IBM Instana vs. Watchman Monitoring

I would recommend IBM Instana based on its strengths in automating application performance monitoring, dynamic tracing, and its ability to handle modern, containerized environments effectively. The automatic discovery and mapping feature, along with AI-powered anomaly detection, provide valuable insights for proactive issue resolution. However, I would consider factors such as the organization's specific technology stack, scalability requirements, and budget constraints. Conducting a thorough evaluation, including a trial or proof of concept, would be essential to ensure that IBM Instana aligns with our unique needs and contributes positively to our technology and business objectives.

Incentivized

If you are in IT consulting or manage any fleet of computers, both Mac and PC (and yes Linux) - you should have this installed. It will be able to provide you the information needed to repair computers and avoid productivity loss by users.

Incentivized

• Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
• Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
• Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
• Ability to create Applications to logical group important flows

Incentivized

• Super easy to deploy.
• Integrates well with ZenDesk and YourComputerInventory.com.
• Website is very clear and email to manage.
• Support is awesome.
• Super lightweight package.

Incentivized

• I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
• The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.

Incentivized

• Would like to see non-computer deployment agent - such as Synology.
• Since it's mainly reporting, this isn't necessary improvement, but it would be good if it can receive data - so in case we can't ping a machine, maybe use Watchman as a backdoor - but that would go against it's main principles.

Incentivized

We chose IBM Instana for several reasons, and the most important one is that we didn't have to make changes in our code for nearly all of our applications for it to work. We are happy with the decision we made to use IBM Instana.

Incentivized

• System down time is shortened as our ability to troubleshoot issues goes up.
• Potential downtime is stopped as we are able to slow down calls/ availability of calls in response to monitoring the dashboard.
• We are able to react to issues quickly through the smart alert system rather than manual checks.

Incentivized

• I've been using it since the day it came out - there have so many times where a machine has had an error reported by Watchman that we've been able to save the client before something terrible happened.
• The ROI is there - you can easily resell this product to your clients, or wrap it into your product offering.

Incentivized