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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    ManageEngine Applications Manager

    Score7.6 out of 10
    N/AManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.

    $395

    per year per user

    Pricing
    IBM InstanaManageEngine Applications Manager
    Editions & Modules
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    Professional Edition
    $395
    per year per user
    Enterprise Edition
    $9,595
    per year per user
    Offerings
    Pricing Offerings
    IBM InstanaManageEngine Applications Manager
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM InstanaManageEngine Applications Manager
    Considered Both Products
    IBM
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    61 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    53 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    61 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    40 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    47 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    IBM InstanaManageEngine Applications Manager
    Monitoring Tasks
    Comparison of Monitoring Tasks features of IBM Instana and ManageEngine Applications Manager
    Feature
    IBM Instana
    7.6
    3 Ratings
    9% below category average
    ManageEngine Applications Manager
    -
    Ratings
    Remote monitoring9.14 Ratings00 Ratings
    Network device monitoring5.54 Ratings00 Ratings
    Multiple Server Monitoring8.94 Ratings00 Ratings
    Multi-device monitoring5.54 Ratings00 Ratings
    Automated alerts and notifications9.14 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of IBM Instana and ManageEngine Applications Manager
    Feature
    IBM Instana
    5.5
    1 Ratings
    23% below category average
    ManageEngine Applications Manager
    -
    Ratings
    Software and hardware inventory6.42 Ratings00 Ratings
    Policy-based automation4.52 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of IBM Instana and ManageEngine Applications Manager
    Feature
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    ManageEngine Applications Manager
    -
    Ratings
    Performance data reports8.34 Ratings00 Ratings
    Customizable reporting4.52 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings
    Risk analysis4.52 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of IBM Instana and ManageEngine Applications Manager
    Feature
    IBM Instana
    -
    Ratings
    ManageEngine Applications Manager
    9.2
    13 Ratings
    16% above category average
    Application monitoring00 Ratings9.211 Ratings
    Database monitoring00 Ratings9.111 Ratings
    Threshold alerts00 Ratings8.913 Ratings
    Predictive capabilities00 Ratings9.212 Ratings
    Application performance management console00 Ratings9.310 Ratings
    Collaboration tools00 Ratings9.95 Ratings
    Out-of-the box templates to monitor applications00 Ratings9.013 Ratings
    Application dependency mapping and thresholding00 Ratings9.111 Ratings
    Virtualization monitoring00 Ratings8.912 Ratings
    Server availability and performance monitoring00 Ratings9.213 Ratings
    Server usage monitoring and capacity forecasting00 Ratings8.912 Ratings
    IT Asset Discovery00 Ratings9.95 Ratings
    Best Alternatives
    IBM InstanaManageEngine Applications Manager
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    SolarWinds AppOptics
    Score7.6 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM InstanaManageEngine Applications Manager
    Likelihood to Recommend
    7.8
    (60 ratings)
    9.3
    (13 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    8.3
    (3 ratings)
    9.1
    (1 ratings)
    Support Rating
    4.5
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM InstanaManageEngine Applications Manager
    Likelihood to Recommend
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.
    Incentivized
    Read full review
    Pros
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Intuitive ease of the administration interface
    • Improvements and security fixes that are quickly integrated with frequent updates
    • Visibility into the status of our services and the end user experience (End to End)
    • Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.
    Incentivized
    Read full review
    Cons
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Plugin Quirks where it times out
    • Navigation through some of the screen seems a bit confusing
    • Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
    • Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
    Incentivized
    Read full review
    Usability
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
    Incentivized
    Read full review
    Support Rating
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
    • It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
    • ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine Applications Manager Screenshots

    Screenshot of InsightsScreenshot of InsightsScreenshot of DashboardScreenshot of Forecast reportsScreenshot of Real-user monitoring