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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Pricing
    IBM InstanaSAP HANA Cloud
    Editions & Modules
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM InstanaSAP HANA Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Includes a one year free trial.
    More Pricing Information
    Community Pulse
    IBM InstanaSAP HANA Cloud
    Considered Both Products
    IBM
    Chose IBM Instana
    We selected IBM Instana because it is more accurate than Datadog.
    Incentivized
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    61 Answers
    96%
    Would buy again
    313 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    53 Answers
    96%
    Delivers good value for the price
    271 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    61 Answers
    98%
    Happy with the feature set
    319 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    40 Answers
    94%
    Lived up to sales and marketing promises
    198 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    47 Answers
    96%
    Implementation went as expected
    264 Answers
    Features
    IBM InstanaSAP HANA Cloud
    Monitoring Tasks
    Comparison of Monitoring Tasks features of IBM Instana and SAP HANA Cloud
    Feature
    IBM Instana
    7.6
    3 Ratings
    10% below category average
    SAP HANA Cloud
    -
    Ratings
    Remote monitoring9.14 Ratings00 Ratings
    Network device monitoring5.54 Ratings00 Ratings
    Multiple Server Monitoring8.94 Ratings00 Ratings
    Multi-device monitoring5.54 Ratings00 Ratings
    Automated alerts and notifications9.14 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of IBM Instana and SAP HANA Cloud
    Feature
    IBM Instana
    5.5
    1 Ratings
    24% below category average
    SAP HANA Cloud
    -
    Ratings
    Software and hardware inventory6.42 Ratings00 Ratings
    Policy-based automation4.52 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of IBM Instana and SAP HANA Cloud
    Feature
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    SAP HANA Cloud
    -
    Ratings
    Performance data reports8.34 Ratings00 Ratings
    Customizable reporting4.52 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings
    Risk analysis4.52 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of IBM Instana and SAP HANA Cloud
    Feature
    IBM Instana
    -
    Ratings
    SAP HANA Cloud
    9.0
    52 Ratings
    11% above category average
    ACID compliance00 Ratings9.438 Ratings
    Database monitoring00 Ratings9.250 Ratings
    Database locking00 Ratings9.242 Ratings
    Encryption00 Ratings8.744 Ratings
    Disaster recovery00 Ratings8.843 Ratings
    Flexible deployment00 Ratings8.945 Ratings
    Multiple datatypes00 Ratings8.846 Ratings
    Best Alternatives
    IBM InstanaSAP HANA Cloud
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM InstanaSAP HANA Cloud
    Likelihood to Recommend
    7.8
    (60 ratings)
    9.4
    (363 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    10.0
    (15 ratings)
    Usability
    8.3
    (3 ratings)
    9.5
    (82 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    4.5
    (1 ratings)
    8.5
    (253 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    IBM InstanaSAP HANA Cloud
    Likelihood to Recommend
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
    Read full review
    Pros
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    Cons
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
    Read full review
    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
    Read full review
    Usability
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
    Read full review
    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    SAP
    so far, we didn't get any outage
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    SAP
    so far good
    Incentivized
    Read full review
    Support Rating
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
    Read full review
    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    SAP
    I don't have visibility in licensing
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    SAP
    Limitation of training deliverable by organization
    Incentivized
    Read full review
    Professional Services
    IBM
    No answers on this topic
    SAP
    We are still in process for the first applciaiton
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
    Read full review
    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
    Read full review
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