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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Digital Commerce

    Score9 out of 10
    N/AIBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A

    Stripe Payments

    Score9 out of 10
    N/AStripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…

    $0.02

    per charge

    Pricing
    IBM Digital CommerceStripe Payments
    Editions & Modules
    No answers on this topic
    Sigma
    $0.02
    per charge
    Radar
    $0.05
    per screened transaction
    Issuing
    $0.10
    per virtual card
    Terminal
    2.7% + 0.05
    per successful charge
    Integrated
    2.9% + 0.30
    per successful charge
    Atlass
    $500
    one-time fee
    Premium Support
    1,800
    per month
    Customized
    Contact sales team
    Offerings
    Pricing Offerings
    IBM Digital CommerceStripe Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Digital CommerceStripe Payments
    Considered Both Products
    IBM
    No answer on this topic
    Stripe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    50 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    48 Answers
    Features
    IBM Digital CommerceStripe Payments
    Online Storefront
    Comparison of Online Storefront features of IBM Digital Commerce and Stripe Payments
    Feature
    IBM Digital Commerce
    7.6
    3 Ratings
    3% below category average
    Stripe Payments
    -
    Ratings
    Product catalog & listings8.03 Ratings00 Ratings
    Product management8.03 Ratings00 Ratings
    Bulk product upload8.03 Ratings00 Ratings
    Branding8.03 Ratings00 Ratings
    Mobile storefront8.03 Ratings00 Ratings
    Product variations8.03 Ratings00 Ratings
    Website integration8.03 Ratings00 Ratings
    Visual customization8.03 Ratings00 Ratings
    CMS4.02 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of IBM Digital Commerce and Stripe Payments
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    24% below category average
    Stripe Payments
    -
    Ratings
    Abandoned cart recovery6.02 Ratings00 Ratings
    Checkout user experience6.03 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of IBM Digital Commerce and Stripe Payments
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    33% below category average
    Stripe Payments
    -
    Ratings
    eCommerce security6.03 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of IBM Digital Commerce and Stripe Payments
    Feature
    IBM Digital Commerce
    7.0
    3 Ratings
    9% below category average
    Stripe Payments
    -
    Ratings
    Promotions & discounts7.03 Ratings00 Ratings
    Personalized recommendations7.03 Ratings00 Ratings
    SEO7.03 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of IBM Digital Commerce and Stripe Payments
    Feature
    IBM Digital Commerce
    6.2
    3 Ratings
    26% below category average
    Stripe Payments
    -
    Ratings
    Multi-site management8.03 Ratings00 Ratings
    Order processing5.03 Ratings00 Ratings
    Inventory management6.03 Ratings00 Ratings
    Shipping6.03 Ratings00 Ratings
    Custom functionality6.03 Ratings00 Ratings
    Payment Gateways
    Comparison of Payment Gateways features of IBM Digital Commerce and Stripe Payments
    Feature
    IBM Digital Commerce
    -
    Ratings
    Stripe Payments
    7.6
    8 Ratings
    3% above category average
    Fraud Detection00 Ratings7.28 Ratings
    API or SDK00 Ratings8.68 Ratings
    Recurring Payment Support00 Ratings6.68 Ratings
    Billing and Invoicing Support00 Ratings8.68 Ratings
    Global Support00 Ratings8.07 Ratings
    Payment Form Acceptance00 Ratings6.67 Ratings
    Best Alternatives
    IBM Digital CommerceStripe Payments
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Adobe Commerce
    Score8.1 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Digital CommerceStripe Payments
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.9
    (85 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.5
    (7 ratings)
    Support Rating
    8.0
    (1 ratings)
    10.0
    (16 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IBM Digital CommerceStripe Payments
    Likelihood to Recommend
    IBM
    I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
    Incentivized
    Read full review
    Stripe
    We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
    Incentivized
    Read full review
    Pros
    IBM
    • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
    • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
    • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
    Incentivized
    Read full review
    Stripe
    • They are reliable. I can count on everything going smoothly with transactions.
    • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
    • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
    Incentivized
    Read full review
    Cons
    IBM
    • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
    • The catalog load can be simplified.
    • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
    Incentivized
    Read full review
    Stripe
    • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
    • The ability to be able to offer discounted rates at a smaller threshold would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
    Incentivized
    Read full review
    Stripe
    Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Stripe
    Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
    Incentivized
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Stripe
    Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Stripe
    It took less than an hour to have everything setup and running
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
    Incentivized
    Read full review
    Stripe
    Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
    • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
    • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
    Incentivized
    Read full review
    Stripe
    • It makes getting money from your clients really easy
    • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
    • It is very easy to integrate with online assets of the company
    • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
    • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
    Incentivized
    Read full review
    ScreenShots