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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Application Suite

    Score7.6 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A

    Infor VISUAL

    Score7.2 out of 10
    N/AInfor VISUAL is an ERP software focused on manufacturing companies with business intelligence, planning and scheduling, and pricing, quoting, and estimating capabilities, among others.N/A
    Pricing
    IBM Maximo Application SuiteInfor VISUAL
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Application SuiteInfor VISUAL
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe IBM® Maximo® Application Suite (MAS) comes in two packages: client managed software or software as a service (SaaS). MAS is purchased using a simplified licensing and usage model leveraging a credit-based system called AppPoints. This provides the flexibility to easily add functionality and users, scale your business, and pay only for what you use with a single entitlement.—
    More Pricing Information
    Community Pulse
    IBM Maximo Application SuiteInfor VISUAL
    Considered Both Products
    IBM
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    75 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    57 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    50 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    57 Answers
    No answers on this topic
    Features
    IBM Maximo Application SuiteInfor VISUAL
    Customization
    Comparison of Customization features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    1.0
    1 Ratings
    153% below category average
    API for custom integration00 Ratings1.01 Ratings
    Security
    Comparison of Security features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    9.0
    1 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.01 Ratings
    Role-based user permissions00 Ratings9.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    4.0
    3 Ratings
    61% below category average
    Dashboards00 Ratings8.03 Ratings
    Standard reports00 Ratings2.02 Ratings
    Custom reports00 Ratings2.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    7.4
    3 Ratings
    4% below category average
    Accounts payable00 Ratings9.03 Ratings
    Accounts receivable00 Ratings9.03 Ratings
    Global Financial Support00 Ratings10.02 Ratings
    Primary and Secondary Ledgers00 Ratings8.02 Ratings
    Journals and Reconciliations00 Ratings10.02 Ratings
    Configurable Accounting00 Ratings7.02 Ratings
    Standardized Processes00 Ratings9.02 Ratings
    Inventory Management
    Comparison of Inventory Management features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    8.0
    4 Ratings
    0% above category average
    Inventory tracking00 Ratings6.04 Ratings
    Automatic reordering00 Ratings7.01 Ratings
    Location management00 Ratings10.04 Ratings
    Order Management
    Comparison of Order Management features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    9.7
    4 Ratings
    20% above category average
    Pricing00 Ratings10.03 Ratings
    Order entry00 Ratings10.03 Ratings
    Cost of goods sold00 Ratings10.04 Ratings
    Order Orchestration00 Ratings10.01 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    8.6
    2 Ratings
    13% above category average
    Billing Management00 Ratings8.01 Ratings
    Cash and Asset Management00 Ratings10.01 Ratings
    Travel & Expense Management00 Ratings10.01 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings10.01 Ratings
    Period Close00 Ratings9.02 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    7.2
    1 Ratings
    5% below category average
    Project Costing00 Ratings5.01 Ratings
    Cost Capture00 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    3.2
    2 Ratings
    80% below category average
    Production Process Design00 Ratings2.02 Ratings
    Production Management00 Ratings5.01 Ratings
    Configuration Management00 Ratings5.01 Ratings
    Work Execution00 Ratings2.01 Ratings
    Manufacturing Costs00 Ratings2.02 Ratings
    Supply Chain
    Comparison of Supply Chain features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    2.0
    1 Ratings
    114% below category average
    Inventory Planning00 Ratings2.01 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of IBM Maximo Application Suite and Infor VISUAL
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Infor VISUAL
    2.0
    1 Ratings
    115% below category average
    Product Master Data Management00 Ratings2.01 Ratings
    Best Alternatives
    IBM Maximo Application SuiteInfor VISUAL
    Small Businesses
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Maximo Application SuiteInfor VISUAL
    Likelihood to Recommend
    6.8
    (86 ratings)
    10.0
    (5 ratings)
    Likelihood to Renew
    7.7
    (7 ratings)
    8.0
    (2 ratings)
    Usability
    9.5
    (6 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.2
    (4 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    2.0
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Application SuiteInfor VISUAL
    Likelihood to Recommend
    IBM
    The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
    Incentivized
    Read full review
    Infor
    I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.
    Incentivized
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    Pros
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
    Read full review
    Infor
    • Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
    • Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
    • Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.
    Incentivized
    Read full review
    Cons
    IBM
    • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
    Incentivized
    Read full review
    Infor
    • VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
    • If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.
    Incentivized
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    Likelihood to Renew
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
    Read full review
    Infor
    Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.
    Read full review
    Usability
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
    Read full review
    Infor
    Because of use cases and easy implementation and the vertical and horizontal scaling.
    Incentivized
    Read full review
    Performance
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Support Rating
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
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    Infor
    As we have seen the live environment and the use cases where we implement.
    Incentivized
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    In-Person Training
    IBM
    As expected, good content and instructions
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Implementation Rating
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
    Read full review
    Infor
    Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
    Read full review
    Infor
    We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.
    Incentivized
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    Scalability
    IBM
    i dont use it
    Incentivized
    Read full review
    Infor
    No answers on this topic
    Return on Investment
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
    Read full review
    Infor
    • I cannot comment on business impact.
    Incentivized
    Read full review
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