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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    Pricing
    DynatraceIBM Instana
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    Offerings
    Pricing Offerings
    DynatraceIBM Instana
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DynatraceIBM Instana
    Considered Both Products
    Dynatrace LLC
    No answer on this topic
    IBM
    Chose IBM Instana
    Dynatrace has been the market leader for a long time, so it is well received by many other businesses. But not so that IBM Instana lost its position in the international market. IBM Instana is gradually getting stronger and rising in the market. With a reasonable and affordable …
    Incentivized
    Chose IBM Instana
    IBM Instana provides automated discovery without manual configuration. It provides granular (per sec) data collection. It's easy to set up and supports on-Premises as well as cloud environments. It can be integrated with other tools, increasing its capability for advanced …
    Incentivized
    Chose IBM Instana
    We chose IBM Instana for its very affordable price, the ease of use of the solution, which was perfectly suited to our needs and specifications, and the feedback from our teams, who had no trouble getting to grips with it in a very short time.The IBM Instana solution is very …
    Incentivized
    Chose IBM Instana
    IBM Instana provides 60 seconds granularity whereas the other products use time series data
    IBM Instana automatically detects the Service Endpoints which helps us trace all the calls pinpointed to service endpoints.
    IBM Instana provides complete Auto Discovery with no …
    Incentivized
    Chose IBM Instana
    The primary reason we choose IBM Instana was that is was compatible with nearly all of our apps without requiring any modifications to our code. We are really happy that we decided to adopt IBM Instana.
    Incentivized
    Chose IBM Instana
    1- ROI is higher as the budget is much less than other
    2- the way of calculating license is much better and fit us and this affect the ROI
    3- the ease of implementation
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    206 Answers
    100%
    Would buy again
    61 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    169 Answers
    100%
    Delivers good value for the price
    53 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    201 Answers
    100%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    93%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    162 Answers
    96%
    Implementation went as expected
    47 Answers
    Features
    DynatraceIBM Instana
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and IBM Instana
    Feature
    Dynatrace
    7.8
    1 Ratings
    7% below category average
    IBM Instana
    7.6
    3 Ratings
    9% below category average
    Remote monitoring7.31 Ratings9.14 Ratings
    Network device monitoring7.31 Ratings5.54 Ratings
    Multiple Server Monitoring8.21 Ratings8.94 Ratings
    Multi-device monitoring8.21 Ratings5.54 Ratings
    Automated alerts and notifications8.21 Ratings9.14 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and IBM Instana
    Feature
    Dynatrace
    8.0
    1 Ratings
    1% above category average
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    Performance data reports7.31 Ratings8.34 Ratings
    Customizable reporting8.21 Ratings4.52 Ratings
    Data visualization9.11 Ratings8.83 Ratings
    Risk analysis7.31 Ratings4.52 Ratings
    Management Tasks
    Comparison of Management Tasks features of Dynatrace and IBM Instana
    Feature
    Dynatrace
    -
    Ratings
    IBM Instana
    5.5
    1 Ratings
    23% below category average
    Software and hardware inventory00 Ratings6.42 Ratings
    Policy-based automation00 Ratings4.52 Ratings
    Best Alternatives
    DynatraceIBM Instana
    Small Businesses
    Amazon CloudWatch
    Score7.6 out of 10
    Amazon CloudWatch
    Score7.6 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DynatraceIBM Instana
    Likelihood to Recommend
    8.0
    (345 ratings)
    7.8
    (60 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    8.2
    (1 ratings)
    Usability
    8.5
    (13 ratings)
    8.3
    (3 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (201 ratings)
    4.5
    (1 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DynatraceIBM Instana
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
    Read full review
    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
    Read full review
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
    Read full review
    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
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    IBM
    No answers on this topic
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
    Read full review
    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
    Read full review
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