Likelihood to Recommend Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
Read full review Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
Read full review Pros I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity. Helps us to analyze complex workflows for our clients. Accelerate our growth to digital transformation. Reduce clients wait time. Hence we are able to deliver on time. Read full review Flexibility on process management. Internal automations and connections to different data bases and boards. Easily connection with external programs through API's. Read full review Cons For heavy load, the performance should be improved The integration with the messaging system is a bit tricky and hence example documentation could be provided It is a very nice and powerful tool however still not very known, marketing needs to be improved Read full review I would like to be able to add a due date without a time attached. I would like to see completed tasks be deleted after a set amount of time. Read full review Likelihood to Renew IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
Read full review Support Rating Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
Read full review Alternatives Considered There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
Read full review We started using software we already had (such as
Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems.
Trello is good for managing demand but offers no process customization or approval and
Jira is too focused on development for our needs, and also hard to customize.
Read full review Return on Investment Quick to automate repetitive tasks and finish them with speed and accuracy hence saving time and operational cost. Bots are life saviours because they are able to learn fast without feeding any information most of the manual work is done accurately and diligently. Reduce human errors by reducing how we manually input data into all our business processes. Read full review Our processes are more organized and we are not missing any steps. We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer). We are able to keep track of customer billing changes easier. Read full review ScreenShots