IBM MaaS360 vs. Lookout

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM MaaS360
Score 8.1 out of 10
N/A
IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Lookout
Score 9.0 out of 10
N/A
Lookout, from the San Francisco-based company of the same name, is a platform offering mobile endpoint security.
$2.99
Per Device Per Month
Pricing
IBM MaaS360Lookout
Editions & Modules
Essentials
USD 4.00
Per Client
Deluxe
USD 5.00
Per Client
Premier
USD 6.25
Per Client
Enterprise
USD 9.00
Per Client
Premium
$2.99
Per Device Per Month
Offerings
Pricing Offerings
IBM MaaS360Lookout
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM MaaS360Lookout
Considered Both Products
IBM MaaS360
Chose IBM MaaS360
I was not involved in the selection of the product but my guess is that it is the ease of enrollment
Chose IBM MaaS360
We choose IBM MaaS360 over the tools like Microsoft Intune and VMware workspace one because it offered a balanced combination of the security controls & scalability
Chose IBM MaaS360
Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and …
Chose IBM MaaS360
Microsoft Intune, Jamf Pro, Scalefusion and Hexnode Projects
Chose IBM MaaS360
IBM Maas360 is much more than just a remote trouble shooting tool. This is an MDM. It allows for full control over a device. This is very useful when trying to implement a Kiosk mode restricting users from using the device completely. This product is much more robust than …
Chose IBM MaaS360
IBM MaaS360 is simpler to use overall. The only 2 things that Meraki clearly does better than IBM MaaS360 is the "tagging" functionality for devices which is very convenient for pushing an app or policy to a subset of devices quickly. The other thing is certificate …
Chose IBM MaaS360
Cost wise IBM MaaS360 is bit on the expensive end but at the end is more stable and is able to be managed by lower administrative costs.
Chose IBM MaaS360
There are various reasons when evaluating different products and selecting a single product
It involves pricing
It involves compatibility of the solutions with the products
Chose IBM MaaS360
Well, for not sure in production performance, but as we just trialed the product hence not explored much about it but may be in the future.
Chose IBM MaaS360
Asset management is the most valuable and essential feature of device inventory. The product's key strengths include security for email, browsers, and applications, encompassing mobile devices and laptops within a single package. Its prime feature is managing mobile phones, …
Chose IBM MaaS360
IBM Security MaaS360 enables our employees to securely access corporate resources and collaborate from anywhere, on any device, this has improved workforce productivity and efficiency, especially for remote or mobile workforce. It's a cost effective through streamlining device …
Chose IBM MaaS360
IBM Security MaaS360 is an excellent MDM that is hosted in the cloud. Security policies are highly customizable. Works with all mobile operating systems. IBM Security MaaS360 is capable of providing mobile management for most types of devices. Security profile templates can be …
Chose IBM MaaS360
It places a strong emphasis on security, with features like threat detection and remediation, encryption, and policy enforcement.
Chose IBM MaaS360
they are both the same however the response times are the difference maker. Maas360 response time is about 1-4 minutes while intune is about 20 secs to a minute. response times are huge in our department with everything to get this out in a timely matter to get devices to our …
Chose IBM MaaS360
Setting up Intune is far easier, but as a management product, MaaS360 works better. If your looking at keeping your eggs in one Microsoft basket, Intune is the better option, but for those not bothered about multiple vendors, MaaS360 is the better option.
Chose IBM MaaS360
IBM MaaS360 is a powerful tool, and it is capable of providing mobile device management for most types of devices, including Windows computers, Apple computers, Windows phones, Android phones, and Apple phones. Security profile templates can be set up per device type or per …
Chose IBM MaaS360
When stacked against competition it was easy to implement and the best part was we were able to integrate with all our devices.
Chose IBM MaaS360
Maas 360 is the Cadillac of management software. Jamf was considered but I found it not quite as encompassing as Maas360. The ability too direct specific software programs and exclude all others was eventually what sent us to Maas360. Again, The time and effort to configure …
Chose IBM MaaS360
Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all …
Chose IBM MaaS360
IBM Security MaaS360 is a robust and effective platform that offers a high level of protection against cyber threats.
Chose IBM MaaS360
As a user, IBM Security MaaS360 with Watson offers a range of feature which are used to secure mobile devices. These features are: mobile security, device management, app management and mobile content management. By ability to set limits on data usage and cost, it has helped us …
Chose IBM MaaS360
IBM Security MaaS360 with Watson is the main MDM worth buying for dealing with a corporate MDM, it gets a better than expected rating only for the rule that it's the main utilitarian help.
Lookout
Chose Lookout
If you have tried other products such as Malwarebytes but it tends to consume too many resources on mobile, so for its implementation it requires more advanced phones while Lookout does not require so many resources. That makes it possible to be implemented on any mobile …
Chose Lookout
They were all good in their day, but then they evolved into "we do everything" mode. We prefer the technical horsepower of purpose-built solutions where the problem is compelling, which mobile/app cybersecurity is. Otherwise, discovery of a source issue, cost and complexity …
Chose Lookout
Lower cost, and gets the basic to tracking devices. The backup feature and ease of use is good.
Chose Lookout
Lookout is probably one of the most well known device security and backup applications since it comes pre-installed from some mobile carriers in the USA. What others may not know is that there are others that do a similar job. Cerberus is a very similar application that for …
Chose Lookout
Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies …
Best Alternatives
IBM MaaS360Lookout
Small Businesses
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10

