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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM MaaS360

    Score8 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    Microsoft Entra ID

    Score8.8 out of 10
    N/AMicrosoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

    $6

    per user/per month

    Pricing
    IBM MaaS360Microsoft Entra ID
    Editions & Modules
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    Premium P1
    $6.00
    per user/per month
    Premium P2
    $9.00
    per user/per month
    Offerings
    Pricing Offerings
    IBM MaaS360Microsoft Entra ID
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM MaaS360Microsoft Entra ID
    Considered Both Products
    IBM
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    100%
    Would buy again
    227 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    99%
    Delivers good value for the price
    206 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    41 Answers
    99%
    Happy with the feature set
    225 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    94%
    Lived up to sales and marketing promises
    155 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    29 Answers
    95%
    Implementation went as expected
    183 Answers
    Features
    IBM MaaS360Microsoft Entra ID
    Identity Management
    Comparison of Identity Management features of IBM MaaS360 and Microsoft Entra ID
    Feature
    IBM MaaS360
    -
    Ratings
    Microsoft Entra ID
    8.6
    123 Ratings
    5% above category average
    ID-Management Access Control00 Ratings9.1122 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.5119 Ratings
    Multi-Factor Authentication00 Ratings9.2121 Ratings
    Password Management00 Ratings8.2113 Ratings
    Account Provisioning and De-provisioning00 Ratings8.5114 Ratings
    ID Management Workflow Automation00 Ratings8.290 Ratings
    ID Risk Management00 Ratings7.797 Ratings
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    User Ratings
    IBM MaaS360Microsoft Entra ID
    Likelihood to Recommend
    8.0
    (51 ratings)
    8.9
    (241 ratings)
    Likelihood to Renew
    9.6
    (5 ratings)
    9.8
    (16 ratings)
    Usability
    8.2
    (3 ratings)
    8.6
    (57 ratings)
    Availability
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (3 ratings)
    7.1
    (21 ratings)
    Online Training
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    8.0
    (32 ratings)
    9.7
    (3 ratings)
    Configurability
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    7.4
    (2 ratings)
    Ease of integration
    8.6
    (35 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    9.0
    (1 ratings)
    Professional Services
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM MaaS360Microsoft Entra ID
    Likelihood to Recommend
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
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    Microsoft
    Overall, the Microsoft Entra ID platform is best utilized by people looking to have one platform that manages all interactions between other platforms. The Microsoft Entra ID platform allows for a seemless SSO integration, and can also integrate with Intune for MDM. Additionally, and probably the most easy to understand integration, is the integration with Active Directory, and controls associated with that.
    Incentivized
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    Pros
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
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    Microsoft
    • Application integration is really good for single sign-on and managing identity overall. The correlation with Active Directory on-prem is really good, so we can manage it in a single place. It's easy to manage the users and integrate other Microsoft products. It is the base of everything else.
    Incentivized
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    Cons
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
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    Microsoft
    • I would like more risk policy suggestions. I guess that situation where we had outsourced employees in a country where somehow their location was changing too often, that we would have room to go, “Hey, this needs to be a lower risk.” Or maybe having easier options to let people log in when they're deemed high risk. It’s tricky because I feel like it’s really easy to do that wrong, but it’s the main area that I think could be improved. I guess also a little bit tighter administrative integration with other Microsoft products.
    Incentivized
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    Likelihood to Renew
    IBM
    I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
    Incentivized
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    Microsoft
    MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
    Incentivized
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    Usability
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
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    Microsoft
    From a user perspective, 10. From an admin perspective, 7 or 8. From the user perspective, it's very easy to use, but from the admin perspective, there's a lot of things that are not easily clear, testable, or verifiable without just trying a whole bunch of scenarios.
    Incentivized
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    Reliability and Availability
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
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    Microsoft
    There has been a handful of outages but they have been either minimal or rarely severe
    Incentivized
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    Performance
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
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    Microsoft
    I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
    Incentivized
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    Support Rating
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
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    Microsoft
    I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
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    Online Training
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
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    Microsoft
    Most training was internally produced
    Incentivized
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    Implementation Rating
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
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    Microsoft
    Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
    Incentivized
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    Alternatives Considered
    IBM
    Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
    Incentivized
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    Microsoft
    We've done stuff with Okta for Identity and Duo. Those would probably be the two big ones that I would say that people would recognize and stuff. There's some other smaller players we've talked to, but those are the two big ones that we play with. We're still using it. So, because it was integrated into everything we've already done, it just made it almost indispensable.
    Incentivized
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    Contract Terms and Pricing Model
    IBM
    No answers on this topic
    Microsoft
    The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
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    Scalability
    IBM
    IBM Congos Analytics has a steep learning curve, but once mastered, Congos can handle massive datasets and complex, multi-tiered reporting. Thousands of users are no problem. A downside is the complexity of the inital setup of this "all in one" tool, what might affect the deployment time.
    Incentivized
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    Microsoft
    Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
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    Professional Services
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
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    Microsoft
    Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
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    Return on Investment
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
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    Microsoft
    • We are doing a lot of sign-ins and working on it, and it worked quite well. We do have Microsoft support, so yes, we can handle all of the small issues we are sometimes having. But if you want to define it, I would say yes, we like it. Overall positive.
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    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types