IBM MaaS360 vs. Jamf Now

Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.

Incentivized

Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.

Incentivized

• Manage app deployment on mobile fleet of devices
• Manage all mobile devices and know where your fleet of devices are
• Solve simple issues like reset screen lock passcodes
• Protects company’s intellectual property
• Allows for easy deployment of mobile devices to remote users

Incentivized

• Resetting passwords remotely..
• Locking or wiping a device.
• Pushing new apps out to all or one iPad.
• Controlling what apps are installed on the iPads.

• MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
• Expanding integrations with other systems to provide better support for a wider range of systems and platforms.

Incentivized

• I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
• I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
• They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.

Incentivized

I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.

Incentivized

Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence

Incentivized

Working in an environment with just macOS devices, Jamf Now is a great option. With Jamf Now, you get details with configurations that get down to the fine details of each device. Without Jamf Now, it would be a much bigger headache managing our Apple devices. Overall, this application makes our jobs much easier.

Incentivized

Never had an outage in 11 years of using this solution

Incentivized

typically very consistent but occasionaly some lag

Incentivized

MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.

Incentivized

No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.

The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes

Incentivized

To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.

Incentivized

Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.

Incentivized

Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.

Incentivized

Rock solid, consistent solution

Incentivized

We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly

Incentivized

• Seamless and instant onboarding for new employee's devices
• Ensuring secure access to corporate resources
• Asset Management of devices and their status
• Quick off boarding of employees leaving the company
• Help desk support for unlocking and locating devices
• Expense Management for Roaming

Incentivized

• Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.

Incentivized