No answers on this topic

Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.5 out of 10
Sophos Mobile
Sophos Mobile
Score 8.4 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.5 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
IBM MaaS360Lookout
Likelihood to Recommend
8.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.6
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
10.0
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
9.1
(0 ratings)
-
(0 ratings)
Ease of integration
8.7
(0 ratings)
-
(0 ratings)
Product Scalability
7.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
IBM MaaS360Lookout
Likelihood to Recommend
Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
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Protecting personal or corporate devices from virus attacks, protecting privacy, safe browsing experience, and wifi & network security requirements. It can be used for personal devices like iPhone or Android. It can also help with locating device features for protecting devices from being stolen .it also has features to backup your phone, calls, and contacts. Overall complete package to protect your device in the online and offline world
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Pros
  • It's a robust and intuitive UEM that it is very easy to use and Install.
  • It's easy to protect our data and information on every device.
  • Increase mobile security and threat management. Hence improves our cyber security.
  • Seamless integration with all our security system to boost our security on all our devices.
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  • A key strength is their proactive cybersecurity posture. That's not nearly as common as it should be, especially with the level of awareness of the scope of the problem these days.
  • Another key strength is their global network. That level of visibility makes all the difference, in today's cyber wars where, and you can quote me: "When an Advanced Persistent Threat (APT) attack is just a matter of time, when even zero day detection is too late, radically different approaches are required if we are ever to win these cyberwars." That's exactly what Lookout has done, and continues to do.
  • One of the greatest cyber risks in mobile is what every one uses - apps! Apps from Starbucks to Nordstroms to banking to the myriad of productivity tools we all use everyday to exceed our business/productivity goals. Now with the ability of threat actors to trojanized apps, those Lookout scans that don't require you to do any upgrades, and their proactive cybersecurity posture are business critical for everyone.
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Cons
  • After attempts to reset a passcode sometimes a phone will become disabled. When a phones IOS is locked their is no way to successfully send a passcode without wiping the phone
  • Need an easier way to change the email if you create it wrong and the phone is already deployed. Sometimes the selective wipe does not always work as it should.
  • Too many alerts.
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  • The only con I have is that it is a paid solution to something that can be done for free but through multiple apps
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Likelihood to Renew
Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
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No answers on this topic
Usability
The platform has a user friendly portal / dashboard. The customer service / technical support is excellent. As a UEM it allows the user to manage multiple devices and OS like Windows, MAC OS, iOS, Android and Chrome. The best features are security profiles, app deployment, and device inventory, but different use cases probably rely on other features.
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I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
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Reliability and Availability
Never had an outage in 11 years of using this solution
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No answers on this topic
Performance
typically very consistent but occasionaly some lag
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No answers on this topic
Support Rating
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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No answers on this topic
Online Training
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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No answers on this topic
Implementation Rating
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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No answers on this topic
Alternatives Considered
Intune claims to be free, but if you need certain features you actually have to pay for it. So the "free" claim does not fly. In addition, pushing policies can take hours with Intune. In comparison with IBM MaaS360, where policies are changed within minutes. The usability and versatility of IBM MaaS360 is no match for Intune
Read full review
Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution. MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
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Scalability
IBM Congos Analytics has a steep learning curve, but once mastered, Congos can handle massive datasets and complex, multi-tiered reporting. Thousands of users are no problem. A downside is the complexity of the inital setup of this "all in one" tool, what might affect the deployment time.
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No answers on this topic
Return on Investment
  • MaaS360 has helped reduce the costs associated with managing and securing mobile services, like the cost of IT support and the cost of replacing lost devices.
  • MaaS360 has helped our remote sales team make sure they always have the latest information hence reducing any miscommunication with the customer.
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  • Business security based on mobile phones is kept safe thanks to the fact that this antivirus allows us to be aware of the state of each of them.
  • It allows all the information available through mobile phones to be kept safe since it also provides a backup of it.
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ScreenShots

IBM MaaS360 Screenshots

Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types