IBM Cognos Analytics vs. Sales Performance Management solutions from SAP SuccessFactors

IBM Cognos Analytics has great scheduling capabilities. A single report can be parameterized (e.g., “Store Manager ID”) and burst to thousands of recipients with their slice of data.IBM Cognos Analytics is a good fit for highly complex, multi-level calculations which can be handled by Report Studio. For example Monthly balance sheet that requires multi step calculation

Incentivized

SAP Sales Performance Management from Success Factors works great if the incentive calculation is simple. However, if it contains a lot of constraints and filters or is dynamic, it is not friendly to changes or complexity in terms of configuration and time to calculate the incentives. The advantages of using SAP Sales Performance Management are that the process is controlled, the data is in the cloud, and the roles and permissions make it more secure.

Incentivized

• We can make dozens of dispatchers all focusing on different types of workloads.
• Friendly user interface, without the need for coding or complicated editing.
• Highly functionality reporting tools.
• We can easily create trigger when a certain threshold are met sending reports or alerts to needed parties.

Incentivized

• Configurable out of the box.
• Allows for complex compensation rules (Rate tables, MDLTs, etc).
• Has the ability to build cross-channel (non-hierarchy) relationships. For us, this is very powerful.
• Can build a large data warehouse of commissionable data.
• Speed to market can be as fast as minutes.

• IBM Cognos Analytics enables customer data segmentation, which is essential for marketing, improving and streamlining purchasing behavior and preferences. This helps companies create more targeted and effective marketing campaigns.
• Our clients Through data analysis, we can identify and observe trends in the behavior of other clients, allowing us to anticipate needs and adjust strategies to avoid consequences.

Incentivized

• Using names to reference payees in the compensation platform, instead of their ID
• Allow an Advisor to see their compensation as well as how their employees compensation without requiring to proxy
• Expose all variables within the application to the dashboard, to allow them to be used for data insights, without requiring any extra work.

Incentivized

For an existing solution, renewing licenses does provide a good return on investment. Additionally, while rolling out scorecards and dashboards with little adhoc capabilities, to end users, cognos is very easily scalable. It also allows to create a solution that has a mix of OLAP and relational data-sources, which is a limitation with other tools. Synchronizing with existing security setup is easy too.

I would use this product if it were needed due to very complex plans/organization

We have a strong user base (3500 users) that are highly utilizing this tool. Basic users are able to consume content within the applied security model. We have a set of advanced users that really push the limits of Cognos with Report and Query Studio. These users have created a lot of personal content and stored it in 'My Reports'. Users enjoy this flexibility.

My rating is because even though the system works well and has many good features as far as the regular hierarchy, ability to enter fixed variables and the use of rate and lookup tables, there are few sticking points. The custom hierarchy is not easy to use as it is not just point and click. Also, the rule writing is difficult and requires a lot of testing to ensure the results are what you are expecting to calculate or pay.

Incentivized

Reports can typically be viewed through any browser that can access the server, so the availability is ultimately up to what the company utilizing it is comfortable with allowing, though report development tends to be more picky about browsers and settings as mentioned above. It also has an optional iPad app and general mobile browsing support, but dashboards lack the mobile compatibility. What keeps it from getting a higher score is the desktop tools that are vital to the development process. The compatibility with only Windows when the server has a wide range of compatibility can be a real sore point for a company that outfits its employees exclusively with Mac or Linux machines. Of course, if they are planning on outsourcing the development anyways, it's a rather moot point

Overall no major complaints but it doesn't handle DMR (Dimensionally Modeled for Relational) very well. DMR modelling is a capability that IBM Cognos Framework Manager provides allowing you to specify dimensional information for relational metadata and allows for OLAP-style queries. However, the capability is not very efficient and, for example, if I'm using only 2 columns on a 20-column model, the software is not smart enough to exclude 18 columns and the query side gets progressively larger and larger until it's effectively unusable.

Why is their web application not working as fast as you think it should? They never know, and it is always a a bunch of shots in the dark to find out. Trying to download software from them is like trying to find a book at the library before computers were invented.

Incentivized

Onsite training provided by IBM Cognos was effective and as expected. They did not perform training with our data which was a bit difficult for our end-users.

The online courses they offer are thorough and presented in such a way that someone who isn't already familiar with the general design methodologies used in this field will be capable of making a good design. The training environments are provided as a fully self contained virtual machine with everything needed already to create the environments. We've had some persisting issues with the environments becoming unavailable, but support has been responsive when these issues arise and straightening them out for us

Make sure that any custom tables that you have, are built into your metadata packages. You can still access them via SQL queries in Cognos, but it is much easier to have them as a part of the available metadata packages.

My company selected IBM Congos Analytics because of its advanced features and data representation for data analysis. Its row and column features are very effective for creating dashboards and reports to visualize data. It's chart representation and view format are very attractive and useful for representation.

Incentivized

SAP SuccessFactors is better than the Accord Sales Execution Platform because the automation it provides is something out of the box for us. Which was very much less with Accord, and customization according to our need is better than that also. So we can focus on sales and do not need to worry about anything else.

Incentivized

The Cognos architecture is well suited for scalability. However, the architecture must be designed with scalability in mind from day one of the implementation. We recently upgraded from 10.1 to 10.2.1 and took the opportunity to revamp our architecture. It is now poised for future growth and scalability.

• We use the tool for data modeling as it helps in predictive data analysis for complex data, which is very similar to real-life scenarios.
• Options of customizing & scheduling reports as per our requirements basis.
• Has mobile application which works seamless.
• API integration is not upto the mark with very limited options.
• Licensing & Maintenance can go from cheap to expensive depending on the scope.

Incentivized

• The efficiencies gained by moving from reports and spreadsheet alone has earned us a positive ROI.
• SAP Commissions speed to the market allows us to quickly and cheaply change our direction to meet market demands.
• Our sales force's engagement has drastically improved. We are now paying monthly instead of quarterly and have earned their trust.