blueworks LiveMiro
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
8.2
36 Ratings
6% above category average
Miro
-
Ratings
Dashboards8.018 Ratings00 Ratings
Standard reports8.935 Ratings00 Ratings
Custom reports7.732 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
7.7
36 Ratings
8% below category average
Miro
-
Ratings
Process designer8.335 Ratings00 Ratings
Process simulation8.431 Ratings00 Ratings
Business rules engine5.932 Ratings00 Ratings
SOA support7.829 Ratings00 Ratings
Process player8.232 Ratings00 Ratings
Support for modeling languages7.334 Ratings00 Ratings
Form builder8.016 Ratings00 Ratings
Model execution7.716 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.5
37 Ratings
2% above category average
Miro
-
Ratings
Social collaboration tools8.537 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
6.3
33 Ratings
25% below category average
Miro
-
Ratings
Content management6.333 Ratings00 Ratings
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User Ratings
IBM Blueworks LiveMiro
Likelihood to Recommend
8.8
(40 ratings)
9.0
(6304 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(194 ratings)
Usability
-
(0 ratings)
8.5
(683 ratings)
Availability
-
(0 ratings)
9.0
(21 ratings)
Performance
-
(0 ratings)
8.8
(20 ratings)
Support Rating
8.3
(5 ratings)
7.1
(67 ratings)
In-Person Training
-
(0 ratings)
3.2
(2 ratings)
Online Training
-
(0 ratings)
8.8
(8 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3661 ratings)
Configurability
-
(0 ratings)
8.4
(15 ratings)
Ease of integration
-
(0 ratings)
8.0
(4003 ratings)
Product Scalability
-
(0 ratings)
8.5
(20 ratings)
Vendor post-sale
-
(0 ratings)
6.2
(8 ratings)
Vendor pre-sale
-
(0 ratings)
6.1
(9 ratings)
User Testimonials
IBM Blueworks LiveMiro
Likelihood to Recommend
IBM
Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
Read full review
Miro
Miro is really helpful for team discussions, planning tasks, and visually sharing ideas. I like that multiple people work together at the same time, especially during online meetings. It will be good for creating flowcharts, notes, and project planning boards. Sometimes the large board can be slow, and new users may be confused at first because there are many tools.
Read full review
Pros
IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
Read full review
Miro
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
Read full review
Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
Read full review
Miro
  • It looks somewhat hokey at times and can come off as a little cartoony.
  • Its singular focus can often be its drawback, given that it has multiple use cases, but those are often not explored with its core features.
  • It could be a bit more complex, which somewhat ties into my above point.
Read full review
Likelihood to Renew
IBM
No answers on this topic
Miro
Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
Read full review
Usability
IBM
No answers on this topic
Miro
This is a hard one.. and totally subjective.. Initially when i started using Miro, i had trouble scrolling here and there.. the canvas was so vast and zoomed out .. Now i have learnt how this works .. I feel we need some kind of indexing at board level, which will give the topics / headings in a concise way .. Like a birds eye view of the components on the board. That might improve usability a bit.
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Reliability and Availability
IBM
No answers on this topic
Miro
I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
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Performance
IBM
No answers on this topic
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
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Support Rating
IBM
I have gotten great response for the very few times I needed support.
Read full review
Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
IBM
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
IBM
No answers on this topic
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
Read full review
Miro
We looked at other tools for the freeform communication and collaboration, as well as for tracking timelines and roadmaps, and Miro was just the best overall tool because we can keep everything in one spot and our team only has to learn and one use tool, as opposed to having to log into multiple spots.
Read full review
Scalability
IBM
No answers on this topic
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Return on Investment
IBM
  • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
  • Now, most things are automated; we can quickly know when a product will be in low stock.
  • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
Read full review
Miro
  • Miro has helped increase productivity within teams because all the brainstorming, planning, and collaborative tasks can now be done within one tool.
  • Conversations about projects and decision-making processes are now quicker, allowing teams to plan and document their work much faster.
  • Working remotely has become much better because everyone can collaborate through Miro, eliminating communication gaps.
  • It has become easier to create documentation and follow up on meetings, saving time during the process.
Read full review
ScreenShots

IBM Blueworks Live Screenshots

Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.