IBM Blueworks Live vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.9 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
Miro
Score 9.1 out of 10
N/A
Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.
$10
per month per user
Pricing
IBM Blueworks LiveMiro
Editions & Modules
No answers on this topic
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
IBM Blueworks LiveMiro
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
IBM Blueworks LiveMiro
Considered Both Products
IBM Blueworks Live

No answer on this topic

Miro
Chose Miro
Miro is better for initial brainstorming and process visualization sessions.
Blueworks is better for detailed workflow diagrams of technology integrations for example. Also for tracking meta data associated with process steps.
Chose Miro
Each of the applications listed above seems to serve a specific purpose-creating infographics, charting out a process, brainstorming. I appreciate that Miro can essentially allow you to complete all of those things in place.
Chose Miro
Makes global collaborations so much easier, great interface easy to get up and running
Features
IBM Blueworks LiveMiro
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
8.1
36 Ratings
4% above category average
Miro
-
Ratings
Dashboards8.018 Ratings00 Ratings
Standard reports8.835 Ratings00 Ratings
Custom reports7.632 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
7.8
36 Ratings
6% below category average
Miro
-
Ratings
Process designer8.435 Ratings00 Ratings
Process simulation8.331 Ratings00 Ratings
Business rules engine6.232 Ratings00 Ratings
SOA support7.729 Ratings00 Ratings
Process player8.232 Ratings00 Ratings
Support for modeling languages7.634 Ratings00 Ratings
Form builder8.016 Ratings00 Ratings
Model execution7.716 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.6
37 Ratings
3% above category average
Miro
-
Ratings
Social collaboration tools8.637 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
6.6
33 Ratings
21% below category average
Miro
-
Ratings
Content management6.633 Ratings00 Ratings
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IBM Blueworks LiveMiro
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User Ratings
IBM Blueworks LiveMiro
Likelihood to Recommend
8.8
(40 ratings)
9.1
(6074 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(185 ratings)
Usability
-
(0 ratings)
8.6
(451 ratings)
Availability
-
(0 ratings)
9.5
(20 ratings)
Performance
-
(0 ratings)
9.0
(19 ratings)
Support Rating
8.3
(5 ratings)
7.7
(63 ratings)
In-Person Training
-
(0 ratings)
1.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3659 ratings)
Configurability
-
(0 ratings)
8.6
(14 ratings)
Ease of integration
-
(0 ratings)
8.1
(4001 ratings)
Product Scalability
-
(0 ratings)
8.6
(19 ratings)
Vendor post-sale
-
(0 ratings)
6.7
(7 ratings)
Vendor pre-sale
-
(0 ratings)
6.0
(8 ratings)
User Testimonials
IBM Blueworks LiveMiro
Likelihood to Recommend
IBM
Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.
Read full review
Miro
I love Miro, which is why I vouched for it at my company. The fact that I can easily create tables, mind maps, roadmaps, and other visual representations and share them with others is essential for those who work remotely, as I do. Last week, I had to lead a brainstorming session to quickly address an internal issue, and Miro helped me set up a presentation and a collaborative board in one place.
Read full review
Pros
IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
Read full review
Miro
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
Read full review
Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
Read full review
Miro
  • Sticky notes cannot be easily resized. It would often be useful for them to transform into workspaces, because they become actual text content rather than just notes.
  • Perhaps there is no option to sort the work boards according to specific criteria (such as alphabetical order or date).
  • The various functions available should perhaps be explained clearly with a tooltip or something similar while you are working with the various tools. I often don't realise that certain things can be done.
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Likelihood to Renew
IBM
No answers on this topic
Miro
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
Read full review
Usability
IBM
No answers on this topic
Miro
I would rate Miro an 8 out of 10 for overall usability. It's easy to use and has lots of features for making the work easier. I can drag nodes, connect ideas and comment in real time without explaining much to anyone because every member of all the teams have access. For labelling schema design and maths concept mapping, it is incredibly perfect. However, issues related to lag when many nodes introduced and absence of LaTeX making complex equation writing hectic, are of great concern. If those issues were resolved, it's an easy 10.
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Reliability and Availability
IBM
No answers on this topic
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
IBM
No answers on this topic
Miro
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
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Support Rating
IBM
I have gotten great response for the very few times I needed support.
Read full review
Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
IBM
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
IBM
No answers on this topic
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
Read full review
Miro
I’ve used both Excalidraw+ and draw.io. Excalidraw+ is great for quick, lightweight sketches with a clean “hand-drawn” feel, but it’s less strong for running structured workshops at scale (facilitation tools, templates, board organization, stakeholder-friendly presentation). draw.io is solid for precise diagramming (flows, architecture), but collaboration and workshop mechanics feel more “diagram-first” than “team-first.” We chose Miro because it combines strong real-time + async collaboration with facilitation features (voting, timer, stickies), easy board structuring with frames, and presentation mode—so we can go from messy ideation to a shareable narrative without switching tools.
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Scalability
IBM
No answers on this topic
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Return on Investment
IBM
  • It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
  • Now, most things are automated; we can quickly know when a product will be in low stock.
  • With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.
Read full review
Miro
  • I currently save around two to three hours a week now doing administrative tasks. It has saved the need for sending some emails and holding meetings.
  • I trust that I won't miss anything from my team now that we are all in sync with this tool. No more pouring over document comments in Office 365, Emails, Jira tasks, etc. It's all in one place, and can combine all of those other tools there as well with its elegant linking approach.
  • Starting projects and leading others is easy with these persistent and real time updates during meetings. No more "circling back on that point" because it is addressed right now!
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ScreenShots

IBM Blueworks Live Screenshots

Screenshot of the IBM Blueworks Live interface which fosters real-time communication and feedback, allowing users to work together on process models. It is used to track changes, share insights, and refine workflows with instant messaging directly within the platform.Screenshot of the Library feature in IBM Blueworks Live, which offers a hierarchical view of spaces, blueprints, decisions, and policies. Users can navigate and categorize processes to streamline business operations, ensuring teams have access the right information at the right time.Screenshot of the Discovery Map in IBM Blueworks Live, a tool used to map out complex workflows with drag-and-drop simplicity, making it easy to capture every step of a processes in a structured and clear format. Users can optimize operations by turning insights into action, aligning teams on what truly matters.Screenshot of the Process Diagram view in IBM Blueworks Live, a feature used to transforms Discovery Maps into standardized, swimlane diagrams that clearly outline roles, responsibilities, decisions, systems and process flows. Users can streamline process design with an interactive interface that simplifies complex tasks, enabling the delivery of results faster and more efficiently.Screenshot of the Details Panel in IBM Blueworks Live, used to access critical information such as cycle time, cost, and involved systems. This feature enables users to connect process details across workflows, make data-driven decisions, optimize resources, and enhance business processes, all while keeping stakeholders aligned.

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.